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Old 15.03.2016, 15:03
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Letter from ecollect.ch

Hi all,

I have recently received a letter from company called eCollect. They are demanding a payment for some parking fine that was made in some other country outside EU and Switzerland back in 2014. I cannot recall ever receiving parking fine over there.

Apparently they either bought the loan or acting on behalf of European Parking Collection, which is one of those, and eCollect.ch is registered in Zug.

I have no idea on how they got onto my details and how they can request a payment?

Is this legal in Switzerland and shall I report this to local Gemeinde and Police?

Many Thanks
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Old 15.03.2016, 15:19
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Re: Letter from ecollect.ch

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company called eCollect.
Honestly? I think you should support their innovative business model - they are a startup technology company with venture capital, FinTech sector, want to expand across Europe. What's there not to like?

Regarding their demands? It's just looks like factoring or plain debt collection. Pretty legal everywhere on this planet.

Has the parking fine any merit? That's your problem and that's what you need to challenge.
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Old 15.03.2016, 15:22
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Re: Letter from ecollect.ch

Exactly the point, how do you prove something that you have not done ?

On the other note, they say that they have the proof, but not sent any.
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Old 15.03.2016, 15:34
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Re: Letter from ecollect.ch

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Exactly the point, how do you prove something that you have not done ?

On the other note, they say that they have the proof, but not sent any.
Well, tell them: Show me the proof or I won't pay. If you don't pay will they first send some reminder and then cannot sue you like in other countries, but start a very regulated process at the city hall called Betreibung. Latest at that stage will they have to prove you as well as the city official that you indeed owe them money... I bet they don't have proper proof and the more "unusual" the country is, the less likely will the city hall accept some claim without clear facts to back them up.
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Old 15.03.2016, 15:55
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Re: Letter from ecollect.ch

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Exactly the point, how do you prove something that you have not done ?
That's what you think - no disrepect etc.

Case in point: If you actually _were_ in that location at the specified date / time, what do you think is the likelihood that they invent something out of the blue?

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On the other note, they say that they have the proof, but not sent any.
Kindly reply the cheapest way possible (email, B post, whatever) and ask for the documentation.

Their next steps will be
- continue to issue demands and "Mahnung" and slap fees on top
- they will threaten Betreibung (which you will immediately reject as invalid - this is critical so that it does not show up the Betreibungsregisterauszug!)

Then every party will review whether to continue playing the game or not. You have not supplied enough information on amounts to make a guess on how worthwhile pursuing that thing could be for them. Note: It's not the principal which generates the income for them, it is the collection fees.
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Old 15.03.2016, 17:50
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Re: Letter from ecollect.ch

I know in the UK (and maybe EU) you would say you have no knowledge of the debt and ask for their evidence. That in itself should be enough to pause any debt collection against you. If they continue to ask for money then they're breaking the law. Even if they do have evidence very often parking fines are 'dodgy' as there might not have been adequate signage etc. In the UK the debt companies are not allowed to pursue a debt unless they have solid grounds that the debt is real and know for sure your'e the one who owes it. That doesn't stop them trying of course.

I once got a fine directly from my local police for parking and causing an obstruction. I asked for their evidence as I had no idea what they were talking about as I have never parked in that street. They replied "Sorry there was a technical error and the fine has been removed". I think the technical error was they typed in the wrong street name
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Old 15.03.2016, 17:51
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Re: Letter from ecollect.ch

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I know in the UK (and maybe EU) you would say you have no knowledge of the debt and ask for their evidence. That in itself should be enough to pause any debt collection against you. If they continue to ask for money then they're breaking the law. Even if they do have evidence very often parking fines are 'dodgy' as there might not have been adequate signage etc. In the UK the debt companies are not allowed to pursue a debt unless they have solid grounds that the debt is real and know for sure your'e the one who owes it. That doesn't stop them trying of course.

I once got a fine directly from my local police for parking and causing an obstruction. I asked for their evidence as I had no idea what they were talking about as I have never parked in that street. They replied "Sorry there was a technical error and the fine has been removed". I think the technical error was they typed in the wrong street name

But "TIS" and things are surely different
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Old 15.03.2016, 17:53
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Re: Letter from ecollect.ch

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I once got a fine directly from my local police for parking and causing an obstruction. I asked for their evidence as I had no idea what they were talking about as I have never parked in that street. They replied "Sorry there was a technical error and the fine has been removed". I think the technical error was they typed in the wrong street name
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Old 01.04.2016, 08:21
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Re: Letter from ecollect.ch

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Honestly? I think you should support their innovative business model - they are a startup technology company with venture capital, FinTech sector, want to expand across Europe. What's there not to like?

Regarding their demands? It's just looks like factoring or plain debt collection. Pretty legal everywhere on this planet.

