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Old 07.03.2019, 08:02
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Re: Anyone tried the new SBB app?

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Thinking it through, it makes perfect sense for the SBB from time to time to restrict the option to spontaneously upgrade to first class travel on certain routes, or at certain times etc.
Otherwise the nimble fingered amongst us would simply not buy a first class season ticket and normally travel second class. However, if the going gets rough, for example no seats left in the second class compartment, hundreds of school children with skis crashing about etc. etc. they'd simply conjure up a smartphone and buy their way out of this temporary but uncomfortable situation, and thereby potentially causing "genuine" first class travelers a problem by cluttering up "their" carriages and taking "their" seats.
That is exactly what I use it for! That’s surely a legitimate use and 1st class on that route at the times I travel isn’t normally that busy.

I just looked at the route again when the occupancy is forecast to be 1/3 in both classes and the option still isn’t there. Also it doesn’t make sense if you look at DB’s post that you can upgrade for Zurich to beyond Pfäffikon on the same train.
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  #122  
Old 08.03.2019, 08:18
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Re: Anyone tried the new SBB app?

So the not so detailed answer from SBB.

“Thank you for your query.

We are aware of this error and are endeavouring to find a solution. This will be integrated in a new version at a later date”

A timeline would have been helpful.

I think DB is right - it relates to ZVV somehow. I’ve just tested it and I can buy an upgrade to Altendorf, which is the first stop outside of the ZVV zones. I guess it can be used as an expensive workaround for now (CHF 7.70 vs CHF 4.90). Not the end of the world for a couple of times a month.
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  #123  
Old 10.03.2019, 00:16
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Re: Anyone tried the new SBB app?

Try downloading the 'SBB Preview' app. to see if the fix has already been made there.
It is a test version of the 'SBB Mobile' app. where new features etc. are trialled.
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  #124  
Old 15.03.2019, 17:42
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Re: Anyone tried the new SBB app?

Happy to report it’s working again. I don’t think there was an app upgrade. Good job as the train is quite busy this evening!
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