I am trying to schedule a service appointment for my car. The dealership has a new scheduling system which requires the car's registration number. I tried the VIN, plate number, and matriculation number, but with no luck. Any thoughts where I can find this number?

Did you try the code in box 24 of the grey card?

Phone and ask?

Tom

I will... tomorrow. They are not open today.

Thanks for trying, but nope. That is not it.

As far as I know this are the only numbers which would be useful to identify a car uniquely (plate number with limitation). The only number which a dealership usually has on file is the plate number. Did you try w/ and w/o canton letters? W/ and w/o space between canton and digits?

You are an existing customer?

I tried that too. Maybe my diplomatic plates are not registering with their site.

Doh...

I'm sure there is someone in your diplomatic mission that has had experience of this and can help you.

If you are a costumer then they should be registered just like any other plate as well. Except the system can only handle straight numbers but not an added CD and mission number.

How did you enter it?
CD GE 00-000
CD GE 00·000
CD GE 00 000
CD GE 00000
GE 00-000 CD
GE 00·000 CD
GE 00 000 CD
GE 00000 CD
GE CD 00000
GE CD 00-000
GE CD 00·000
GE CD 00 000
GE CD 00000
GE 00-000
GE 00·000
GE 00 000
GE 00000
CD 00-000
CD 00·000
CD 00 000
CD 00000


(plus alle the above version w/o spaces between letters and numbers).
Maybe it is also listed on an old bill you have from them.

Only one real option: Call the dealership how they have your license plate on file/in their system.

__________________
What?

on a previous bill or invoice for work done? That would include the PDI if it's new.

Or as pointed out above, maybe also with the diplomatic prefix replacing the Canton prefix.