Dear Swissspe,
I have dealt in the past with Swiss, French, Russian and the Netherlands Embassies in Moscow, Dominican Republic, Jamaica, Trinidad, China, Switzerland, and the Netherlands.
So quite a bit of variety.
All Swiss embassies where always responding quickly and very, very friendly and helpful. It's simply an amazing service they provide
French usually don't answer, and if then several months later.
By phone you can't reach them, even if your French National
The Dutch don't answer, on the phone they are a bit picky
Russians, it depends on the Officer, from friendly to
I think Swiss are blessed with the friendly staff. Just go shopping in Switzerland and you're thrilled how everybody is friendly.
The worst is Russia, you'll see never anybody smile in public - if you see one, he is a foreigner...