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Old 12.02.2021, 12:06
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Swiss Airlines introduces pay-per-food in tourist class

Directly from the source - Tamur Goudarzi, CCO @ Swiss on the life webcast...

1. Current Swiss services (=flights) vs Feb 2020 are at 20%...INCLUDING Cargo flights! (f. ex. in case you didn't know, since last week, the Geneva hub is served now from Zurich, basically)

2. Spring flights will introduce a 'high-end paying catering service'... This is how he sounded... just in case you didn't hear it...'high-end paying catering service' in cattl...i mean, tourist class.
3. Swiss now checks at the airport, PRIOR to issuing your boarding card to enter Switzerland, if you have a negative PCR test. They will not admit you on the plane without it... I wonder how this aligns with EU privacy of medical data records...

There it goes. Understandable if the airline has to survive, that they cut costs and bend to the master that will rescue them. As long as they don't cut costs on security...
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Old 12.02.2021, 12:14
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Re: Swiss Airlines introduces pay-per-food in tourist class

I read about the test you need to show before you get a boarding card. Strangely enough I got my online boarding card as normal. (Or is this only for entering Switzerland, not leaving Switzerland?)
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Old 12.02.2021, 12:18
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Re: Swiss Airlines introduces pay-per-food in tourist class

Our most recent flights (2019) on Swiss have been the red-eye 7am flight to Manchester from ZH where the food was a stale roll with choice of processed cheese slice or rancid processed meat.

Normally we take our own sandwich or wait until we arrive at our destination and get a fry-up.

I can remember when in-flight catering on (e.g.) Crossair economy was a hot meal with metal cutlery and wine in a glass. The airlines have "salami"-ed customer benefits over the years to the point where you're lucky if you have a seat and a roof on the plane.
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Old 12.02.2021, 12:21
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Re: Swiss Airlines introduces pay-per-food in tourist class

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I can remember when in-flight catering on (e.g.) Crossair economy was a hot meal with metal cutlery and wine in a glass.
Flights to/from Lugano were generally a very nice sandwich or two, and a glass of bubbly or three.

(Lugano-Bern-Paris or such)

Tom
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Old 12.02.2021, 12:21
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Re: Swiss Airlines introduces pay-per-food in tourist class

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3. Swiss now checks at the airport, PRIOR to issuing your boarding card to enter Switzerland, if you have a negative PCR test. They will not admit you on the plane without it... I wonder how this aligns with EU privacy of medical data records...
What is surprising here?
KLM - and probably other (EU) airlines - do the same (as per transit/destination countries' requirements).
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Old 12.02.2021, 12:24
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Re: Swiss Airlines introduces pay-per-food in tourist class

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I read about the test you need to show before you get a boarding card. Strangely enough I got my online boarding card as normal. (Or is this only for entering Switzerland, not leaving Switzerland?)
only for flights entering Switzerland.

I have been flying regularly (including at the peak of the pandemic) - until last month, and only had to show PCR test results to border control officers, not to airlines...

Last edited by Izzt89; 12.02.2021 at 12:38.
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Old 12.02.2021, 12:42
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Directly from the source - Tamur Goudarzi, CCO @ Swiss on the life webcast...

1. Current Swiss services (=flights) vs Feb 2020 are at 20%...INCLUDING Cargo flights! (f. ex. in case you didn't know, since last week, the Geneva hub is served now from Zurich, basically)

2. Spring flights will introduce a 'high-end paying catering service'... This is how he sounded... just in case you didn't hear it...'high-end paying catering service' in cattl...i mean, tourist class.
3. Swiss now checks at the airport, PRIOR to issuing your boarding card to enter Switzerland, if you have a negative PCR test. They will not admit you on the plane without it... I wonder how this aligns with EU privacy of medical data records...

There it goes. Understandable if the airline has to survive, that they cut costs and bend to the master that will rescue them. As long as they don't cut costs on security...
I've flown several times over the last 6 weeks and every time the plane was full down to the very last seat. OK, the timetables are massively thinned out, but the flights that are still flying are extremely well patronized. They could probably add a few flights and fill those too.

As for the food thing, Easyjet have been charging for food basically since day one, and the net result has been a large choice of different hot and cold food options at acceptable to good quality and actually cheaper than in the airport eateries. The microscopic cheese sandwich that Swiss offers you for free in economy class is very miserly in comparison. So if you knock say 10CHF off the flight ticket and allow people to chose and pay for their own food instead, that can only be an improvement. I'm surprised it's taken Swiss so long to realize this.
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Old 12.02.2021, 12:51
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Re: Swiss Airlines introduces pay-per-food in tourist class

But they won't knock 10 CHF of the ticket price
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Old 12.02.2021, 12:56
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Re: Swiss Airlines introduces pay-per-food in tourist class

At least there is no mention of the chocolate ration ending.

