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Old 17.03.2020, 13:58
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Vet Care During the Coronavirus Crisis

Many of the vet clinics and practice have instituted measures to ensure limited contact during the crisis. It's important that you inform yourself now, well in advance of your pet (doG forbid!) becoming ill, of new procedures at your practice as well as at the referral clinics you likely might need to use.

For starters, here is the notice from the three clinics in my area:

Tierspital ZH:
https://www.tierspital.uzh.ch/de.html, click on 'Kleintier'

Ennetsee in Hünenberg ZG:
http://www.ennetseeklinik.ch/domains...iundeninfo.pdf

Marigin in Feusisberg SZ, scroll down the page:
https://www.marigin.ch

Essentially the three clinics are following similar measures, so here is a rough summary:

If you are positive, do not visit the clinic, have someone else bring your pet in.

Always call first; emergencies and urgent cases are being prioritized. Routine care should to be postponed when possible.

All three have disinfectant at the entrance; use it on arrival and departure.

Do not bring other people in with you; only one person plus the animal will be allowed in the waiting room.

Marigin asks owners to wait in their cars, a TPA will come get you when the vet is ready to see you.

If you are in the waiting room of the other clinics, or outside, keep a 2 meter distance.

When speaking to the vet, keep a 2 meter distance.

Owners are not allowed in the hospital portion of the Tierspital, or in the exam or procedure rooms at Ennetsee and Marigin. If you have a pet who is difficult to handle without the owner present, discuss measures on the phone when you make the appointment.

I assume other practices and clinics will follow similar measures. Please look up your vet's website for notices as to measure during this crisis.

---

Also, if you need medication without a visit, call the clinic to arrange that. For instance at Marigin you call ahead, one of the staff is manning a desk outside the clinic. You pick up and pay at the desk outside.

---

We are fortunate that the clinics will remain open during this difficult time; please, everyone, follow hygiene measure and safety precautions to the letter!

May you and your pets stay safe!
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Old 17.03.2020, 14:02
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Re: Vet Care During the Coronavirus Crisis

A very timely post meloncollie.

Our cat has had a funny looking eye since this morning, I suspect he has been fighting again.
I am keeping an eye on it for the moment but I am just about to phone our vet to find out what their policy is at the moment just in case we need them.
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Old 17.03.2020, 15:06
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Re: Vet Care During the Coronavirus Crisis

Poor Ginger- give him a cuddle from us. And his mate Louis up the road also has a poorly eye due to fighting, getting better.

Interesting question- our vet is across the border- wonder if we would be allowed to visit if we had a problem with either doggie Emma or Minou 3 legs. Touch wood.
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Old 17.03.2020, 16:13
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Re: Vet Care During the Coronavirus Crisis

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Interesting question- our vet is across the border- wonder if we would be allowed to visit if we had a problem with either doggie Emma or Minou 3 legs. Touch wood.
You should contact the vet and/or border officials. Things seem awfully confusing at the moment.

A friend who fosters 'special needs' cats for a Tierschutz group was expecting a new foster from Spain to arrive next week. Today she was told that they cannot bring the cat into Switzerland now. I don't know if this is due to organizational difficulties, or if this is part of the new border restrictions.

To be on the safe side, I'd try to find 'Plan B' emergency cover within Switzerland just in case.
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Old 17.03.2020, 17:40
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Re: Vet Care During the Coronavirus Crisis

Yes, will pop to the border tomorrow- and with a couple of other questions too.
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Old 17.03.2020, 17:57
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Re: Vet Care During the Coronavirus Crisis

Apparently (as per BBC news @ 17h00) French residents need to print off a form, fill it out and sign it, if they want to leave their homes. If they are requiring this of locals, I can’t see them being very sympathetic to a Swissie with a pet.
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Old 17.03.2020, 18:16
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Re: Vet Care During the Coronavirus Crisis

Get that, totally - but will go and check. The vets down in the Valley are also very good, even if a lot more expensive. Let's hope we won't need either.
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Old 17.03.2020, 18:48
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Re: Vet Care During the Coronavirus Crisis

Popped into our vets yesterday to get tick and worming treatment for our 2, lucky we did, as of today their doors are closed unless you have phoned ahead to make an appointment. Odile, your French vets may have done the same.

