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  #21  
Old 14.09.2011, 12:51
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You pay your money, you make your choice. I agree with most said here and i avoid easyjet if at all possible - sucessfully done so for three years now. Only thing worse.... Ryainair - possibly the worst airline in the world. They way they treat their "customers" is beyond belive.

...written from the comfort of the swiss senator lounge :-)
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  #22  
Old 14.09.2011, 12:53
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Re: question about easyjet

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When flying with kids, I would think you are better off with a "regular" airline.
Not if the budget airline flies to where you want to go and the normal airline doesn't.

Flying into Stansted or Luton is much easier for places like Cambridge compared with Heathrow or Gatwick (and dragging kids and luggage on public transport across London isn't much fun after a weekend away when everyone's tired).
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  #23  
Old 14.09.2011, 12:57
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Re: question about easyjet

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Not if the budget airline flies to where you want to go and the normal airline doesn't.

Flying into Stansted or Luton is much easier for places like Cambridge compared with Heathrow or Gatwick (and dragging kids and luggage on public transport across London isn't much fun after a weekend away when everyone's tired).
I was of course assuming that you had choice of airlines. If Easyjet is your only choice, then god speed and good luck to you! And as another poster said: be thankful you do not have to fly Ryanair...
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Old 14.09.2011, 13:00
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Re: question about easyjet

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When flying with kids, I would think you are better off with a "regular" airline.
With Easyjet you get what you pay for. IMO the (usually much lower than everybody thinks) price difference is not worth the hassle, but if you want to fly as cheap as possible, you cannot expect too much for service. At Geneva airport the 'easyjet experience' is really like cattle on its way to the slaughterhouse, although usually cattle do not try to trample each other to get ON the truck! I decided a while ago not to use them anymore unless I really couldn't avoid it and travelling (usually to Amsterdam) is a much more pleasant and relaxed experience now with KLM. Price difference is usually less than 50 francs for two people. It is up to you if that is worth it.
But, that said, even with other airlines where everybody has their own seat, a stampede starts as soon as someone looking like airline staff sits down at the boarding desk

Agreed. Sometimes though, depending on where you live in the UK you have no choice but to use Easyjet. My Dad usually picks me up from the airport and he pretty much refuses to pick up from certain London airports. The added cost for a hire car if he can't pick us up does bump the price up considerably. Plus, when I go over alone with my daughter, driving 2 hours with her in the back with nobody else to help me with her is no fun at all

EDIT: Beaten to it by Tom....
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Old 14.09.2011, 13:25
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Re: question about easyjet

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Then finally you get the `one person from a group pays for SB and saves seat for the others` . . good if you can get away with it . . but one woman said to me`those 2 seats are taken`. . . and those 3 behind as well` . . after I had paid for SB I thought that was a bit rich!.
Very rich indeed, and you are well within your rights to tell them to take a running jump......

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I dont give a hoot which row it is on . . . as long as the girl on the next seat is a (good) looker . . .oops.
Now THAT would be a service really worth paying for!!!
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  #26  
Old 14.09.2011, 13:58
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Re: question about easyjet

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You pay your money, you make your choice. I agree with most said here and i avoid easyjet if at all possible - sucessfully done so for three years now. Only thing worse.... Ryainair - possibly the worst airline in the world. They way they treat their "customers" is beyond belive.

...written from the comfort of the swiss senator lounge :-)
I entirely agree with "you Pay your money You make your Choice". My choice also includes which airports I fly from and to with added costs and timings for both to/from my home destinations.

RyanAir I defend; they are a Budget airline & it must be clear to most people what to expect with their charges, including the end part for paying extra for each sector, supposedly because you are paying with anything but a separate card you have to search how to acquire. I am grateful to them, as a route I have used for more than 20years, that cost 300 back then, can now be acquired for 50 to 100 plus the extra charges now-a-days for Government taxes that did not exist back then. For some people who have used the 2 main UK budget airlines Ryan-air and Easyjet, they would have found it gets them to destinations not otherwise available.

I speak as someone who has twice over the years had my suitcase mis-laid on route with Ryan-air, on the first occasion, the lady at the airport I reported it to, brought to me at my holiday home the next day. The 2nd time the airline had a major mis-hap with luggage and it took some weeks for me to get my suitcase back; did learn from that as now realise how little luggage I need to pack. The cruel thing that happened was had not used them for a while and had not realised their airport check-in had changed from 30 to 40 minutes, so arrived 38minutes before check-in & was denied for that day and had to go standby the next day at extra charge. Wish I could have paid extra to get on the original flight, anyway now one checks in online.

Never had any problem on the few occasions flew with Swiss airline.

BA - once think it was Zurich the flight was delayed, the staff would only tell the interline passengers they must check their next connection or go to another desk for further information on another floor. I was not an interline passenger and the BA staff were a pain, I wanted to know if I had time to go for a coffee and the toilet, but I told I had to sit and wait - in a grumpy way. Whoever in the BA organisation knew there was a delay, they could have told those staff on the desk directing interline passengers, that the other passengers would be given an update in 30 mins, as they probably had no certain idea at the time how long the delay would be at that immediate time. I have rarely found BA staff friendly, once when asked on a long-distance flight if I would move seats to accommodate, they then could not do enough for me and was grateful for their attentions. When they introduced those bus-like tickets for self-checking in without luggage, I misunderstood the time to be at the gate, missed my flight, they agreed to put me on stand-by, then upgraded me - partly because of my good manners, apologies & sitting on the required seating for stand-by without bothering them
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Old 14.09.2011, 14:09
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Re: question about easyjet

