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Old 30.12.2010, 11:49
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Is the Basel TNW annual pass refundable?

If my circumstances changed in a few months, can I get a pro-rata refund on the ticket? I've scoured their website and terms and conditions and cannot find an answer. If no, then I will just buy monthly tickets, but buying annually does come with a decent 16% saving.
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Old 30.12.2010, 11:53
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Re: Is the Basel TNW annual pass refundable?

hi,

I am pretty certain the answer is yes as when I had a GA I was able to reclaim the months that I no longer needed.

have a great start to 2011

Martin
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Old 30.12.2010, 11:54
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Re: Is the Basel TNW annual pass refundable?

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If my circumstances changed in a few months, can I get a pro-rata refund on the ticket? I've scoured their website and terms and conditions and cannot find an answer. If no, then I will just buy monthly tickets, but buying annually does come with a decent 16% saving.

I just bought the yearly pass from Barfusserplatz 2 days ago and has the same question. The woman at the desk confirmed that if ever I was to move, I would get the refund for the unused months.
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Old 30.12.2010, 12:18
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Re: Is the Basel TNW annual pass refundable?

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I just bought the yearly pass from Barfusserplatz 2 days ago and has the same question. The woman at the desk confirmed that if ever I was to move, I would get the refund for the unused months.
Thanks for confirming, I was hoping it would also cover other situations e.g. switching to commuting by car
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Old 03.01.2011, 16:07
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Re: Is the Basel TNW annual pass refundable?

You won't get 1/12 of the price back per unused month (annual tickets are cheaper per month than monthly tickets - a rule of thumb is that an annual ticket costs about what 10 monthlies do). The usual philosophy for these things is that you end up paying about what you'd have paid for the number of monthly tickets you'd have bought to cover the travelling you've done.

For instance, the refund rule for a GA per the terms and conditions is that the purchase price is refunded less 23% for the first month used and 7% for subsequent months.
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