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  #41  
Old 15.03.2018, 16:52
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Re: Fairtiq - phone app for public transport tickets

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Does anyone else see the name of this app and read it as something rather smelly?
I read it as "fair ticket" ... so no
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  #42  
Old 15.03.2018, 17:03
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Re: Fairtiq - phone app for public transport tickets

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Does anyone else see the name of this app and read it as something rather smelly?
No
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  #43  
Old 15.03.2018, 17:29
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Re: Fairtiq - phone app for public transport tickets

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Does anyone else see the name of this app and read it as something rather smelly?
I read it as 'Fartiq' every time I see the title.
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  #44  
Old 16.03.2018, 09:39
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Re: Fairtiq - phone app for public transport tickets

Well I've been using it for a few days now and yesterday got checked by the TPG. I wondered what would happen, but the inspector just scanned the bar code, his device just bleeped as with all the other tickets and that was that.
I then had a quick look at the barcode and as far as I can judge, what you get is an "authorization to travel on the Swiss Abonnement Général travel network". It's not a ticket as such.
However, I agree with some of the posters, it's really not clear from Faretiq's website how legitimate the whole thing is. Personally I'm convinced it is, my credit card has been charged exactly the correct amounts and I've even saved money with Faretiq optimising the charged tickets compared with what I would have paid myself.
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  #45  
Old 16.03.2018, 11:19
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Re: Fairtiq - phone app for public transport tickets

So I used the app over the last couple of days, it's definitely takes some of the hassle out of the journey when you need to be flexible, if you know your travel plans ahead of time and they are not going to change then probably cheaper buying through SBB ahead of time to get saver ticket.

what is not clear is what you have to do when making a journey involving tram, train, and bus instructions would seem to imply that you should check out and in when changing from bus to train, couple of times I forgot to do this but it didn't seem to cause a problem, impression I got was that it might be more cost effective to not check out and in.

No issue with ticket checks, though they have to scan the halbtax separately, would be nice if they could add that it in, in theory possible I guess since the halbtax card is readable by the inspectors phones.

Only issue I had was the app threatening to end the journey if it lost the network connection, even though I was still on the train, this happened in the longer tunnels and some stations.

would be kind of nice if they indicated at the end of a day savings that you had made using the app, like if you had done a lot of short trips buying individual trips then they rounded this up into a day ticket showing you'd saved a couple of CHF here and there.
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  #46  
Old 16.03.2018, 13:35
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Re: Fairtiq - phone app for public transport tickets

Used it yesterday for the first time from Zurioberland to Stadt Zürich and back.

The journey was bus - train - bus and exactly the same journey back. The app pinged away at each stop and I ignored it. Ended app in Zurich and started anew for the return.

Out was CHF6.50 same as SBB back was CHF5.20!?! Receipt by email in the evening and my cc has not been debited yet.

I’ll be using it again...
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  #47  
Old 16.03.2018, 21:27
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Re: Fairtiq - phone app for public transport tickets

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Used it yesterday for the first time from Zurioberland to Stadt Zürich and back.

The journey was bus - train - bus and exactly the same journey back. The app pinged away at each stop and I ignored it. Ended app in Zurich and started anew for the return.

Out was CHF6.50 same as SBB back was CHF5.20!?! Receipt by email in the evening and my cc has not been debited yet.

I’ll be using it again...
This is possible due to the ticket optimization process. The tickets are usually charged at night.
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  #48  
Old 17.03.2018, 17:36
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Re: Fairtiq - phone app for public transport tickets

A round trip SBB 'City Ticket' (which includes connecting buses, etc) isn't double the one way. It is the RT rail price plus the cost of the connecting service.
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  #49  
Old 28.04.2018, 19:50
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Re: Fairtiq - phone app for public transport tickets

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Used it yesterday for the first time from Zurioberland to Stadt Zürich and back.

The journey was bus - train - bus and exactly the same journey back. The app pinged away at each stop and I ignored it. Ended app in Zurich and started anew for the return.

Out was CHF6.50 same as SBB back was CHF5.20!?! Receipt by email in the evening and my cc has not been debited yet.

I’ll be using it again...
Normal daytickets are valid for 24 hours, but the fairtiq tickets are only valid until 05:00 the next day. This is way you get a 10% discount applied compared to the normal day ticket.

CHF 6.50 one way
CHF 13 day ticket (24h)
CHF 11.7 day ticket (same day)

Therefore your back ticket was 1.30 cheaper (13-11.7)
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  #50  
Old 28.04.2018, 20:25
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Re: Fairtiq - phone app for public transport tickets

I have now used the app with SBB rail, Zurich trams and Postauto. I‘m impressed. It works seemlessly and takes a whole load of hassle out of buying the right ticket from a machine as the tram/train arrives...
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  #51  
Old 02.05.2018, 16:38
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Re: Fairtiq - phone app for public transport tickets

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I have now used the app with SBB rail, Zurich trams and Postauto. I‘m impressed. It works seemlessly and takes a whole load of hassle out of buying the right ticket from a machine as the tram/train arrives...
This is the best bit for me. Saturday afternoon I took a train and 2 buses from ZH down the Gold Coast. Later to beyond Rapperswil and at midnight a local bus down a country lane to Jona where I got the last S Bahn to ZH and then the last tram home.

