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Old 11.07.2016, 13:42
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Re: Flying on SWISS with pets

The pilots have a cargo manifest and the bulk cargo area is heated as standard. (animals or sensitive cargo is loaded in the bulk cargo area) If the heating is inoperative for any reason then the crews are notified before flight on a aircraft status report kept in the aircraft log and a TOI tech ops info briefing. Cargo bays are also pressurised just like every other part of the passenger cabin.
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Old 12.07.2016, 10:45
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Re: Flying on SWISS with pets

Hi Score ,

That's great !! It can be stressful moving pets, and to know that it all went smoothly is wonderful. It's nice to hear happy endings

Thanks for posting an update, and welcome to Switzerland everyone.

Kind regards,
TheLaughingCow
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  #63  
Old 12.07.2016, 11:11
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Re: Flying on SWISS with pets

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Ok, I thought I'll give you an update guys on my traveling with dogs and a cat.

We went all together to the check in counter 3 hours in advance, just in case, the people at the counter were very friendly, they asked for the pets papers look at them superficially, charged me $1,000 for them (400/dog, 200 for the cat). No one checked what kind of kennel it is, or does it have metal screws or not or weather the dogs fit in it or not, which is ok, although I put quite an effort to meet supposedly required standards.

Before and during the flight I was making sure every single member of the crew, including the captain, especially the captain, knows that I have a zoo in the hold of their airplane and that they should not suffocate or freeze.
When we landed in Zurich, they brought them to the baggage claim on a cart, and they were happy and lively like nothing ever happened.

At the custom no one even noticed them....better that way. I thought some of you would like to know.
Welcome to Switzerland! Good to hear everything went smoothly. I hope you and your pooches will settle in soon.
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  #64  
Old 12.07.2016, 13:43
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Re: Flying on SWISS with pets

Thanks guys, we are on to the new challenges, like putting kids into the appropriate schools (OMG!) and other settling things, but we are very happy to be here!
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  #65  
Old 21.09.2016, 22:16
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Re: Flying on SWISS with pets

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Hello,

When you arrive at the airport you will go through passport control where there will be a couple of signs that say EU citizens or All Other passports. This is where you will check yourself into the country by showing your passport/visa etc.

When you're approved, you can then go collect your baggage and pets at the baggage claim. **Note** You will pick up your pets here if they were labeled as' AVI / In Hold' , meaning that they were flying in the baggage hold area of the plane. If your pet was flying in 'freight', I do not no where they would be picked up. If your pet was flying in 'cabin', then they will already be with you.

Your pet's crate will come out of the conveyor belt, and I presume would go onto the carousel with everyone's baggage. We were fortunate to get to the baggage claim before it started, and when we saw our dog's crates pop out of the conveyor belt we grabbed the crates.

After collecting all of your things, and your pets, you will then go to the Customs area. The customs area is located right beside the baggage claim. The area has very large green and red signs. If you have nothing to declare you would follow the green signs, but because you have dogs to declare you must follow the red signs and go through the customs check.

At customs, there will be a person who will ask you what you are bringing into the country, and here is where you will declare your pets. They will check all the appropriate documents here, and will also require you to take your pet out of it's crate or at least open the crate so that they can scan their microchip and make sure they are ok after the flight.

You will also be required to pay customs fees for your pets, and it must be in Swiss Francs (CHF).

If you'd like more information about flying/traveling with pets, please have a look at an old post that I made here :
A guide to travel with dogs - US to CH

Safe travels to you and your pets,
TheLaughingCow

great information - how do they work out the duty to be paid?

thanks.
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Old 21.09.2016, 22:51
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Re: Flying on SWISS with pets

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great information - how do they work out the duty to be paid?

thanks.
Well, when we came to Zurich airport, we had priority baggage including the dogs that were in the hold, so the crates with the dogs came out first on the bulky baggage door, not on the conveyor belt, and we took the dogs out, put the crates and suitcases on the carts and - went out! No one was asking us anything, no papers, nothing required. And I have to admit I was preparing for this trip thoroughly and had all possible documentations with me, but I never heard that anyone ever had to pay custom duties on dogs?? Maybe we were just lucky...
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