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26.11.2020, 13:34
|  | Forum Veteran | | Join Date: Aug 2020 Location: ZH
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| | Re: UK Passport renewal | Quote: | |  | | | Err, how would they have sent you an email if they hadn't seen who the application was from? | | | | |
This message... "We are sorry that it is taking longer than usual to process your application due to COVID-19. If we don’t need any further information to progress your application, you should receive your passport within 8 weeks."
...came 5 minutes after I logged in to check my status online. When you log in you have to give your online application number and email again. Which is why I was not sure if it was an automated email telling me to be patient or an actual confirmation that they got my passport.
If it was really a confirmation of them receiving my passport then why does my status still say "Send your old passport". You understand now?
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01.12.2020, 10:23
|  | Forum Veteran | | Join Date: Aug 2020 Location: ZH
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| | Re: UK Passport renewal
Today I got the confirmation email and my online tracking status has finally changed to "Your application is being processed" | Quote: |  | | | We’ve received your old passport.
What happens next
We’ll check your application and your old passport. We’ll contact you if we need more information.
Track your application | | | | | | 
01.12.2020, 10:33
|  | Forum Legend | | Join Date: Feb 2007 Location: Zuriwest
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| | Re: UK Passport renewal | Quote: | |  | | | Today I got the confirmation email and my online tracking status has finally changed to "Your application is being processed" | | | | | I got mine about 10 days after getting this email. The delay (certainly in the summer) was having enough people to just open the envelopes!
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01.12.2020, 16:10
|  | Forum Veteran | | Join Date: Aug 2020 Location: ZH
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| | Re: UK Passport renewal
What do they do with the old passport? Destroy it I hope? If I am ever on a wanted list, I would like them to use the new passport photo and not the old one | 
01.12.2020, 16:13
|  | Forum Legend | | Join Date: Jan 2010 Location: Rapperswil
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| | Re: UK Passport renewal | Quote: | |  | | | What do they do with the old passport? Destroy it I hope? If I am ever on a wanted list, I would like them to use the new passport photo and not the old one  | | | | | They send it back to you with the corner cut off to invalidate it.
You may for example need it if you have visas stamped in it, or to prove entry/exit dates.
(Rare nowadays with everything being electronic, but still).
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02.12.2020, 10:14
|  | Forum Legend | | Join Date: Feb 2007 Location: Zuriwest
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| | Re: UK Passport renewal | Quote: | |  | | | What do they do with the old passport? Destroy it I hope? If I am ever on a wanted list, I would like them to use the new passport photo and not the old one  | | | | | They posted the old one back, the new one came with DHL
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13.12.2020, 21:31
|  | Forum Veteran | | Join Date: Aug 2020 Location: ZH
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| | Re: UK Passport renewal
Yes, I realized after looking at my precious important documents metal box that there were old cancelled UK passports in there. Getting old I guess!
Got this email on Friday- What happens next
Your new passport is being printed. We’ll let you know when in it’s on its way.
We’ll send back your old passport separately. It won’t be in the same envelope as your new passport. | 
24.12.2020, 17:24
|  | Forum Veteran | | Join Date: Aug 2020 Location: ZH
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| | Re: UK Passport renewal
Ok finally got it! Around 5 weeks in total.
The DHL driver looked shattered, as if he had driven all the way from UK! Must be super busy and stressed due to Christmas!
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24.12.2020, 18:32
|  | à la mod | | Join Date: Nov 2007 Location: ZG
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| | Re: UK Passport renewal
I got one of the final print runs of European Union - British Passports before it was dropped. So I have 8 more years to look longingly at those words.
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24.12.2020, 22:44
|  | Forum Legend | | Join Date: Mar 2008 Location: Wallis
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| | Re: UK Passport renewal | Quote: | |  | | | I got one of the final print runs of European Union - British Passports before it was dropped. So I have 8 more years to look longingly at those words. | | | | | Mine is due for renewal in a year. I'm kind of glad - I think seeing the words European Union for many years would just make me want to cry.
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