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Old 30.08.2013, 15:31
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2nd hand car, Cooling-off period

I have bought a car for 9000CHF from a local 2nd hand car-yard. Yesterday, I paid for it and collected it in good faith that all was good.
Dealer said he had just taken it through Controlle Technique but the tail-lights don't work on the passenger side, the car was filthy and the brakes pads are close to bare metal.
I am happy to work with the dealer to get it sort but all of a sudden he won't respond to my emails etc.
Can anybody tell me if there is a "cooling off period" for 2nd hand cars in Switzerland. Have searched the forums and web but no hits.
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Old 30.08.2013, 15:35
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Re: 2nd hand car, Cooling-off period

And you didn't check these things when handing the money over?
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Old 30.08.2013, 15:42
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Re: 2nd hand car, Cooling-off period

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I have bought a car for 9000CHF from a local 2nd hand car-yard. Yesterday, I paid for it and collected it in good faith that all was good.
Dealer said he had just taken it through Controlle Technique but the tail-lights don't work on the passenger side, the car was filthy and the brakes pads are close to bare metal.
I am happy to work with the dealer to get it sort but all of a sudden he won't respond to my emails etc.
Can anybody tell me if there is a "cooling off period" for 2nd hand cars in Switzerland. Have searched the forums and web but no hits.
No cooling off period, this is not a nanny state, you have to look after yourself.
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Old 30.08.2013, 15:42
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Re: 2nd hand car, Cooling-off period

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And you didn't check these things when handing the money over?
There is always a smart Alec tool isn't there. The tail-lights were working upon collection, but that is not the point.
I am asking if there is a cooling off period. If you don't know then why bother with the smart arse comments?
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Old 30.08.2013, 15:46
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Re: 2nd hand car, Cooling-off period

Drive the car back to the dealer and explain the points raised. A face to face will be far more effective than an email.
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Old 30.08.2013, 15:53
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Re: 2nd hand car, Cooling-off period

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There is always a smart Alec tool isn't there. The tail-lights were working upon collection, but that is not the point.
I am asking if there is a cooling off period. If you don't know then why bother with the smart arse comments?
Hmmmm let me think now - is it you or I that bought a car and didn't check these things??

Assuming you bought the car at the dealership - then No, you don't have a cooling off period. Strangely, the fact you went there to look at the car, agree to buy it, then go back and buy it indicates you took due care in buying the car.

The fact you then collected the car and didn't notice it was dirty - nor did you check the papers to see that the ownership had been transferred AND check the date of the MFK - shows you didn't pay due care.

As car with almost blank metal brakes would not have passed the MFK.

The final bit is what does your receipt say? If it says AB PLATZ it was sold "as is" and you have bugger all recourse. If not you will have 3 month guarantee that the car is fit for purpose.

That is the thing with being a "Smart Alec" - I am quite smart.
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Old 30.08.2013, 15:55
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Re: 2nd hand car, Cooling-off period

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There is always a smart Alec tool isn't there. The tail-lights were working upon collection, but that is not the point.
I am asking if there is a cooling off period. If you don't know then why bother with the smart arse comments?
Well then why oversharing information that are misleading the readers (and potential helper)??

Why did you over share if you were asking if there is a cooling off period??
Maybe you also want to let us know that you farted in that car and it now smells bad?



You want to know if there is a cooling off period, then ask if there is a cooling off period. Keep the rest personal!

Or assume the consequences.

PS: I think his comment was very well appropriate based on your initial post.

PS2: then if the damage occurred after the transaction, you are screwed. Unless there is some kind of warranty.

PS3: If true, you're pretty unlucky to have the light breaking just after the transaction...
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Old 30.08.2013, 16:00
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Re: 2nd hand car, Cooling-off period

What is the make of the Car?
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Old 30.08.2013, 16:03
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Re: 2nd hand car, Cooling-off period

The cooling off period is from the time you draw the money out until you hand it over.

You need to go to the dealer and ask about the faults you've found. AFAIK, however, there is no Swiss equivalent of the Sales of Goods Act 1979 from the UK.

As dodgyken states, there either is or isn't a guarantee. This will drive whether you have recourse with the dealer.

And really you cannot complain about a car being filthy several days later - that's something to mention when you have your 9k in your hand.

For anyone looking at buying a used car and want peace of mind, TCS will check it for you for a price.
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Old 30.08.2013, 16:29
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Re: 2nd hand car, Cooling-off period

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Drive the car back to the dealer and explain the points raised. A face to face will be far more effective than an email.
This is good advice. I can't even get dealers to reply when I want to buy a new car.

As the OP bought from a dealer, there is presumably some sort of warrantee??
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Old 30.08.2013, 16:39
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Re: 2nd hand car, Cooling-off period

wear and tear items are not covered by a warrantee, eg brake pads, light bulbs, clutch, tyres etc etc

and a dealer not cleaning the car has done you a favour, the shite job they do and then cover it in instant shine crap as well, no thanks
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Old 30.08.2013, 17:26
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Re: 2nd hand car, Cooling-off period

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This is good advice. I can't even get dealers to reply when I want to buy a new car.

As the OP bought from a dealer, there is presumably some sort of warrantee??
Agreed.

I've found the ones that are a bit eager in their replies are the ones who you probably shouldn't go to.
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Old 30.08.2013, 20:42
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Re: 2nd hand car, Cooling-off period

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There is always a smart Alec tool isn't there. The tail-lights were working upon collection, but that is not the point.
I am asking if there is a cooling off period. If you don't know then why bother with the smart arse comments?
Maybe because we find it hard to imagine ourselves buying a 'filthy car' as you described it...
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Old 30.08.2013, 21:45
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Re: 2nd hand car, Cooling-off period

When I bought my car I had to tell them not to clean it. It was perfectly clean. And they wanted 500 chf to put it in delivery condition (this is not including plates and controle...) after I bought it with no warranty they still replaced the hood shocks as he as holding on to the hood when opening it so I did not notice they were out of whatever is inside the little shock and the 100k service was not done (bought with 98,000 k on the clock) Never got a response from email so I went down there. they replaced the shocks and did the service on the spot.

So yes go down and have it replaced. Btw the bulb for your light only costs a few chf and can be bought everywhere....a carwash costs 5chf (self) so up to you if you want to deal with the hassle.
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