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Old 03.12.2010, 15:56
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Rights / reimbursement for the return leg if a flight is cancelled

I did a search for this but came up with nothing. My boyfriend was supposed to come over to visit for the weekend as it was my birthday this week but due to the snow in London his flights have been cancelled.

Now, I know what the story is with the flights that have actually been cancelled (refund/transfer) but I'm wondering if anyone knows if there's any clear regulations on the return part of the flight since he obviously won't get here in order to take the return part.

Is there any hope for reimbursment/transfer or should I just pray for snow all over London on Saturday night making the flights cancelled anyway?

Obviously he'll contact the relevant airlines and see what his travel insurance says about it, but in the meantime if anyone has any experience with this I'd like to hear it.

[after I posted I saw that the title looks a bit odd, if a mod could fix it I'd appreciate it]
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Old 03.12.2010, 16:30
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Re: Rights / reimbursement for the return leg if a flight is cancelled

The answers are in the links in the relevant threads in your search hits...

The return leg is refundable/claimable...
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Old 03.12.2010, 16:47
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Re: Rights / reimbursement for the return leg if a flight is cancelled

Quote:
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I did a search for this but came up with nothing. My boyfriend was supposed to come over to visit for the weekend as it was my birthday this week but due to the snow in London his flights have been cancelled.

Now, I know what the story is with the flights that have actually been cancelled (refund/transfer) but I'm wondering if anyone knows if there's any clear regulations on the return part of the flight since he obviously won't get here in order to take the return part.

Is there any hope for reimbursment/transfer or should I just pray for snow all over London on Saturday night making the flights cancelled anyway?

Obviously he'll contact the relevant airlines and see what his travel insurance says about it, but in the meantime if anyone has any experience with this I'd like to hear it.

[after I posted I saw that the title looks a bit odd, if a mod could fix it I'd appreciate it]
OFAC has the info-
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Old 12.02.2012, 09:54
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Re: Rights / reimbursement for the return leg if a flight is cancelled

Maybe, but not, it seems, in English.

Has anyone had a similar experience as the below?


I received an e-mail from KLM telling me the return leg of a flight has been cancelled and they have re-booked the return leg some 19 days earlier. I am not happy with this and would prefer to look for another return flight, or better cancel the whole thing and rebook.


Quote:
DEAR PASSENGER THIS IS TO INFORM YOU THAT YOUR FLIGHT KL123/DDMM FROM XXX TO YYY
HAS BEEN CANCELLED HENCE WE HAVE REBOOKED YOU ONTO ABOVE MENTIONED FLIGHTS FOR FURTHER INFORMATION PLEASE CONTACT LOCAL KLM RESERVATION OFFICE OR YOUR TRAVEL AGENT WE APOLOGIZE FOR THE INCONVENIENCE CAUSED AND APPRECIATE YOUR UNDERSTANDING THANK YOU FOR CHOOSING KLM

There are no humans available at this time on a Sunday, so after
I stopped swearing I found this

http://europa.eu/youreurope/citizens...r/index_en.htm

which links to this

http://ec.europa.eu/transport/passen...nt_form_en.pdf

so it seems that I can at least get a refund for the return leg.

I was informed more than 2 weeks before the return leg.

Is my reading of this correct?
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