Has the parking fine any merit? That's your problem and that's what you need to challenge.
Hopefully you know the difference between a debt collection agency and a bailiff.
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Old 01.04.2016, 19:14
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Re: Letter from ecollect.ch

You need to make a distinction between fines (or whatever newfangled words they have for these) issued by the police, local authorities or anything official, and those issued by private companies. The latter are civil matters and are much more difficult to enforce. Hence the strong-arm methods used by the debt-collectors trying to do so. Interestingly in Switzerland you are only obliged to pay the amount on the original bill and none of the fees of the debt collection agency.
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Old 01.04.2016, 19:55
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Re: Letter from ecollect.ch

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Interestingly in Switzerland you are only obliged to pay the amount on the original bill and none of the fees of the debt collection agency.
That's interesting. Could you please provide a link setting this out? That would help me help someone else, right away. Thanks.
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Old 03.04.2016, 21:08
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Re: Letter from ecollect.ch

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That's interesting. Could you please provide a link setting this out? That would help me help someone else, right away. Thanks.
Just for the record - it is totally legal to charge you a reasonable percentage of interest on money owed. But we are talking about a few percent per year... that's called Verzugszins.

Any additional charges for the effort to make you pay are illegal. Any company can send you three reminders and then make an official and very cost efficient Betreibung. If they decide to use an Inkasso company is it their job to pay them. Here is the source with a template letter to tell them to go f($& themselves...

http://www.konsumentenschutz.ch/them...jUaxoCwEbw_wcB
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Old 03.04.2016, 21:48
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Re: Letter from ecollect.ch

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Interestingly in Switzerland you are only obliged to pay the amount on the original bill and none of the fees of the debt collection agency.

Also the case in the UK, unless you have agreed to such costs in any contract.
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Old 31.03.2016, 15:58
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Re: Letter from ecollect.ch

Hi babaroga,

My Name is Hanna Keller and I’m working for the Swiss debt collection agency eCollect AG. Indeed, we are acting on behalf of Euro Parking Collection Pic - the holder of the asserted receivable. Our claim is absolutely justified and based upon proven legal facts. Please contact me in this regard at kontakt@ecollect.ch by giving the reference number of the discussed case and I’ll provide you thereupon with the necessary proofs.

I hereby assure the forum members that Euro Parking Collection Pic has all documents, photo evidences inclusive proving the data relevant to the concrete case such as contravention location, contravention date and time, license plate etc.




Kind regards,

Hanna Keller
Collection Agent
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Old 31.03.2016, 16:04
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Re: Letter from ecollect.ch

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Hi babaroga,

My Name is Hanna Keller and I’m working for the Swiss debt collection agency eCollect AG. Indeed, we are acting on behalf of Euro Parking Collection Pic - the holder of the asserted receivable. Our claim is absolutely justified and based upon proven legal facts. Please contact me in this regard at kontakt@ecollect.ch by giving the reference number of the discussed case and I’ll provide you thereupon with the necessary proofs.

I hereby assure the forum members that Euro Parking Collection Pic has all documents, photo evidences inclusive proving the data relevant to the concrete case such as contravention location, contravention date and time, license plate etc.




Kind regards,

Hanna Keller
Collection Agent
Big sister is watching...
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Old 31.03.2016, 16:05
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Re: Letter from ecollect.ch

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Hi babaroga,

My Name is Hanna Keller and I’m working for the Swiss debt collection agency eCollect AG. Indeed, we are acting on behalf of Euro Parking Collection Pic - the holder of the asserted receivable. Our claim is absolutely justified and based upon proven legal facts. Please contact me in this regard at kontakt@ecollect.ch by giving the reference number of the discussed case and I’ll provide you thereupon with the necessary proofs.

I hereby assure the forum members that Euro Parking Collection Pic has all documents, photo evidences inclusive proving the data relevant to the concrete case such as contravention location, contravention date and time, license plate etc.




Kind regards,

Hanna Keller
Collection Agent

Is this a wind up? Such public correspondence about a debt matter would likely be considered harrassment in the UK, but this is not UK and not even EU but CH where dodgey business practices seem to be the norm.

Last edited by Landers; 31.03.2016 at 16:06. Reason: add in CH
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Old 31.03.2016, 16:06
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Re: Letter from ecollect.ch

oh boy!


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Old 31.03.2016, 16:19
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Re: Letter from ecollect.ch

yes to the popcorn, and have a read of this (looks unenforceable)
http://www.telegraph.co.uk/motoring/...e-Fine....html
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Old 31.03.2016, 16:24
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Re: Letter from ecollect.ch

Oh well, she´s gone now ;-)
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Old 31.03.2016, 16:07
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Re: Letter from ecollect.ch

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Hi babaroga,

My Name is Hanna Keller and I’m working for the Swiss debt collection agency eCollect AG. Indeed, we are acting on behalf of Euro Parking Collection Pic - the holder of the asserted receivable. Our claim is absolutely justified and based upon proven legal facts. Please contact me in this regard at kontakt@ecollect.ch by giving the reference number of the discussed case and I’ll provide you thereupon with the necessary proofs.

I hereby assure the forum members that Euro Parking Collection Pic has all documents, photo evidences inclusive proving the data relevant to the concrete case such as contravention location, contravention date and time, license plate etc.




Kind regards,

Hanna Keller
Collection Agent

Then why wasn´t that Information provided in the first place? When I received a ticket for speeding from a town in Germany they also provided a "nice" picture. Just sending an invoice doesn´t cut it
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