I'm sure I've mentioned this before; was chatting to a Virgin pilot a couple of years ago and he said the only airline he would never fly would be Ryanair, he said their service record is appalling. On the other hand, he said the servicing standards of Easyjet are exemplary and he would have no qualms at all in flying with them.
I've flown with Easyjet, BA and Swiss this year so far and to tell the truth, you wouldn't be able to tell the difference between the services offered. People still crowd around the gate whether they've been called or not.
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Old 14.09.2011, 14:16
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Re: question about easyjet

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I'm sure I've mentioned this before; was chatting to a Virgin pilot a couple of years ago and he said the only airline he would never fly would be Ryanair, he said their service record is appalling. On the other hand, he said the servicing standards of Easyjet are exemplary and he would have no qualms at all in flying with them.
I've flown with Easyjet, BA and Swiss this year so far and to tell the truth, you wouldn't be able to tell the difference between the services offered. People still crowd around the gate whether they've been called or not.

unfortunately you only find out how good or bad the staff are when something goes wrong, which is why I'll never use easyjet again, bunch of lying, scheming, two faced bastards
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  #29  
Old 14.09.2011, 15:07
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Re: question about easyjet

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unfortunately you only find out how good or bad the staff are when something goes wrong, which is why I'll never use easyjet again, bunch of lying, scheming, two faced bastards
So, what's the story then?
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  #30  
Old 14.09.2011, 15:09
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Re: question about easyjet

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unfortunately you only find out how good or bad the staff are when something goes wrong, which is why I'll never use easyjet again, bunch of lying, scheming, two faced bastards

Sounds like 90% of my ex's
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Old 14.09.2011, 15:32
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Re: question about easyjet

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So, what's the story then?

Easyjet flight, edinburgh to geneva 28th nov
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Old 14.09.2011, 15:52
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Re: question about easyjet

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the only airline he would never fly would be Ryanair, he said their service record is appalling.
I'd have thought that even the legally mandated minimum was plenty safe enough. EASA don't like planes dropping out of the sky.

I'm not a Ryanair fan, but I don't think that your aquaintance's comment is fair.
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  #33  
Old 14.09.2011, 16:42
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Re: question about easyjet

My dad flew LHR-MAD-VAL (or Heathrow Madrid Valencia) with Iberia. On the way back the VAL-MAD leg was delayed and he missed the connection. We got a night in a 4* hotel - all expenses paid - even the 1/2 bottle of wine he had originally been told he'd have to pay for.

It is times like that where using a single BIG* airline makes your life easier.

A friend wrote to Ryanair a few years ago - at the time they were claiming 95% of flights arrived on time. He flew a dozen times to Dublin that year - not once did the flight arrive on time. He suggested they were discriminating against him!! He never got an answer!

* Unless it is Alitalia.
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  #34  
Old 14.09.2011, 16:45
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Re: question about easyjet

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Sounds like 90% of my ex's

90% how many have there been???
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  #35  
Old 14.09.2011, 22:04
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Re: question about easyjet

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They do not board families with small children first, they board the Speedy Boarders and then families. I really object to this policy, and I'm not travelling with small children.
I find this a strange stance, although I guess you don't pay for Speedy Boarding. There are two perks for Speedy Boarding, separate check-in line (where available) and you get on the plane first, this usually also means you also get off first, but some people who fly EJ seem to forget this as they believe they are still in the cattle call for boarding when getting off the plane. The amount of Speedy Boarders does not slow down anyone with children, and the families still get to sit together, which is the real reason why the allow people with children to board first. It doesn't have anything to do with how the kids behave, they just want to ensure the kids sit with their parents.

As a frequent EJ flyer, and a Speedy Boarding card holder, I hope everyone here hates flying with them as it make my life that much easier when I do fly. In the end, as others have mentioned, you get what you pay for. They are cheap, so you shouldn't expect much. Saying that, I have been very happy with the majority of flights that I have taken with them....which is pretty much all I can say about every airline. Not one of them has been perfect.
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  #36  
Old 15.09.2011, 08:40
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Re: question about easyjet

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90% how many have there been???
That's like asking a woman her age
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Old 15.09.2011, 09:10
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Re: question about easyjet

It's been said already, but the price differences from other airlines come to hardly anything, if you book far enough in advance, and once you've added luggage and credit card charges - for both legs of a return flight now . And that's if you have a choice. I could use a different airline to Heathrow from Basel instead of Gatwick, but that adds another 2 hours travelling for me at the other end, plus the flight times for sleazy are just right for a weekend.

I paid for a speedy boarding card, it's worth it for the number of flights I take in a year. The worst part about it is the bitching from the people who didn't buy SB in the queues, "cheesy boarders ha ha, I said cheesy..." (hilarious) , "you don't get on any faster you know" (I know that, thanks). The English speakers are quite vocal. I don't really care where I sit, because I travel alone, but it helps to get a quick getaway from a front-ish aisle seat so I can get the right train and not the last one full of p*ssed people from London on a Friday night, which doesn't get me "home" till after midnight. Also the checkin queues at Gatwick are usually mahoosive and I have a back problem which is aggravated by standing around, so I bought SB so I can keep moving through check in and sit down while waiting to board. Plus able to put my bag in a locker near my seat.

However, I would prefer they board people with small children first and don't really see why they don't. Better to get the kids settled and entertained quickly I would have thought, and it wouldn't make much difference to the speedys and, and this isn't going to make me any friends here, but I'm being honest, then I can see where the screaming ones are and avoid them
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Old 15.09.2011, 09:39
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Re: question about easyjet

Nuff said.


http://www.youtube.com/watch?v=HPyl2tOaKxM
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