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  #21  
Old 12.02.2021, 14:27
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Re: Swiss Airlines introduces pay-per-food in tourist class

Does Swiss really think that people are going to pay for their crappy sandwich? On the rare occasion I flew with I had to say no thanks.
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  #22  
Old 12.02.2021, 15:23
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Our most recent flights (2019) on Swiss have been the red-eye 7am flight to Manchester from ZH where the food was a stale roll with choice of processed cheese slice or rancid processed meat.
This isn't the Fleischkase thread!
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  #23  
Old 12.02.2021, 15:41
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Re: Swiss Airlines introduces pay-per-food in tourist class

Well, regarding European flights I always ask for 4 beers only and wave away the free snacks.
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  #24  
Old 12.02.2021, 16:17
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Re: Swiss Airlines introduces pay-per-food in tourist class

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What's the situation with Basel airport? Technically it is in France so logically I should be able to land in BSL airport and enter Switzerland without any PCR test.

I *think* the deemed country depends on the airline. If your ticket says "BSL" then it's deemed you're flying into Switzerland. I've never flown where it has been anything other than BSL. Airlines are probably entitled to put whatever conditions they want on their tickets.



Most of the time, especially recently before the pandemic it kind-of didn't matter and they even merged the passport control/immigration. I had asked a while back how they were doing things now but there were no replies.
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  #25  
Old 12.02.2021, 17:13
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Re: Swiss Airlines introduces pay-per-food in tourist class

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It used to be cheaper to stay an extra night in Paris, CHF 800 vs. CHF 1200!

Tom
I remember paying 500-700 to fly Zurich LHR Friday 19.30 departing Sunday night around 18.00. Without the Saturday night it was much more, then Easy Jet came along & the market changed.
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  #26  
Old 12.02.2021, 17:25
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Re: Swiss Airlines introduces pay-per-food in tourist class

Swiss flights to and from GVA have been BoB for some time. I guess they tried the cost-cutting exercise in GVA first and ironed out the bugs in the service, so as not to fail as BA did (and were still doing until Covid changed everything).
BA's BoB was dismal, they would run out of most things by the time 2 rows had been served. It was odd as they only needed to take an Easyjet flight to see how to do it properly.
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  #27  
Old 12.02.2021, 17:36
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Re: Swiss Airlines introduces pay-per-food in tourist class

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BA's BoB was dismal, they would run out of most things by the time 2 rows had been served. It was odd as they only needed to take an Easyjet flight to see how to do it properly.
They could never get the flight crew on board. They wanted a commission, just like easy crews and the company refused.
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  #28  
Old 12.02.2021, 17:37
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Re: Swiss Airlines introduces pay-per-food in tourist class

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See my other threat - PCR tests cost as little as 50chf in Switzerland
What? Where is that?
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  #29  
Old 12.02.2021, 17:42
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Re: Swiss Airlines introduces pay-per-food in tourist class

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It was odd as they only needed to take an Easyjet flight to see how to do it properly.
That was / is true in many other respects too. Including how to disembark and embark a plane efficiently without taking forever.
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  #30  
Old 12.02.2021, 18:25
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Re: Swiss Airlines introduces pay-per-food in tourist class

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So if you knock say 10CHF off the flight ticket and allow people to chose and pay for their own food instead, that can only be an improvement. I'm surprised it's taken Swiss so long to realize this.
I think its fine for the budget carriers to go down that route but not the national carriers.

A couple of years ago I was flying back to Basel on a British Airways flight, and this old Swiss lady sitting next to me ordered a cup of tea. When she was asked for payment she looked surprised, then started fumbling in her purse. No madam, we only take card. More bafflement and then embarrassment because she didn't have a credit card.

I offered to pay for her tea... she then tried to pay me back.... I obviously refused.... What a bloody palaver

Just give people a token drink and cheese roll FFS, you're a flag carrier representing the British Isles.. its basic hospitality.
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  #31  
Old 12.02.2021, 18:57
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Re: Swiss Airlines introduces pay-per-food in tourist class

Think of it this way.
That sandwich money just may be helping to keep the airline solvent.
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  #32  
Old 12.02.2021, 19:23
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Directly from the source - Tamur Goudarzi, CCO @ Swiss on the life webcast...

