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Old 06.12.2018, 00:49
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Re: delayed flight, what to do?

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The compensation for delays is NOT in the Regulation adopted by the EP (and incorporated into Swiss legislation), it comes from an interpretation of the regulation by the European Court of Justice.

ECJ rulings do not automatically apply in Switzerland (nor should they) and Swiss legislation still does not reflect the interpretation.

Some airlines, for example Swiss, do pay compensation based on the interpretation but they are NOT required to, at least for for contracts concluded here.
Doesn't matter, it's an EU airline and the flight started on EU soil

2x2 sorry to hear you are the third person who tells me such a story about this company.
Sounds to me like now they really never will pay anything, as if they pay in one case, they'll suddenly have to pay compensations to lots of people, and then they'd probably go belly up.
Well, two more years to try at least.

Last edited by Squeeeez; 06.12.2018 at 01:40.
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Old 06.12.2018, 10:46
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Re: delayed flight, what to do?

Apologies, but where the contract is concluded IS a key factor.

If you donít like the situation complain to the NEB of Estonia, Latvia or Switzerland. NEB is the National Enforcement Body that is charged with the enforcement of the Regulation.

Google it.
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