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  #21  
Old 03.09.2011, 15:56
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Re: Can your dog be removed by animal services?

Yep im in a house and the sole reason i chose a house is cos of the pup, didnt think it was fair to him to move over here and him not have access to a garden like he did when we were in london.

Everytime i try and push back at her, she tries to get at me in another way. She has said if i dont take the insurance she has got quoted for me, i would be liable for the renovation of the house when i left, as i havent specified dog cover on the private liability part of the policy i took. When i translated her policy offer, private liability is stated as basic, so the only reason she wants me to take hers is so she can get the commission.

She has also asked to speak with my recruitment agent when i said i was going to leave at the end of the year, and im not sure why she would need to do that. Having spoken to my agent, he said to give his number but he will not provide any info to her, but not complying to her constant requests could mean her making more trouble for me, and again filing a complaint about he pup.
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  #22  
Old 03.09.2011, 16:22
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Re: Can your dog be removed by animal services?

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Yep im in a house and the sole reason i chose a house is cos of the pup, didnt think it was fair to him to move over here and him not have access to a garden like he did when we were in london.

Everytime i try and push back at her, she tries to get at me in another way. She has said if i dont take the insurance she has got quoted for me, i would be liable for the renovation of the house when i left, as i havent specified dog cover on the private liability part of the policy i took. When i translated her policy offer, private liability is stated as basic, so the only reason she wants me to take hers is so she can get the commission.

She has also asked to speak with my recruitment agent when i said i was going to leave at the end of the year, and im not sure why she would need to do that. Having spoken to my agent, he said to give his number but he will not provide any info to her, but not complying to her constant requests could mean her making more trouble for me, and again filing a complaint about he pup.
Robina, if you have a dog you should definitely inform the company that insures you for liability. Your policy will cover any damage that your dog has done while you have been a tenant. The landlord is entitled to proof that you are insured.

As for speaking to your recruitment agent. That's a no-no. Don't even go there.

Once you are actually in the house and you have a contract there is nothing more that she can ask of you except to maintain the house correctly and not to annoy your neighbours (i.e. sticking to the noise rules, etc), but otherwise that is it!

When you moved in did you do a walk-through the house and make a list of things that were not up to scratch? That is really necessary. If you didn't then this will be a source of aggravation.

But in any case you need to join the tenants association (Mieterverband) in Zürich

http://www.mieterverband.ch/zh_top.0.html

They will give you free legal advice also (which is fine for the small stuff, but I have found them wanting when it gets a bit more complicated).

When you move out you should also get someone from the Mieterverband along when you give the keys back. They will ensure that the landlady doesn't pull a fast one. This landlady sounds like the typical private homeowner that rents their house thinking they can do what they want.

One other question.... does she still have a key for your house? If she does (and many private landlords think they are entitled to keep one for emergencies), ask for her to hand it over. She is not entitled to keep a key and must give them all to you. It's time to start pushing back.
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  #23  
Old 03.09.2011, 16:50
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Re: Can your dog be removed by animal services?

thanks Snoopy! when i moved over i took the 2 month cover offered by nationale suisse for people relocating, and she has seen the policy. she however now wants a copy of it, which i have no issues giving her. i have also told her if she can confirm that the policy she gave me covers the pup then im happy to sign it, so waiting to hear back from her.

okay, will tell rec agent not to say anything. he has told me he will tell her that he wont talk to her unless he has my permission to do so.

with the house walk through, she told me when i moved in that she will come over one day and go through it with my mum when im at work. a couple of weeks after we moved in, she came over with the papers to sign to say the walk through was done with my mum (my mum was out at the time) and asked me to sign it as my name was on the lease - when my mum returned i mentioned i signed the paper as they had done it together - and she said she never went through the walk through and she had made that up.

i will def get signed up with the mieterverband.

thanks for the info about the keys - yep she does still have one for herself - in the first week we moved in - she used to let herself in the first couple of days!
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Old 03.09.2011, 17:04
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Re: Can your dog be removed by animal services?

