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Old 15.06.2020, 10:32
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Vueling Refund. Is it possible?

Hi volks.

My flight from end april was cancelled and I the just gave me a voucher to use until sommer 2021. Do you know if it's possible to get a refund with the spanish airline? I booked direct by their website.

Thanks
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Old 15.06.2020, 10:34
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Re: Vueling Refund. Is it possible?

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Hi volks.

My flight from end april was cancelled and I the just gave me a voucher to use until sommer 2021. Do you know if it's possible to get a refund with the spanish airline? I booked direct by their website.

Thanks

According to EU regulations you are entitled to a refund. Did you ask for that voucher or did they just send it to you?
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Old 15.06.2020, 10:46
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Re: Vueling Refund. Is it possible?

I've been trying to get a refund for months, without luck.

The other week I asked for a chargeback on my credit card as a result.
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Old 15.06.2020, 11:05
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Re: Vueling Refund. Is it possible?

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According to EU regulations you are entitled to a refund. Did you ask for that voucher or did they just send it to you?
The just sent an email with the voucher... the don't give another option, at least as far as I know.
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Old 15.06.2020, 11:15
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Re: Vueling Refund. Is it possible?

EU Regulation 261/2004 requires airlines which cancel a flight to give you The option of a full refund within 7 days or a rerouting/rebooking. They do have the option of giving you a voucher instead but this requires your specific agreement.

I’d cancel the credit card charge.
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