I quite like the warm chäschuecheli (sp?) that they sometimes serve.

Will they also charge for drinks?
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Old 12.02.2021, 12:59
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Flights to/from Lugano were generally a very nice sandwich or two, and a glass of bubbly or three.

(Lugano-Bern-Paris or such)

Tom
I remember that.

I also remember that the cost of an a/r flight to GVA was 400 chf
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Old 12.02.2021, 13:09
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Re: Swiss Airlines introduces pay-per-food in tourist class

Swiss plane food is dire. The worst out of all the airlines I have travelled with. On short hauls you are giving a cold, stale sandwich roll and once we travelled to San Francisco with them and they served pizza! All thrown at you by haughty flight attendants. A reflection of the service you get in restaurants in Switzerland.
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Old 12.02.2021, 13:22
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Re: Swiss Airlines introduces pay-per-food in tourist class

Not unexpected... the cold croissant/gipfeli with some block of something that resembles cheese is horrid...

BA did this ages ago, and then incentivized cabin crew by offering a cut on the sales of food on board...

As for privacy - this is nothing new. All airlines, for decades, have been checking entry requirements prior to boarding/departure. It's how they prevent having to fly you back to your country of origin (at their cost).
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Old 12.02.2021, 13:43
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Re: Swiss Airlines introduces pay-per-food in tourist class

What's the situation with Basel airport? Technically it is in France so logically I should be able to land in BSL airport and enter Switzerland without any PCR test.

Personally I find the PCR tests a big hassle and the fees are draconian, 100 chf for the test when the plane ticket costs <= 100 chf.
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Old 12.02.2021, 13:46
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Re: Swiss Airlines introduces pay-per-food in tourist class

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2. Spring flights will introduce a 'high-end paying catering service'... This is how he sounded... just in case you didn't hear it...'high-end paying catering service' in cattl...i mean, tourist class.
Local (Europe) flights or also long-haul ones?

Are the airport lounges open? I might pass by Frankfurt soon and I miss the self-service Frasziskaner fountain
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Old 12.02.2021, 13:52
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Re: Swiss Airlines introduces pay-per-food in tourist class

I don't see why they serve any food or drinks at all on short-haul flights during the pandemic. Mask on at all times should mean mask on at all times.
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Old 12.02.2021, 14:00
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Local (Europe) flights or also long-haul ones?

Are the airport lounges open? I might pass by Frankfurt soon and I miss the self-service Frasziskaner fountain
Some are open, yes. Just with limited food and drinks
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Old 12.02.2021, 14:09
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Re: Swiss Airlines introduces pay-per-food in tourist class

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Local (Europe) flights or also long-haul ones?

Are the airport lounges open? I might pass by Frankfurt soon and I miss the self-service Frasziskaner fountain
No, they are not. And, if you are Senator/Gold, you will NOT be able to enter anymore the associated business lounges in countries where LH/Swiss does not have its own lounges (for example, Bilbao, Prague, Bucharest...) EVEN if they are open...
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Old 12.02.2021, 14:15
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Re: Swiss Airlines introduces pay-per-food in tourist class

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No, they are not. And, if you are Senator/Gold, you will NOT be able to enter anymore the associated business lounges in countries where LH/Swiss does not have its own lounges (for example, Bilbao, Prague, Bucharest...) EVEN if they are open...
I never flew that much to have "free" access to lounges. Only 4 visits per year to Priority Pass lounges included in the credit card fee and then paying 30-40 EUR/USD each time. Anyway it's great value to pay 40 EUR to take a shower after a transatlantic flight, eat and drink until full, and rest without children screaming around.
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Old 12.02.2021, 14:18
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Re: Swiss Airlines introduces pay-per-food in tourist class

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What's the situation with Basel airport? Technically it is in France so logically I should be able to land in BSL airport and enter Switzerland without any PCR test.

Personally I find the PCR tests a big hassle and the fees are draconian, 100 chf for the test when the plane ticket costs <= 100 chf.
See my other threat - PCR tests cost as little as 50chf in Switzerland (and free in some countries abroad, even for travel reasons)
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Old 12.02.2021, 14:21
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Re: Swiss Airlines introduces pay-per-food in tourist class

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I remember that.

I also remember that the cost of an a/r flight to GVA was 400 chf
It used to be cheaper to stay an extra night in Paris, CHF 800 vs. CHF 1200!

Tom
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