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  #21  
Old 11.11.2012, 11:42
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Re: holmes place - good or bad?


Dear All

I want to give you my personal experience but first I have to say I really do not likegym but I thought to push myself to go, so I made a 12 month contract at holmesplace in Horgen starting from December 2011, they offer my a promo saying first2 months were 50%, but at the moment of the cancelation of my contract I havefound out there these 2 months were yes discounted but in addition to the 12months so at the end I have to pay 14 months!!! Even this promo is notdisclosed in the contract and I still fighting this. Really unprofessional!

I have been told an Account were supposed to came incontact with me but they did not.

Accounts with clients, my experience, it terrible. Someare very insisting some they don’t care: The girl who made my contract left andfor a period of time nobody was takingcare of my account!

Gym of course is nice, on the lake, but I wouldn’t recommendAT ALL as prices are over market comparison with other gyms, for example MigrosFitness park they have a small pool and prices are cheaper!

Thanks

E.
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  #22  
Old 19.11.2012, 22:15
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Re: holmes place - good or bad?

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Extremely bad experience with Holmes Place, please read my review here:

http://www.vanjapetreski.com/blog/holmes-place-review/
Thank you for sharing, Vanja, and taking the time to do so. Had a very similar dreadful experience in HP@Zurich (the one in Jelmoli). Incompetent accounting practices, poor customer service and constant SPAM by text, phone or email. For example, despite the fact that I deliberately opted out of offers from different third parties, I received 3 phone calls from health insurance companies (2 from Swica), offering to switch my contract and be insured by them. As for the maintenance of the "club" -- no comment. We had no toilet paper and dirty towels lying around on the floor for days because they were doing "maintenance". Mind you, I have been a happy gym member at 3 other gyms in CH (outside of Zurich) and am not so hard to please. HP is not worth the money. Buy a bike, go run in the local park, find a Zurich vitaparcours and sign up for your local pool -- you'll be much better off (healthwise and financially)!

But then again, I hear some people are happy with HP...

Last edited by Femme T; 19.11.2012 at 22:32. Reason: quote insert
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  #23  
Old 30.11.2012, 10:27
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Re: holmes place - good or bad?

always my friends ask me about what gym is the best... that is what I think:

If you want a spa with good price, you should go to Migros Fitnesspark
If you want a posh gym go to Holmes Place
If you want a expensive gym, with a huge spa go to Asia Spa ( in Silh city)
If you want a good gym just to work out and cheap go to Silhouette

in Migros Fitnesspark has a lot of cardio machines, and rowing.

(I had work out in most of them)
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  #24  
Old 01.12.2012, 00:32
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Re: holmes place - good or bad?

For a good lower-cost gym, I also recommend Activ Fitness. The Activ Fitness gym near Central is basic, but with good friendly staff, and is about CHF 750 per year. I normally go off-peak about 4pm when there is no congestion. Would be great if they put a soap dispenser in the showers so I did not have to remember to take a physical soap, but apart from that, it's a good gym.

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If you want a good gym just to work out and cheap go to Silhouette
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  #25  
Old 18.05.2013, 13:05
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Re: holmes place - good or bad?

Just be careful before signing up to a membership. The gym is fine and clean, and the staff and members are friendly enough.

My advice is:

- Negotiate the price. The sales person will make an initially high offer with the expectation that you will haggle. The price difference between my membership and the membership of a friend of mine is roughly CHF 70 per month

- Don't sign there and then. Think about what is being offered, and tell the salesperson that you need time to consider it. The sales staff are very good and somewhat pushy (not their fault, I'm sure they are given tough targets)

- If you do choose to sign a contract, send your cancellation letter immediately. I was told (not in writing unfortunately) that my membership would not be renewed automatically. It will be, and you will need to give three months' notice at the end of the month to cancel

As I said at the start, the gym is nice and has decent equipment. Just be aware that Holmes Place is very sales driven, and there is a big risk of experiencing buyers' remorse.
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  #26  
Old 18.05.2013, 17:54
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Re: holmes place - good or bad?

I just saw this offer on Groupon:

http://www.groupon.ch/deals/zurich-special

According to the timer, the offer is just valid for 6 hours more.

Doc.
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  #27  
Old 19.05.2016, 15:09
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Re: holmes place - good or bad?

BEWARE - DO NOT JOIN HOLMES PLACE

My daughter was told in writing when joining that she could exchange a buy club voucher for 10 classes for a free month off her membership. They charged her for that month. When we asked the sales manager, Jonathon Tena, to be reimbursed for their mistake, even showing him the email where they offered the free month in exchange for the coupon, he replied that the staff who sent the email must have been confused as they do not do that. She was cheated into joining under false pretenses, lost the months fee in addition to the 10 free passes. You can see this is consistently how they treat members from similar reviews posted here below.
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  #28  
Old 20.05.2016, 00:10
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Re: holmes place - good or bad?

I greatly enjoyed the clubs and the facilities. Nice changing rooms, showers, towels, good equipment etc.

But...

They are a horribly slippery business (and I'm not talking about the steam rooms). I never ever trusted Holmes Place. I knew they were expensive when I joined, but they really try to screw you over using various contractual techniques.

The mandatory additional personal training you are forced to pay for is a case in point. After I learnt that it was in the small print, they sort of apologised but said I'd agreed to it. When I came to renew the contract, I asked for this to be removed and presumed it had been, but apparently the copy of the contract hadn't been amended and no one claimed to remember anything about the conversation we'd had.