1. Current Swiss services (=flights) vs Feb 2020 are at 20%...INCLUDING Cargo flights! (f. ex. in case you didn't know, since last week, the Geneva hub is served now from Zurich, basically)

2. Spring flights will introduce a 'high-end paying catering service'... This is how he sounded... just in case you didn't hear it...'high-end paying catering service' in cattl...i mean, tourist class.
3. Swiss now checks at the airport, PRIOR to issuing your boarding card to enter Switzerland, if you have a negative PCR test. They will not admit you on the plane without it... I wonder how this aligns with EU privacy of medical data records...

There it goes. Understandable if the airline has to survive, that they cut costs and bend to the master that will rescue them. As long as they don't cut costs on security...
I think the PCRs are not mandatory to protect particularly the fellow passangers or destination country..but the airport/airplane staff. It makes sense. (even if is benificial for everyone at the end). The medical data protection will probably not be an issue, nobody would try to fly with a pos PCR. They did mention frauds though, last night on national TV (rts). Border checks dealing with fake neg PCR tests. I know an awesome pilot and it is a real sh*t now for them. I'd spare a sandwich, can get 300cals in another way.
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  #33  
Old 12.02.2021, 19:45
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Re: Swiss Airlines introduces pay-per-food in tourist class

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This isn't the Fleischkase thread!
Eating a Swiss sandwich is the Wurst-käse scenario.
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  #34  
Old 12.02.2021, 19:52
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Re: Swiss Airlines introduces pay-per-food in tourist class

Swiss knows from many years of experience that the punters are looking at the price for the seat, without any extras. So if their price is 120, including a sandwich and a beer, while the LCC’s price is 100 the LCC will get the business despite their total price (which cannot be seen) being higher.

Sad, but true. It’s a question of if you can’t beat them, join them.

Business travellers are different, but this of true for tourists.
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  #35  
Old 12.02.2021, 19:58
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Re: Swiss Airlines introduces pay-per-food in tourist class

Swiss announced the dropping of food in short haul economy months ago. Described as a coronavirus measure.

But you do still get beer which is the main thing.
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  #36  
Old 12.02.2021, 20:04
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Eating a Swiss sandwich is the Wurst-käse scenario.
That joke is offal.
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  #37  
Old 12.02.2021, 20:13
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Swiss knows from many years of experience that the punters are looking at the price for the seat, without any extras. So if their price is 120, including a sandwich and a beer, while the LCC’s price is 100 the LCC will get the business despite their total price (which cannot be seen) being higher.

Sad, but true. It’s a question of if you can’t beat them, join them.
I would say, on the contrary, that it's more like having to pay a 10$ supplement on top of a 110$ ticket for a sandwich that you don't actually appreciate.

Better let the passenger keep those 10$ and then offer a selection of food. That would give the airline direct feedback over which snacks are appreciated and considered value for money, and which are not.

Hence the reason that low cost carriers serve far better food and drinks than flag carriers. And that the gap is widening rather than closing.

And despite offering better food, easyjet apparently make a profit on their food service.

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Business travellers are different, but this of true for tourists.
Business travelers only put up with it because it's not their own money they are spending. And expensing snacks is too much hassle.
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  #38  
Old 18.02.2021, 01:22
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Re: Swiss Airlines introduces pay-per-food in tourist class

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I would say, on the contrary, that it's more like having to pay a 10$ supplement on top of a 110$ ticket for a sandwich that you don't actually appreciate.

Better let the passenger keep those 10$ and then offer a selection of food. That would give the airline direct feedback over which snacks are appreciated and considered value for money, and which are not.

But this is not how it works. You'll never get a noticeably cheaper ticket because airline would have to cut their profit in addition to not spending money on the meals.


The "default" economy class meal costs the airline cents, not dollars. Dropping the meal has a small effect on the cost per passenger, and it won't in any way help them to compete price-way with LCC. However, the existence of the "free" meal improves the overall image of the airline and their services. Of course, experienced travelers know very well which airlines have particularly bad service and they won't be fooled by a free meal. An average customer doesn't know and/or doesn't care that much. Legacy carries want and must position themselves as providing better experience than LCCs since they can't compete with ticket price.


I've flown with Swiss once and the sandwich was surprisingly good, it wasn't a Gipfeli but some type of a long bread roll. I had once a really good cheese-tomato sandwich on a KLM flight.
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