So back at the end of June I bought (another) car - without an MFK. Well, technically the MFK was from Jan 2014, and the car is from 2008, so it has an MFK just not a fresh one.
The only reason this happened is the dealer discovered the rear brakes needed doing and didn't then have time to do the test. The dealer is happy to cover all the costs and so this morning I emailed him the ausweiss and he populated the "online form" - I kind of feel bad that I didn't do it, but then I spent 4 hours cleaning 2 of the winter wheels and I suspect, despite asking, they won't get the other 2 perfectly clean either!
Back to the plot, he submitted the request around 0745 - I received a time and date around 0755 (for next week). I emailed
the STVA back asking for early time but I was easy about te date. By 0815 I had an earlier time and the appointment booked for later next week.
There was no special premium rate helpline - just a guy at Albisgutli checking a group mailbox, reading requests and actioning them promptly! What sort of madness is that?