And yes, here in France we are now only allowed to leave our property for essential grocery shopping, urgent medical appointments and dog walks. For any of these excursions we are required to carry ID and the fore mentioned form. As we live on the edge of the forest with only 3 neighbours we do not envisage being checked on our walks but will take the necessary just in case.
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Old 17.03.2020, 19:12
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Re: Vet Care During the Coronavirus Crisis

the reason we use those French vets is not 'just' money- but they are brilliant and so important for us- are happy to come to our home when a pet need to be pts, and take the body away for incineration. 3 so far since we moved here- all VERY very elderly. RIP Gatsby, Slinky and Pudding.
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Old 17.03.2020, 19:32
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Re: Vet Care During the Coronavirus Crisis

My Brownie thought now was the perfect time to get a bacterial tummy infection and require a longish treatment. She has an upset tummy because of the antiobiotics, and was indeed told by the vet to come alone.

All the staff was wearing masks, and they didn’t want me to pay straightaway. Luckily I could get the probiotics we needed.
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Old 18.03.2020, 10:44
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Re: Vet Care During the Coronavirus Crisis

I have an appointment at the vet’s this afternoon.
I have had several conversations with the vet himself on the phone and he really thinks he needs to see him now as he has stopped eating and just sleeps all the time.

They are only seeing emergency cases and have measures in place to protect everyone. Appointments are well spaced out so that there will never be more than one pet with their owner in the waiting room at any one time.

The two vets are working alternate days each with a different team of nurses.
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Old 18.03.2020, 10:49
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Re: Vet Care During the Coronavirus Crisis

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I have had several conversations with the vet himself on the phone and he really thinks he needs to see him now as he has stopped eating and just sleeps all the time.
I'm so sorry to hear that your cat is in a bad way, Belgianmum. Poor little guy.

And so sorry to hear that Brownie is poorly, Mélusine.

Fingers and paws crossed for them both.
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Old 19.03.2020, 15:39
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Re: Vet Care During the Coronavirus Crisis

https://www.tieraerzte-neuwiesen.ch/

Uster, Zurich

They speak English.

Our practice is normally OPEN and as a healthcare company we are still there for you and your darling. We look forward to your visit even in this difficult time and are happy to help.

To protect our customers and employees, we adhere to the federal security rules. Our practice rooms are very spacious, so we have plenty of alternative options.

In order to ensure a smooth process, we ask you to follow the instructions of our staff. If you are unsure, do not hesitate to call 043 466 90 19 .
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Old 19.03.2020, 16:32
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Re: Vet Care During the Coronavirus Crisis

Oh no, poor Ginger- let's hope he will pull through x
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Old 19.03.2020, 19:54
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Re: Vet Care During the Coronavirus Crisis

What did the vet say? Hope he is ok.
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Old 19.03.2020, 20:33
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Re: Vet Care During the Coronavirus Crisis

He has a scratched cornea which is infected.
He is on eye drops, antibiotics and anti-inflammatories and has to see the vet again next Tuesday.
He still didn’t eat much this morning and was very sleepy but has perked up this afternoon and ate his dinner ok. He can also partially open his eye now which is a massive improvement.
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Old 19.03.2020, 20:58
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Re: Vet Care During the Coronavirus Crisis

Pheeew- hopefully he will soon be on the mend like his mate up the road, Louis. Great news.
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Old 19.03.2020, 21:13
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Re: Vet Care During the Coronavirus Crisis

Poor little guy, that sounds painful.

All the best for his recovery.
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Old 20.03.2020, 09:12
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Re: Vet Care During the Coronavirus Crisis

You can support your local vet by bringing forward purchases of long shelflife items like tick and worming treatments, ear cleaner, shampoo etc, and many of them sell food.
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Old 20.03.2020, 09:31
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Re: Vet Care During the Coronavirus Crisis

Added to CP's advice:

If your pet is on prescription meds or a special diet food, ask your practice about expected availability - and order accordingly.
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