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Old 17.12.2013, 20:55
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Can still use Halb-tax option if lost card?

So I posted earlier that my wallet was stolen in Italy. It contained my Halb-tax card but fortunately, the train I booked going home was a super saver ticket that didn't require the card.

However, we are fed up of Italy and want to return to Switzerland earlier. If we go to get tickets at the Italian train counter, can I still request the Halb-tax option?

I'm asking for two reasons:
1. Can the Italians even apply a Swiss discount for the Swiss portion of the journey?
2. I still have my passport (thank heavens!). Can I just show them that and explain the situation? Can they look me up in the system?
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Old 17.12.2013, 21:12
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Re: Can still use Halb-tax option if lost card?

not sure about Italy, but I've done that from France, and they couldnt apply the swiss halbtax fare. i went through SBB.ch and booked my ticket there, with the swiss portion half price.
Now it says you must have your card with you at all times. if you don't then you will have to show it once you return to a swiss train station within 10 days. If you cannot find it (if stolen) then they can print out a free temporary one valid for a week i think and you have to reorder a new card (i think 40frs...?)
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Old 17.12.2013, 21:50
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Re: Can still use Halb-tax option if lost card?

I think ... you can by the ticket as normal (i.e. select the Halbtax discount) and when you get your ticket inspected, say it was stolen. Show them the police report.

They can either be nice or they can fine you, in which case you take the fine (don't pay it!) to your local station and explain it all there.

They'll reduce the fine to their admin charge (I believe 5Fr) and re-issue your Halbtax card.

Note that you should probably buy an Italian ticket to the border and then an SBB ticket from there, or do it all online on the SBB app.
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Old 17.12.2013, 21:56
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Re: Can still use Halb-tax option if lost card?

there you go
http://www.sbb.ch/en/travelcards-and.../services.html
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Old 17.12.2013, 21:57
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Re: Can still use Halb-tax option if lost card?

Once I forgot half tax at home. I asked at hauptbahnhof and they issued me a temporary half tax card for CHF 5. I am not sure but I guess it was valid for 2 weeks. But as you are in Italy then it will not work. You will need to reach border first. For more details you can read this page: http://www.sbb.ch/en/travelcards-and.../services.html
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Old 17.12.2013, 22:51
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Re: Can still use Halb-tax option if lost card?

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I think ... you can by the ticket as normal (i.e. select the Halbtax discount) and when you get your ticket inspected, say it was stolen. Show them the police report.

They can either be nice or they can fine you, in which case you take the fine (don't pay it!) to your local station and explain it all there.

They'll reduce the fine to their admin charge (I believe 5Fr) and re-issue your Halbtax card.

Note that you should probably buy an Italian ticket to the border and then an SBB ticket from there, or do it all online on the SBB app.
Happened to me recently, having forgotten my halbtax card, but they just checked online and charged me the additional 5fr for not having it.

It was an e-ticket on my phone, so I guess my name and details were all on it and perhaps that made it simple for them.
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Old 23.03.2014, 22:19
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Re: Can still use Halb-tax option if lost card?

Do you still have the invoice-looking paper they give you when you buy your Halbtax card? They might issue you a new card based on this - and probably charge some small amount.
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Old 23.03.2014, 23:37
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Re: Can still use Halb-tax option if lost card?

I think that of you go to any sbb office they can look you up on the system and issue you new one on the spot. I know when we go to our local ticket office to renew ours, they were able to print off a paper one with the exact same info and reference number, and the photo one is posted out a few days later.

Obviously, you won't be able to sort it from the Italian side. I know for a fact that their ticketing systems are poorly integrated, having just had that explained to me by the ticket staff at Zurich....
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