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Old 08.12.2009, 09:23
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Wife's car needs towing; who to call?

My wife's Smart Car has broken down and we need to tow it to the nearest garage.

We've been told to call 140, the Touring Club of Switzerland. Does anyone here have experience of what they are like, how much it costs etc?

I'm assuming I can't become a member for 99 CHF and then immediately make a claim!
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Old 08.12.2009, 09:34
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Re: Wife's car needs towing; who to call?

Well, seeing that you are in London its a funny question to ask here...

As they are located in my village, in the zurich area I would call

http://www.road-help.ch/
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Old 08.12.2009, 09:36
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Re: Wife's car needs towing; who to call?

I'm actually in Aubonne, near Geneva but thank you for the recommendation anyway.
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Old 08.12.2009, 09:36
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Re: Wife's car needs towing; who to call?

Why don't you tow it as you have a range rover?
btw your location reads London!
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Old 08.12.2009, 09:38
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Re: Wife's car needs towing; who to call?

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Why don't you tow it as you have a range rover?
btw your location reads London!
Sadly I am nowhere near where my wife is otherwise that would be exactly what I would be doing (although I would then be asking "Where on earth do you buy a tow bar in Switzerland?")
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Old 08.12.2009, 09:44
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Re: Wife's car needs towing; who to call?

Ask the garage who will repair it to tow it in
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Old 08.12.2009, 09:44
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Re: Wife's car needs towing; who to call?

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My wife's Smart Car has broken down and we need to tow it to the nearest garage.

We've been told to call 140, the Touring Club of Switzerland. Does anyone here have experience of what they are like, how much it costs etc?

I'm assuming I can't become a member for 99 CHF and then immediately make a claim!
The TCS are good, I would recommend becoming a member. They would probably charge you if you call them. Has your wife had an accident or just got stuck. What about neigbours and friends?

If she is on her own TCS is the way to go.
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  #8  
Old 08.12.2009, 09:44
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Re: Wife's car needs towing; who to call?

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Ask the garage who will repair it to tow it in
It was the garage who the car is going to who said call TCS; they don't have their own tow truck.
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Old 08.12.2009, 09:46
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Re: Wife's car needs towing; who to call?

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My wife's Smart Car has broken down and we need to tow it to the nearest garage.

We've been told to call 140, the Touring Club of Switzerland. Does anyone here have experience of what they are like, how much it costs etc?

I'm assuming I can't become a member for 99 CHF and then immediately make a claim!
Hi,

What's wrong with the car? I've had a Smart myself and during the 3/4 year I had it, it broke down 3 times (that's why I sold it...). Anyway - could it be that you're unable to put it in gear? If so: the most likely reason is the break-light sensor. If that's the case, you won't need to tow it. Have the TCS come and send some current through the rear top break-light and it'll shift until you turn off the motor the next time.

I'm writing this because the break-light sensor is the no. 1 reason for car break-downs with the Smart. I've read somewhere that it accounts for some 90% of all break-downs.

Peter
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Old 08.12.2009, 09:46
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Re: Wife's car needs towing; who to call?

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The TCS are good, I would recommend becoming a member. They would probably charge you if you call them. Has your wife had an accident or just got stuck. What about neigbours and friends?

If she is on her own TCS is the way to go.
Thanks for the recommendation. We've only just moved into Aubonne so don't really know all our neighbours. Will ring TCS and see what they say; thank you to everyone who has contributed. Very helpful indeed.
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Old 08.12.2009, 09:48
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Re: Wife's car needs towing; who to call?

Maybe try another garage? Do they really need a tow truck for a smart?
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Old 08.12.2009, 09:55
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Re: Wife's car needs towing; who to call?

smarts are Auto's, you cannot tow them! they have to be picked up
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Old 08.12.2009, 09:56
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Re: Wife's car needs towing; who to call?

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Hi,

What's wrong with the car? I've had a Smart myself and during the 3/4 year I had it, it broke down 3 times (that's why I sold it...). Anyway - could it be that you're unable to put it in gear? If so: the most likely reason is the break-light sensor. If that's the case, you won't need to tow it. Have the TCS come and send some current through the rear top break-light and it'll shift until you turn off the motor the next time.

I'm writing this because the break-light sensor is the no. 1 reason for car break-downs with the Smart. I've read somewhere that it accounts for some 90% of all break-downs.

Peter
Hi Peter,

I'm getting all this information 3rd hand but it would appear that it won't even start and is flashing some warning light. My technical knowledge of cars is, well, slim so only going on what the garage has told my wife.

Thank you for the info though; what type of Smart did you have?
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Old 08.12.2009, 09:58
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Re: Wife's car needs towing; who to call?

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smarts are Auto's, you cannot tow them! they have to be picked up
Depending on what state an auto is in, you can tow them. I've towed a friend's BMW auto with no issues.
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Old 08.12.2009, 09:58
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Re: Wife's car needs towing; who to call?

TCS will come out to you and allow you to join on the spot at the usual joining fee. Our car broke down right on the swiss border in Basel on the way back from France and the border guards phoned TCS for us. They came out within the hour and filled in all the forms and allowed us to pay for membership for the rest of the year right there and then, and then repaired our car enough for us to get home (the clutch was broken and as it was a Sunday they weren't allowed to tow the car or put it on a transporter).
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Old 08.12.2009, 10:15
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Re: Wife's car needs towing; who to call?

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as it was a Sunday they weren't allowed to tow the car or put it on a transporter).

Wow, hadn't heard of that Sunday rule before!!!
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Old 08.12.2009, 10:15
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Re: Wife's car needs towing; who to call?

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Wow, hadn't heard of that Sunday rule before!!!
Neither had I. You learn something new (and sometimes strange) about Switzerland every day.
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Old 08.12.2009, 10:19
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Re: Wife's car needs towing; who to call?

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It was the garage who the car is going to who said call TCS; they don't have their own tow truck.
Try another garage....
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Old 08.12.2009, 10:26
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Re: Wife's car needs towing; who to call?

I've heard that too....if you're not a member, call them, and become one, and there's no extra fee/charge....as if you were already a member.

Alternatively, Migros also has the same kind of road service. Unlike TCS where each driver needs a membership, with Migros, you only need one per household....then any/all drivers registered at that address benefit.

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TCS will come out to you and allow you to join on the spot at the usual joining fee.
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Old 08.12.2009, 10:29
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Re: Wife's car needs towing; who to call?

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smarts are Auto's, you cannot tow them! they have to be picked up
Yes, you can. The car just has to be in neutral to be towed.
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