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Old 22.10.2009, 17:23
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Car accident, insurance and garage...

Hello..all

My friend just had a small accident...
He was hit by the car behind while he was turning left...
So it was fully the other car's fault...

However, we called both the garage and the insurrance company, they told us different procedures concerning the repairing payment.

According to the insurance company, we do not need to pay anything. We simply go to the garage and give them a reference number (already given by the insurance company). Then the garage should repair my friend's car and get paid later by the insurance company.

But the garage requires a deposit of CHF 1000. They say it will be refund after they get paid by insurance.

So, should he pay CHF 1000 from his own pocket as deposit??

Thank you
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Old 22.10.2009, 17:26
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Re: Car accident, insurance and garage...

Someone hit us a few years back, and we never had to pay a deposit for the car to be repaired the insurance paid for all the repairs. Your friend just needs to give the insurance details to the garage. Is your friend taking his car to a garage were he bought his car from?
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Old 22.10.2009, 17:39
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Re: Car accident, insurance and garage...

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Someone hit us a few years back, and we never had to pay a deposit for the car to be repaired the insurance paid for all the repairs. Your friend just needs to give the insurance details to the garage. Is your friend taking his car to a garage were he bought his car from?
Thank you Scutter.

Yes, he has the option to fix it in Geneva where he bought the car or in Sion a garage in the same chain I guess...
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Old 23.10.2009, 08:59
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Re: Car accident, insurance and garage...

Ask the insurance company to help clarify it. They will probably recommend one of their approved repair shops and they should not ask for a deposit.
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Old 23.10.2009, 11:32
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Re: Car accident, insurance and garage...

Wow, thats an eyeopener for all of us
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