Go Back   English Forum Switzerland > Help & tips > Transportation/driving  
Reply
 
Thread Tools Display Modes
  #41  
Old 18.01.2012, 20:27
fatmanfilms's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Verbier
Posts: 21,376
Groaned at 461 Times in 352 Posts
Thanked 23,091 Times in 11,824 Posts
fatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond repute
Re: Who buys from reifendirekt?

Quote:
View Post
I used them and they are causing me a lot of problems.

I ordered and paid for my tyres third of january, after 6-7 phone calls and 3-4 emails.....I find out on the 18th of January by email that they are not in stock.

Terrible!
I guess after 2 weeks of holidays & the heaviest snow falls for 40 years they could have supply issues, why not think ahead & order your tires in October / November?

What I like is they don't hold a huge stock of last years tires, they get from the manufacture as required, just a few weeks after fabrication.
Reply With Quote
This user groans at fatmanfilms for this post:
  #42  
Old 19.01.2012, 08:57
Senior Member
 
Join Date: Sep 2008
Location: Baar
Posts: 284
Groaned at 1 Time in 1 Post
Thanked 115 Times in 56 Posts
bobo_97 has earned the respect of manybobo_97 has earned the respect of manybobo_97 has earned the respect of many
Re: Who buys from reifendirekt?

If you order from a shop and they give you a delivery date 3 weeks later - on the due date itself they say "sorry out of stock". And now you saying it is my fault I "waited". Joke!
Reply With Quote
  #43  
Old 19.01.2012, 10:14
fatmanfilms's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Verbier
Posts: 21,376
Groaned at 461 Times in 352 Posts
Thanked 23,091 Times in 11,824 Posts
fatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond repute
Re: Who buys from reifendirekt?

Quote:
View Post
If you order from a shop and they give you a delivery date 3 weeks later - on the due date itself they say "sorry out of stock". And now you saying it is my fault I "waited". Joke!
It would seem to be a supplier problem & not the direct fault of Rifen Direct, what were the tyres you ordered? Perhaps you should order another brand!
Reply With Quote
  #44  
Old 19.01.2012, 10:19
Senior Member
 
Join Date: Sep 2008
Location: Baar
Posts: 284
Groaned at 1 Time in 1 Post
Thanked 115 Times in 56 Posts
bobo_97 has earned the respect of manybobo_97 has earned the respect of manybobo_97 has earned the respect of many
Re: Who buys from reifendirekt?

Quote:
View Post
It would seem to be a supplier problem & not the direct fault of Rifen Direct, what were the tyres you ordered? Perhaps you should order another brand!
I dont think it is my job to check with the Continental Tyres if they are in stock or not - if I am buying it via Rifen Direct.

I can understand things can be out of stock - but you do not give an estimated arrival date which is 3 weeks from purchase date and ON that date you say "sorry, out of stock".
Reply With Quote
  #45  
Old 19.01.2012, 10:28
fatmanfilms's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Verbier
Posts: 21,376
Groaned at 461 Times in 352 Posts
Thanked 23,091 Times in 11,824 Posts
fatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond repute
Re: Who buys from reifendirekt?

Quote:
View Post
I dont think it is my job to check with the Continental Tyres if they are in stock or not - if I am buying it via Rifen Direct.

I can understand things can be out of stock - but you do not give an estimated arrival date which is 3 weeks from purchase date and ON that date you say "sorry, out of stock".
If you had checked with Continental they would have given you the same date as RD, as thats where RD got their info

It's a supply problem caused by 2 weeks of holidays, the same problem would have happened if you ordered the tyres elsewhere.
Reply With Quote
  #46  
Old 19.01.2012, 10:36
Senior Member
 
Join Date: Sep 2008
Location: Baar
Posts: 284
Groaned at 1 Time in 1 Post
Thanked 115 Times in 56 Posts
bobo_97 has earned the respect of manybobo_97 has earned the respect of manybobo_97 has earned the respect of many
Re: Who buys from reifendirekt?

Quote:
View Post
If you had checked with Continental they would have given you the same date as RD, as thats where RD got their info

It's a supply problem caused by 2 weeks of holidays, the same problem would have happened if you ordered the tyres elsewhere.

I disagree.