There is no way at the beginning of the day I would have known what would have been the best value ticket, the app worked it out for me and I even got a couple of free tram rides in town the next day.

I did have an issue where the app would often beep a warning a minute or so into a journey asking if I wanted to continue my journey, but an update a couple of days ago seems to have fixed it. Overall I'm very happy with it!
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  #52  
Old 29.05.2018, 12:23
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Re: Fairtiq - phone app for public transport tickets

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Hi guys, thanks for giving the app a try! We are really happy to launch the app across Switzerland. Tell me if you have any questions/doubts regarding the app.

I see the biggest concern is the ticket inspection, so I can clarify:
* You need to check in before boarding the vehicle (could be 1 second before), the same as with other ticket apps.
* You receive a special ticket that is valid across Switzerland, but in the end you will pay only what you travelled.
Hello Dragoon. If you are still here, just a heads up. Twice in two days I was checked by TPG inspectors on local Geneva routes. They scanned the bar code with their phones. But none of them had ever heard about fairtiq. At one point I had five inspectors standing around me, asking questions and discussing? In both cases it was c’est bon and I continued travelling.

Sounds like TPG management has informed their inspectors. But at least one was going to download your app onto her personal phone.
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  #53  
Old 29.05.2018, 16:42
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Re: Fairtiq - phon, we app for public transport tickets

I'm really quite impressed with the application. I've been "inspected" a couple of times by TPG inspectors but it didn't raise an eyebrow. I think the Fairtiq ticket is a general "authorization to travel" so presumably universally acceptable.
The app is good at optimizing travel, on at least a couple of occasions, when making a return trip in Geneva city, which happened to take place within 2 hours, it billed me for a 3-zone ticket, valid for 2 hours, rather than 2 2-zone tickets, which is what I would have had to buy (it's not always possible to know you're going to do all your travel within 2 hours.

My only problem (and it's my fault) is occasionally forgetting to check-out once I've finished travel.
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  #54  
Old 06.07.2018, 18:32
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Re: Fairtiq - phone app for public transport tickets

Ran into a bit of trouble at Zurich airport today, where the rail station is deep underground. Couldn't start the app do to location not found until the train was overground. Made a mental note to fire it while waiting for my case next time - there always plenty of time then...
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Old 06.07.2018, 19:24
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Re: Fairtiq - phone app for public transport tickets

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Ran into a bit of trouble at Zurich airport today, where the rail station is deep underground. Couldn't start the app do to location not found until the train was overground. Made a mental note to fire it while waiting for my case next time - there always plenty of time then...
With the English language using one word for about 10 totally different things, you had me worried there for a moment.
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  #56  
Old 06.07.2018, 20:15
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Re: Fairtiq - phone app for public transport tickets

My phone has suddenly stopped accessing the internet, for no reason I can figure out. My provider just keeps telling me to reboot the phone, which doesn’t help. So I’m in Fairtiq withdrawal at the moment.
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  #57  
Old 07.07.2018, 08:08
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Re: Fairtiq - phone app for public transport tickets

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Ran into a bit of trouble at Zurich airport today, where the rail station is deep underground. Couldn't start the app do to location not found until the train was overground. Made a mental note to fire it while waiting for my case next time - there always plenty of time then...
I had the same problem a couple of months ago and had to run upstairs so the phone could tell where I was. The next time I was on the airport free wifi and didn't have that problem.
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  #58  
Old 07.07.2018, 11:37
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Re: Fairtiq - phone app for public transport tickets

Similar problem on the platforms at Geneva Airport. I waited until we came out of the tunnel and it connected as Geneva airport.
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  #59  
Old 10.07.2018, 12:54
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Re: Fairtiq - phone app for public transport tickets

Had a ticket check on the train and the Fairtiq QR code on my phone was accepted without problem...

BUT

I have a Halbtax (half fare card) and Fairtiq is set to charge at this rate, but Fairtiq has no way of entereing the details beyond YES and NO - unlike the SBB app. Thus I was also asked for my Halbtax card. Fortunately I was carry that too...
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  #60  
Old 11.07.2018, 10:26
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Re: Fairtiq - phone app for public transport tickets

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BUT

I have a Halbtax (half fare card) and Fairtiq is set to charge at this rate, but Fairtiq has no way of entereing the details beyond YES and NO - unlike the SBB app. Thus I was also asked for my Halbtax card. Fortunately I was carry that too...
Fairtiq make it clear you need to have your Half-fare card on you. The couple of times I was checked, the inspector didn't want to see it.
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