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Old 30.10.2011, 02:15
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I have an "Abonement" for one year, but I have to change my location.

Hi,

I have to change the adress in a couple of months but I have a new "abonement" until next Juni. My question is:

could they update my abonement for the zones I will have to use or do I have to make a new one and lose the current?

Thanks
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Old 30.10.2011, 05:36
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Re: I have an "Abonement" for one year, but I have to change my location.

Go to SBB and explain the change.
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Old 30.10.2011, 07:55
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Re: I have an "Abonement" for one year, but I have to change my location.

We've had no trouble 'upgrading' our passes when we moved house - we needed to convert the zone 10 to one with three zones...
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Old 30.10.2011, 09:28
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Re: I have an "Abonement" for one year, but I have to change my location.

It is no problem usually. They usually change it out for a small
administration fee.

When I left Switzerland a few years ago, I received a refund
of over 1000CHF in cash for turning in my General Abonnement.
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Old 30.10.2011, 09:32
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Re: I have an "Abonement" for one year, but I have to change my location.

I do not think it is about a GA ( which does not matter if the holder has changed address within CH ). Rather, it might be a ZVV or SBB year long pass through certain zones like from home to work / uni, and changing of an address to another zone might require a change in the pass.
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Old 30.10.2011, 09:41
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Re: I have an "Abonement" for one year, but I have to change my location.

Quote:
View Post
We've had no trouble 'upgrading' our passes when we moved house - we needed to convert the zone 10 to one with three zones...
Quote:
View Post
I do not think it is about a GA ( which does not matter if the holder has changed address within CH ). Rather, it might be a ZVV or SBB year long pass through certain zones like from home to work / uni, and changing of an address to another zone might require a change in the pass.
I think Swisspea refer to ZVV, so I think both situation are covered.
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Old 30.10.2011, 09:51
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Re: I have an "Abonement" for one year, but I have to change my location.

Quote:
View Post
I do not think it is about a GA ( which does not matter if the holder has changed address within CH ). Rather, it might be a ZVV or SBB year long pass through certain zones like from home to work / uni, and changing of an address to another zone might require a change in the pass.
Either way, they have been quite flexible when I wanted to change
my pass without asking. The only catch is the administrative fee.
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Old 30.10.2011, 18:36
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Re: I have an "Abonement" for one year, but I have to change my location.

I didn't know there are so flexible...

I will try to explain my situation tomorrow.

Thanks
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