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02.04.2020, 17:27
| | Forum Legend | | Join Date: Oct 2014 Location: Nyon
Posts: 4,901
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| | | Re: easyjet cancelled flight & refuse to compensate
Actually much better than doing nothing. I betcha there would a few pilots, dispatchers, mechanics, fuelers etc that would be happy to do anything to help the company.
If it was me I would certainly do it. In fact I have done it on a few occasions.
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04.04.2020, 18:22
| | Forum Veteran | | Join Date: Jun 2014 Location: Basel
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| | | Re: easyjet cancelled flight & refuse to compensate
Just received a decent email from "Johan, CEO easyJet".
Even though automated, they claim that "Our customer service team will be in touch to let you know how to switch to a new flight, get a voucher or be reimbursed."
So as said, patience and all is well.
| | This user would like to thank gipfelisturmer for this useful post: | |
04.04.2020, 18:29
|  | Moderately Dutch | | Join Date: May 2011 Location: Zurich
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Groaned at 366 Times in 307 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
Got the same one, my flight is in May...... why the panic Easyjet?
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04.04.2020, 18:35
| | Forum Legend | | Join Date: Oct 2014 Location: Nyon
Posts: 4,901
Groaned at 247 Times in 181 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
Got the same message. I am hoping that, for whatever reason, they have changed their minds and will be offering refunds. Or at least an incentive to take their vouchers.
Well done squeezy.
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04.04.2020, 18:44
|  | Forum Legend | | Join Date: Jan 2009 Location: Geneva
Posts: 3,864
Groaned at 67 Times in 48 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
I got the same message but i dont have any flights planned
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23.04.2020, 20:01
|  | Forum Veteran | | Join Date: Sep 2019 Location: Hopefully soon to be Aargau
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| | | Re: easyjet cancelled flight & refuse to compensate
I just read that a way to see if your flight has been cancelled is to check if you can still book a seat for it or not. Apparently flights that are definitely cancelled are not available for booking. Just done a quick check and this seems to work for flights due to fly up to a month from now (it's very unlikely any easyjet flights will be flying in the month of May in any case).
Perhaps use this tip if you're wondering about your flight rather than waiting for the official cancellation which they're only sending out 7 days before you are due to fly.
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11.05.2020, 09:44
| | Forum Veteran | | Join Date: Jun 2014 Location: Basel
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| | | Re: easyjet cancelled flight & refuse to compensate
To let others know - I just received the refund for my flight back around Easter.
So all in due course, I suppose, just keep your patience.  | | This user would like to thank gipfelisturmer for this useful post: | |
11.05.2020, 11:17
|  | Forum Legend | | Join Date: May 2013 Location: Up above Nyon
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| | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | |  | | | To let others know - I just received the refund for my flight back around Easter.
So all in due course, I suppose, just keep your patience. | | | | | Did they email to tell you or the money just appeared back on the card?
My three flights were all around easter time too..
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19.05.2020, 14:36
| | Moderately Dutch | | Join Date: May 2011 Location: Zurich
Posts: 11,077
Groaned at 366 Times in 307 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
Not related to the original topic but still: https://www.focus.de/digital/billig-..._12009072.html
Their client database has been hacked apparently.
| | This user would like to thank roegner for this useful post: | |
19.05.2020, 14:47
| | Forum Veteran | | Join Date: Jun 2014 Location: Basel
Posts: 714
Groaned at 8 Times in 7 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | | | | | Did they email to tell you or the money just appeared back on the card?
My three flights were all around easter time too.. | | | | | They emailed me a couple of times, first how to kickoff the process, then when they finalized processing the case.
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19.05.2020, 15:06
|  | Forum Legend | | Join Date: Nov 2015 Location: Küsnacht, Switzerland
Posts: 4,020
Groaned at 116 Times in 103 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | | | | | Not related to the original topic but still:
Their client database has been hacked apparently. | | | | | Yup. Martin Lewis advising users change their password asap.  https://twitter.com/MartinSLewis/sta...27672742006786 | | The following 2 users would like to thank Blueangel for this useful post: | |
19.05.2020, 20:29
|  | Forum Legend | | Join Date: Oct 2008 Location: Baselland
Posts: 13,263
Groaned at 216 Times in 191 Posts
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| | | Re: easyjet cancelled flight & refuse to compensate
You can change your email address as well, if you have more than one.
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