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thanks Snoopy! when i moved over i took the 2 month cover offered by nationale suisse for people relocating, and she has seen the policy. she however now wants a copy of it, which i have no issues giving her. i have also told her if she can confirm that the policy she gave me covers the pup then im happy to sign it, so waiting to hear back from her.

okay, will tell rec agent not to say anything. he has told me he will tell her that he wont talk to her unless he has my permission to do so.

with the house walk through, she told me when i moved in that she will come over one day and go through it with my mum when im at work. a couple of weeks after we moved in, she came over with the papers to sign to say the walk through was done with my mum (my mum was out at the time) and asked me to sign it as my name was on the lease - when my mum returned i mentioned i signed the paper as they had done it together - and she said she never went through the walk through and she had made that up.

i will def get signed up with the mieterverband.

thanks for the info about the keys - yep she does still have one for herself - in the first week we moved in - she used to let herself in the first couple of days!
It sounds like this will get messy. The less you have to do with her and the less she knows about you the better.

Get your own liability insurance policy. You need one. It will only set you back 100 to 120 CHF a year. Tell the company you have a pet. It is no big deal, but you should inform them. Given that your landlady is obviously a liar you should not sign anything at all that she gives you without getting someone to go through it with you and make sure that you have understood everything. Some insurance companies (like Zurich I think), can even provide you with policies in English.

Tell your landlady that you want a copy of the walk-through report that you signed if you do not have one. You should have your own copy anyway. Even if you weren't there when the walk-through happened, at least you will know what she put on there.

Do you actually have explicit permission in your rental contract or otherwise to have a dog? Most contracts state that if you have a pet you require written permission from the landlady. I wouldn't necessarily go and ask her now, it might not be the best time to do so, but at least you know where you stand if you don't have it...
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  #25  
Old 03.09.2011, 17:57
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Re: Can your dog be removed by animal services?

yep thats what i was thinking as well - she has already said she wants to avoid solicitors getting involved if i moved out - that was un prompted as i offered to provide a guarantee on my account for the amount that will be owed.

yep i have private liability at the mo and have requested it again for the new policy but will make sure it has the pup in there - she got me the quote from zurich and asked for it in german and had added several extra things to cover which i didnt need, like travel insurance in it - i have asked someone at work to translate the policy before i will sign it.

ah okay - nope she didnt give me a copy so i will get that from her. and yep i made sure that the rental contract states the pup explicitly in there, so she wouldnt be able to go back on it at a later date.
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  #26  
Old 03.09.2011, 22:29
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Re: Can your dog be removed by animal services?

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yep i have private liability at the mo and have requested it again for the new policy but will make sure it has the pup in there - she got me the quote from zurich and asked for it in german and had added several extra things to cover which i didnt need, like travel insurance in it - i have asked someone at work to translate the policy before i will sign it.
You can obtain everything in English from Zurich insurance. Many of my clients deal with them, and communication is no problem in English. If they are informed that you own a dog, they will make sure you have the appropriate liability insurance converage.

I don't know where you find this house or landlady but these are the kind of people I avoid like the plague. I don't care how much my clients like a house, if I get the slightest hint the landlord is going to be trouble, I walk away. I manage properties which are privately owned, so my comments are not against private owners in general.

As you have been advised, join the Mieterverband. (tenant's association). In the meantime, you should get the key back asap. According to the law she is not allowed to keep one unless you agreed to let her have one. Many owners hold back a key and don't tell the tenants, in which case they may never know. If you know she has a key, you have a right to have it in your possession.
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  #27  
Old 03.09.2011, 22:46
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Re: Can your dog be removed by animal services?

It might also be a good idea to keep a record of all of the land lady's visits, as well as conversations with her. Anything important she tells you ask her to put it in writing so you have a record. You can never have too much documentation!
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  #28  
Old 04.09.2011, 13:11
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Re: Can your dog be removed by animal services?

i found the place through homegate.ch, and when i asked for the insurance in english, the landlady only gave me the zurich prospectus in english and kept the contract in german. i will def go back to zurich and ask them for an english copy.

i will also get the key back. i know she definitely has one as when i asked for a spare copy, she had to wait for it to be cut and kept her one. she has also said she would come over and look after the pup if no one is at home, which again i declined as there is someone always with him.

i will start recording visits, thanks for that!
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