I was so pissed off that I refused to renew at the end of that year, even though I would happily have continued going and paying the high rates. It was the principle of the thing. By insisting on screwing another 150 or 200 CHFs out of me, they lost a guaranteed 1750 CHFs or so every year into the foreseeable future. Very short-sighted on their part and annoying for me as I lost the pleasure of the facilities.

Would I tell you not to join? Not necessarily. But you have to watch them like a hawk. They will tell you one thing and do the other, then deny everything. Utter bastards, but nice gyms in other respects.
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  #29  
Old 20.05.2016, 09:55
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Re: holmes place - good or bad?

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Would I tell you not to join? Not necessarily. But you have to watch them like a hawk. They will tell you one thing and do the other, then deny everything. Utter bastards, but nice gyms in other respects.
In other words: only join if you're a lawyer and do all communication in writing, on your employers stationary.
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  #30  
Old 20.05.2016, 11:16
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Re: holmes place - good or bad?

I have heard about Holmes place before, but I always thought of it as a Victorian themed "gentleman's club."

Live and learn Slammer, live and learn.
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  #31  
Old 04.06.2016, 12:18
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Re: holmes place - good or bad?

My 5c on HP:
The one at Seepark in Oberrieden is a fantastic gym right on the lake. The chain commands a premium price and I would agree with the previous comments that they are not flexible when it comes to their policies (mandatory PT class, notification/ minimum time to leave the club, etc). For years I was a member, mostly going to the gym at Seepark, but also at the hotel Crowne Plaza (which seems like another gym to me, very different than Seepark) and only a couple of times to Jelmoli. But they also do many promotions, parties and for quite some time we benefited of their childcare services. All in all, one needs to put on a scale their higher prices (which is also relative given all that is included in the membership), their contractual straight jacket on one side, and exceptional facilities (using the spa and SUP on the lake side has always been a big plus) and good offer of services (classes, parties, etc) on the other side and see if the equation works.
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  #32  
Old 12.02.2017, 17:43
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Re: holmes place - good or bad?

Hi

I see that this thread is a little old now, but I was wondering whether people's experiences are the same or better or heaven forbid worse!

I'm looking at maybe joining the one in Oberrieden, but think it's a little pricey...

Thanks in advance
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  #33  
Old 16.02.2017, 11:07
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Re: holmes place - good or bad?

Just my two scents....I am a member since last December. The thing that sold it for me was the pool and sauna. Having been a member to a fitness club in the US those things were not necessarily included. The weights area is not too big and they only have two rowing machines. On the upside, they do have a bunch of classes such as body pump, yoga, etc. Also the free towels are nice...and there are plenty of showers and closets in the changing area.
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  #34  
Old 16.02.2017, 12:24
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Re: holmes place - good or bad?

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Just my two scents....I am a member since last December. The thing that sold it for me was the pool and sauna. Having been a member to a fitness club in the US those things were not necessarily included. The weights area is not too big and they only have two rowing machines. On the upside, they do have a bunch of classes such as body pump, yoga, etc. Also the free towels are nice...and there are plenty of showers and closets in the changing area.
Thank you for your response. Can I ask - which facility do you go to? At the moment it's a toss up between Activ Fitness and this one in Horgen/ Oberrieden. Trying to justify the high fees in comparison!
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  #35  
Old 16.02.2017, 12:41
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Re: holmes place - good or bad?

Hi,
I'm going to the Holmes Place Crowne Plaza, near the Letzigrund Stadion in Zurich.
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  #36  
Old 17.02.2017, 11:01
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Re: holmes place - good or bad?

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Thank you for your response. Can I ask - which facility do you go to? At the moment it's a toss up between Activ Fitness and this one in Horgen/ Oberrieden. Trying to justify the high fees in comparison!
I go to Activ Fitness in Central. When I first joined, it definitely felt a bit smaller than what I was used to. But I really like it -
three rowing machines
excellent pleasant and professional staff
reasonable free weights area
big range of nautilus machines
surround windows and a light airy place

I often go at peak midday time when it gets more more crowded, and sometimes I skip the free weights area then because it can get full, but no availability problems about anything else.

The only thing that needs fixing is that people have started to sit on the free weight benches or weight machines in between reps, looking at their mobiles. Yes I know that everyone has a bit of a rest between reps, mobile phone or not. But it starts to feel like there's a need for a special phone browsing room where people can go to indulge...
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  #37  
Old 17.02.2017, 11:20
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Re: holmes place - good or bad?

For what they charge, I think it is over rated. For the same price I would choose indigo as their equipment is in much much better shape than Holmes place
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  #38  
Old 18.02.2017, 19:16
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Re: holmes place - good or bad?

My opinion. Best gym in Zurich. You can't beat the deck in summer.

We were able to negotiate quite hard - if you find it too expensive give that a shot as worked for us
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  #39  
Old 05.03.2017, 22:13
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Re: holmes place - good or bad?

if you can afford it, it is one of the best in Zurich if not the best. I went both to the one in Geneva and the one in Zurich and they were both excellent.
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  #40  
Old 01.05.2021, 12:11
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Re: holmes place - good or bad?

Holmes Place is a terrible business, avoid at all costs! I won't comment on their facilities. However, the way in which they conduct business is atrocious, even for a gym. During Covid, despite being closed and unable to provide their contractually agreed service, they continue to try to charge fees - even in circumstances where members have medical certificates advising against gym use. This is an unethical, unpleasant, unresponsive company. Not to wish ill on people, but it would be a general public "good" if their business fails due to Covid....
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