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  #101  
Old 24.06.2022, 07:55
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Re: Swiss cancels flights for Summer 2022

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It's mostly the fuel price, we think:
Jet fuel prices did far not increase that much as petrol.
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  #102  
Old 07.07.2022, 12:44
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Re: Swiss cancels flights for Summer 2022

Update from ZH Airport todays morning. Automated baggage drop-off for Swiss/Edelweiss is broken. 30 min to bagages in check in 1. 20 min line in passport control (non EU line). We arrived 3 hours before departure and there was time for a coffee. Arriving two hours before the flight would have ended in running like crazy between long lines.

Well, wish you a nice summer. No internet for a few weeks
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  #103  
Old 07.07.2022, 13:21
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Re: Swiss cancels flights for Summer 2022

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Update from ZH Airport todays morning. Automated baggage drop-off for Swiss/Edelweiss is broken. 30 min to bagages in check in 1. 20 min line in passport control (non EU line). We arrived 3 hours before departure and there was time for a coffee. Arriving two hours before the flight would have ended in running like crazy between long lines.

Well, wish you a nice summer. No internet for a few weeks
Yeah, my wife has had several flights recently for business (long haul and short haul) and hasn’t had any hassles whatsoever. I hope this keeps up.
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  #104  
Old 12.07.2022, 22:31
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Re: Swiss cancels flights for Summer 2022

Just had the dreaded email that my Swiss flight from Cairo to ZRH in Aug has been cancelled
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  #105  
Old 12.07.2022, 22:47
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Re: Swiss cancels flights for Summer 2022

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Just had the dreaded email that my Swiss flight from Cairo to ZRH in Aug has been cancelled
Aww, that sucks. I'm sorry. I hope they can reschedule something for you that works out well.

We're flying via KLM with a stop at Schilpol in Amsterdam in a few weeks. I keep waiting for that dreaded email... If it comes, I'm going to take it as a sign from the universe that we need to cancel our trip and take a refund, as the thought of traveling right now with the # of new Covid cases rising is kind of freaking me out.
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  #106  
Old 12.07.2022, 22:55
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Re: Swiss cancels flights for Summer 2022

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Aww, that sucks. I'm sorry. I hope they can reschedule something for you that works out well.

We're flying via KLM with a stop at Schilpol in Amsterdam in a few weeks. I keep waiting for that dreaded email... If it comes, I'm going to take it as a sign from the universe that we need to cancel our trip and take a refund, as the thought of traveling right now with the # of new Covid cases rising is kind of freaking me out.
I actually called Swiss and they are happy to rebook me on flights either a day before or after or on a Star Alliance partner flight (with a stopover in VIE, FRA etc..). The issue is that the ticket was booked on Bravofly so I have to take it up with them (this is where reading trustpilot reviews might have helped )

Anyway in these turbulent times it makes sense to book direct with the airlines since they are ready and willing to help.
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  #107  
Old 12.07.2022, 23:01
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Re: Swiss cancels flights for Summer 2022

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Just had the dreaded email that my Swiss flight from Cairo to ZRH in Aug has been cancelled
Swiss recently cancelled an outbound flight ZRH to Birmingham UK and offered a rescheduled flight 5 hours later, which I agreed to. A week later I got a second dreaded email doing the same to the return flight, but this time 5 hours earlier which completely messed up my arrangements, so I cancelled via the email link.

Swiss refunded the ticket the next day to my credit card BUT they deducted a CHF30.00 "service fee". This is reclaimable by my Zurich Relax policy...
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  #108  
Old 13.07.2022, 17:06
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Re: Swiss cancels flights for Summer 2022

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Bonuses for the bosses?
I don't know the industry at all, so I can only speculate, but I doubt it's bonuses. I'd assume that the stimuli barely scratched the surface of their losses, as they did fire a lot of people, but still had incredibly high overheads (the people they did not fire, the landed planes, etc).
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  #109  
Old 13.07.2022, 17:18
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Re: Swiss cancels flights for Summer 2022

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Swiss recently cancelled an outbound flight ZRH to Birmingham UK and offered a rescheduled flight 5 hours later, which I agreed to. A week later I got a second dreaded email doing the same to the return flight, but this time 5 hours earlier which completely messed up my arrangements, so I cancelled via the email link.

Swiss refunded the ticket the next day to my credit card BUT they deducted a CHF30.00 "service fee". This is reclaimable by my Zurich Relax policy...
They should not have done that. If a flight is delayed by more than 2 hours, they have to offer a full refund, including all service fees. I just had this with two tickets, one for my son, delay 1 day, and one for my daughter, original delay 5 minutes.

For my daughter no refund but could rebook for the same fare - no extra charges.

For my son on the phone he said I would get a full refund less the service fee. I argued the point and after speaking to a supervisor he agreed and I got the full amount.

I have to admit though, had I done it online and had the fee deducted, for CHF 30 I doubt I'd have waited on the phone for an hour so would have just accepted it.
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