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Old 12.06.2011, 12:26
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Travel Agent in Basel needed

Hi there
I am in search of a recommended travel agent in Basel to arrange a 2 week family holiday during summer.
My issue is that last year I booked online, flying from Basel and when I arrived at my hotel there were no English speaking people there.
This year I'd love to arrive at a hotel with some English speaking people. Can anyone recommend an agent to help with this.
I have spent untold hours on the internet looking at Thomas Cook UK and trying to match the hotels with Thomas Cook.De. Thinking that if we fly from Basel to a hotel that Thomas Cook are flying people from the UK to, then this would be great.
I'm totally openminded about where to go, just keen for my daughter to be in a position to meet people who speak her own language at the hotel.
We are even considering flying from here to the UK and then away on holiday, however would be great if we could avoid this.
Thanks in advance if anyone has any kind of advice.
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Old 15.06.2011, 22:27
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Re: Travel Agent in Basel needed

Hello
I am not fully sure if I have understood what you'd like. If your main concern is to find a travel agent that provides packages of e.g. tours guided in English or if this requirement is solely for hotel/accomadation hosts a crucial criteria. What customer segment is Thomas Cook in the UK offering deals to? Here you'll find different Travel operators also depending on price and sort of travel. STA Travel is a good one for students and adventure or individual trips. Deals for families are often to be found with Helvetic Tours, Hotelplan, (where ESCO Reisen is now integrated. They offered e.g. deals aimed at groups of young adults).
The ones I mentioned have an agency in all of the bigger cities in Switzerland and fall in a category called 'value'. All of them were good regarding the packages i have bought.
Kuoni and Globus Reisen operate in a prime segment, and discounters such as L'Tur, voegele-reisen, M-Reisen are also trademarks of the already mentioned Tui Ltd. or Hotelplan.
I hope throwing in some names will help you start off your search. I can not advise you on this specific issue, since I don't need rely only on English. But I am sure, many of these mentioned agencies will advise you properly and have a variety of packages on offer.
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Old 15.06.2011, 22:35
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Re: Travel Agent in Basel needed

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I am not fully sure if I have understood what you'd like.
I think they'd like to be in a hotel with other English speaking guests. I imagine that some of the hotels used by operators here might be exclusively for the German/Swiss operator so it's probably difficult for non-German speakers to get on. (Plus things like day trips and tours will be in German)

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We are even considering flying from here to the UK and then away on holiday
That's what we did. Worked out much cheaper that way too.
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Old 15.06.2011, 23:43
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Re: Travel Agent in Basel needed

why do you need a travel agent? You can book flights and hotels online yourself...

It's cheaper and you get to choose where you want to stay and what you want to do.
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Old 23.07.2011, 13:18
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Re: Travel Agent in Basel needed

I would love the name of an English speaking travel agent as well. I think it would be easier for someone to arrange our travel for us.

any recs would be appreciated!
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Old 23.07.2011, 13:29
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Re: Travel Agent in Basel needed

Hello,

A suggestion would be to book 'ACC' - 'accomodation only' via a UK tour operator. After working in the travel industry for many years this would be an ideal option. You then book the travel arrangements yourself. Just make sure the airport transfer option is not too difficult for you and try and pick somewhere not too far from an airport so if you need to use a taxi it wont cost you too much.
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