Then they should not send email like this:

"The items have been shipped on 01/09/2012 and is expected to come to you at: 01/17/2012"

Anyway, the point of me raising my voice was to say I am disappointed with the service and how it was all handled.
Reply With Quote
  #47  
Old 19.01.2012, 10:39
herc82's Avatar
Forum Veteran
 
Join Date: Mar 2007
Location: Zurich
Posts: 1,624
Groaned at 10 Times in 9 Posts
Thanked 975 Times in 605 Posts
herc82 has a reputation beyond reputeherc82 has a reputation beyond reputeherc82 has a reputation beyond reputeherc82 has a reputation beyond repute
Re: Who buys from reifendirekt?

Quote:
View Post
I disagree.

Then they should not send email like this:

"The items have been shipped on 01/09/2012 and is expected to come to you at: 01/17/2012"

Anyway, the point of me raising my voice was to say I am disappointed with the service and how it was all handled.
Maybe there's a clue in there... but then I am working in the transport business and know how many things can influence the delivery time..
Reply With Quote
  #48  
Old 19.01.2012, 10:42
Senior Member
 
Join Date: Sep 2008
Location: Baar
Posts: 284
Groaned at 1 Time in 1 Post
Thanked 115 Times in 56 Posts
bobo_97 has earned the respect of manybobo_97 has earned the respect of manybobo_97 has earned the respect of many
Re: Who buys from reifendirekt?

I can see that but you are highlighting the wrong part:

"The items have been shipped on 01/09/2012 andis expected to come to youat: 01/17/2012"
Reply With Quote
  #49  
Old 19.01.2012, 10:44
herc82's Avatar
Forum Veteran
 
Join Date: Mar 2007
Location: Zurich
Posts: 1,624
Groaned at 10 Times in 9 Posts
Thanked 975 Times in 605 Posts
herc82 has a reputation beyond reputeherc82 has a reputation beyond reputeherc82 has a reputation beyond reputeherc82 has a reputation beyond repute
Re: Who buys from reifendirekt?

Quote:
View Post
I can see that but you are highlighting the wrong part:

"The items have been shipped on 01/09/2012 andis expected to come to youat: 01/17/2012"
Nope, not at all, but thanks anyway.
Reply With Quote
  #50  
Old 22.03.2012, 10:53
Sbrinz's Avatar
RIP
 
Join Date: Oct 2011
Location: Murten - Morat
Posts: 11,866
Groaned at 563 Times in 354 Posts
Thanked 11,548 Times in 5,941 Posts
Sbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond repute
Re: Who buys from reifendirekt?

We have a small car, tyre size 165/65 R14T on normal steel rims

I have ordered 4 Continental summer tyres from Reifen Direkt, fantastic offer,

Reifen Direkt per tyre Fr 62,-- local fitting & disposal Fr 20,--

local Migros, same tyre Fr 91,-- Migros fitting & disposal Fr 30,--

so I have made some heavy savings, Thank You EF for the recommendation!
Reply With Quote
This user would like to thank Sbrinz for this useful post:
  #51  
Old 22.03.2012, 12:06
Pilot's Avatar
Newbie
 
Join Date: Feb 2012
Location: Lausanne
Posts: 7
Groaned at 0 Times in 0 Posts
Thanked 3 Times in 1 Post
Pilot has no particular reputation at present
Re: Who buys from reifendirekt?

I have used them in Greece, on their respective online site, repeatedly and for expensive tire sizes. Never had problems using a credit card and delivery has been speedy. I even got a call from Germany once (by a lady who spoke Greek!) to ask if everything was delivered ok.

As mentioned already, it is a welcome bonus that their tires are fresh - e.g., three months old. (Tech note: A tire deteriorates with time, even if it is just sitting at the shop, unused. Of course, this is not to suggest that a year-old tire would be dangerous.)

I can't say if their Swiss sites (reifendirect.ch and 123pneus.ch) offer comparable service but it should be a safe bet since the same (German) company, Delticom, is behind all their online stores.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Business that buys used laptops? 2swissfrank Other/general 0 01.03.2011 18:30
VAT when a Swiss GmbH buys something from a UK based company My2pups Business & entrepreneur 23 12.12.2010 18:31
Winter tyres - reifendirekt Jules75 Transportation/driving 1 24.10.2009 11:50
Sunrise Buys Tele2 esto TV/internet/telephone 1 08.10.2008 10:38


All times are GMT +2. The time now is 12:30.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0