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  #21  
Old 19.07.2017, 21:14
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Re: easyjet Geneva -> UK, is 1h enough?

I've just checked, easyjet tells me that the gate closes 30 min before departure. If I'm right that means I should be at the second control before 6:30 - I hope I'll make it
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  #22  
Old 19.07.2017, 21:22
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Re: easyjet Geneva -> UK, is 1h enough?

Rubbish. Easyjet doesn't close the gate, it's actually a big open area. As long as you are there before they finish boarding you will be OK. Not certain about the first flight of the day but they normally start to board about 20 minutes before departure time. That process takes at least 15 minutes.

But don't dawdle. When they decide boarding is complete, that's it.
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  #23  
Old 19.07.2017, 21:31
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Re: easyjet Geneva -> UK, is 1h enough?

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Rubbish. Easyjet doesn't close the gate, it's actually a big open area. As long as you are there before they finish boarding you will be OK. Not certain about the first flight of the day but they normally start to board about 20 minutes before departure time. That process takes at least 15 minutes.

But don't dawdle. When they decide boarding is complete, that's it.
True.

But on the other hand easyjet does a lot of scaremongering to make sure people are at the gate on time. They often announce the gate is closing long before they even start boarding.

The dangerous thing is if you start to assume they're scaremongering, it could be that one day they aren't.
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  #24  
Old 19.07.2017, 21:31
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Re: easyjet Geneva -> UK, is 1h enough?

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They have an app for phones as well, so you can access info efore you arrive at the airport.
Many thanks! Actually the web gva.ch does not tell the gates but the app does.
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Old 19.07.2017, 21:40
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Re: easyjet Geneva -> UK, is 1h enough?

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Many thanks! Actually the web gva.ch does not tell the gates but the app does.
Just be aware that gate numbers do change so check that when you are at the airport
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  #26  
Old 19.07.2017, 21:52
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Re: easyjet Geneva -> UK, is 1h enough?

The app is quite good. If you allow notifications, and are tracking a flight, it will push the changes to you.
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  #27  
Old 19.07.2017, 22:55
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Re: easyjet Geneva -> UK, is 1h enough?

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True.

But on the other hand easyjet does a lot of scaremongering to make sure people are at the gate on time. They often announce the gate is closing long before they even start boarding.

The dangerous thing is if you start to assume they're scaremongering, it could be that one day they aren't.
It's not just EasyJet doing that.. Swiss for example will have you waiting for a long while at the gate if you believe the "Go to Gate" announcements.

That's one thing I love about some airports - with Singapore being the best example - who give exact gate closing times. Gates close there 10min before departure, not a single minute earlier. Thus, if your departure is 7am, you can hit the gate at 6.49am and be sure to fly.
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  #28  
Old 20.07.2017, 09:26
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Re: easyjet Geneva -> UK, is 1h enough?

Hi, it's @Leszek, I couldn't get into my account from my mobile

my stats:
- train to security queue 6 min
- security 15 min
- and my flight is delayed to 11:40

Interesting side of the story is that I'm entitled for EC 261 compensation
https://en.m.wikipedia.org/wiki/Flig...ation_261/2004

4:40 delay

Any advice how to claim it. I think I'll go to the information desk.
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  #29  
Old 20.07.2017, 09:30
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Re: easyjet Geneva -> UK, is 1h enough?

Use the easyJet app. It's there somewhere, you've got 4 hours or so to kill ...

How does your fare compare to the €250 'compensation'?
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  #30  
Old 20.07.2017, 09:34
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Re: easyjet Geneva -> UK, is 1h enough?

It's under Help and Assistance on the app, but you have to look closely for it. There is a form to fill out, and you need your IBAN number as well as flight setails.
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  #31  
Old 20.07.2017, 09:47
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Re: easyjet Geneva -> UK, is 1h enough?

From the easyjet app

Why is your flight delayed:
We're sorry that your flight is delayed. Your plane is delayed due to a a technical issue within our fleet resulting in a change to the flying program. As a result it will be late to arrive for your flight. We're working to minimise this delay where possible.

Our ground crew will be arranging refreshment vouchers, and if there is anything we can do to make your wait in the airport a little more comfortable please let our staff know and they will do their best to accommodate you. We thank you for your patience.
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  #32  
Old 20.07.2017, 09:54
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Re: easyjet Geneva -> UK, is 1h enough?

Ah, yes exactly, it points to the page https://www.easyjet.com/en/claim/eu261

I guess I can make the claim when I'm back. Quick googling tels me that I have 6 years to do so in EU.

Have a nice day!
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  #33  
Old 02.08.2017, 17:46
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Re: easyjet Geneva -> UK, is 1h enough?

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How does your fare compare to the €250 'compensation'?
Just received confirmation that my claim was approved, €250
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  #34  
Old 02.08.2017, 18:41
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Re: easyjet Geneva -> UK, is 1h enough?

Always file the claim yourself. Because I use 'app in the air' one of their brokers contacted me by email after a delayed flight excitedly telling me they could claim €160 on my behalf.....for a claim worth €250.
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