 | | | 
02.04.2020, 17:27
| | Forum Legend | | Join Date: Oct 2014 Location: Nyon
Posts: 6,796
Groaned at 398 Times in 294 Posts
Thanked 9,366 Times in 4,397 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
Actually much better than doing nothing. I betcha there would a few pilots, dispatchers, mechanics, fuelers etc that would be happy to do anything to help the company.
If it was me I would certainly do it. In fact I have done it on a few occasions.
|
04.04.2020, 18:22
| | Forum Veteran | | Join Date: Jun 2014 Location: Zürich
Posts: 754
Groaned at 9 Times in 8 Posts
Thanked 602 Times in 320 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
Just received a decent email from "Johan, CEO easyJet".
Even though automated, they claim that "Our customer service team will be in touch to let you know how to switch to a new flight, get a voucher or be reimbursed."
So as said, patience and all is well.
| | This user would like to thank gipfelisturmer for this useful post: | |
04.04.2020, 18:29
|  | Moderately Dutch | | Join Date: May 2011 Location: Zurich
Posts: 11,826
Groaned at 387 Times in 325 Posts
Thanked 15,478 Times in 7,138 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
Got the same one, my flight is in May...... why the panic Easyjet?
|
04.04.2020, 18:35
| | Forum Legend | | Join Date: Oct 2014 Location: Nyon
Posts: 6,796
Groaned at 398 Times in 294 Posts
Thanked 9,366 Times in 4,397 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
Got the same message. I am hoping that, for whatever reason, they have changed their minds and will be offering refunds. Or at least an incentive to take their vouchers.
Well done squeezy.
|
04.04.2020, 18:44
|  | Forum Legend | | Join Date: Jan 2009 Location: Geneva
Posts: 3,913
Groaned at 67 Times in 48 Posts
Thanked 3,670 Times in 1,716 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
I got the same message but i dont have any flights planned
| | This user would like to thank gata for this useful post: | |
23.04.2020, 20:01
|  | Forum Veteran | | Join Date: Sep 2019 Location: Hopefully soon to be Aargau
Posts: 2,020
Groaned at 848 Times in 478 Posts
Thanked 4,809 Times in 2,109 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
I just read that a way to see if your flight has been cancelled is to check if you can still book a seat for it or not. Apparently flights that are definitely cancelled are not available for booking. Just done a quick check and this seems to work for flights due to fly up to a month from now (it's very unlikely any easyjet flights will be flying in the month of May in any case).
Perhaps use this tip if you're wondering about your flight rather than waiting for the official cancellation which they're only sending out 7 days before you are due to fly.
|
11.05.2020, 09:44
| | Forum Veteran | | Join Date: Jun 2014 Location: Zürich
Posts: 754
Groaned at 9 Times in 8 Posts
Thanked 602 Times in 320 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
To let others know - I just received the refund for my flight back around Easter.
So all in due course, I suppose, just keep your patience.  | | This user would like to thank gipfelisturmer for this useful post: | |
11.05.2020, 11:17
| | | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | |  | | | To let others know - I just received the refund for my flight back around Easter.
So all in due course, I suppose, just keep your patience. | | | | | Did they email to tell you or the money just appeared back on the card?
My three flights were all around easter time too..
|
19.05.2020, 14:36
| | Moderately Dutch | | Join Date: May 2011 Location: Zurich
Posts: 11,826
Groaned at 387 Times in 325 Posts
Thanked 15,478 Times in 7,138 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
Not related to the original topic but still: https://www.focus.de/digital/billig-..._12009072.html
Their client database has been hacked apparently.
| | This user would like to thank roegner for this useful post: | |
19.05.2020, 14:47
| | Forum Veteran | | Join Date: Jun 2014 Location: Zürich
Posts: 754
Groaned at 9 Times in 8 Posts
Thanked 602 Times in 320 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | | | | | Did they email to tell you or the money just appeared back on the card?
My three flights were all around easter time too.. | | | | | They emailed me a couple of times, first how to kickoff the process, then when they finalized processing the case.
|
19.05.2020, 15:06
|  | Forum Legend | | Join Date: Nov 2015 Location: Küsnacht, Switzerland
Posts: 4,275
Groaned at 131 Times in 115 Posts
Thanked 11,520 Times in 5,021 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
| Quote: | | | | | Not related to the original topic but still:
Their client database has been hacked apparently. | | | | | Yup. Martin Lewis advising users change their password asap.  https://twitter.com/MartinSLewis/sta...27672742006786 | | The following 2 users would like to thank Blueangel for this useful post: | |
19.05.2020, 20:29
|  | Modulo 2 | | Join Date: Oct 2008 Location: Baselland
Posts: 15,161
Groaned at 312 Times in 268 Posts
Thanked 23,448 Times in 9,541 Posts
| | | Re: easyjet cancelled flight & refuse to compensate
You can change your email address as well, if you have more than one.
| |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | | | Thread Tools | | | | Display Modes |  Linear Mode | 
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | | All times are GMT +2. The time now is 17:53. | |
