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Old 29.12.2010, 09:03
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Problems logging on to an old PC Laptop. Help needed!

My OH has an old Dell "Latitude D600" laptop running Windows 2000 Professional. It was given to her by a company she worked at a few years ago when she left.

Yesterday she tried to configure it to run on our wifi internet connection in the house and in doing so deleted the internet account info from her old company to re-enter ours. On restarting she can't even log in to the computer using her user name and password (so she's obviously changed this somehow at the same time).

Is there an easy way to create a new user and once logged in retrieve some files from the old user? Or log into her account old with some sort of default password?

The company she worked for was in London and they have since merged and moved so finding an IT guy there with an Admin password would be almost impossible.

The laptop is pretty old and slow so we're not bothered about keeping it longterm but we do need some of the files on it. Any help from any of you IT guys will be greatly appreciated (but keep it simple please!)
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Old 29.12.2010, 09:05
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Re: Problems logging on to an old PC Laptop. Help needed!

Reinstallation with newer WinXP ? Remove the hard disk and hook it up as a slave to another laptop or desktop PC to retrieve data ?

I believe there are also some backdoor programs that can hack its way into Win2K using a Boot CD, and one can recreate the Admin account

Dell D600

For some cheese, I'd be happy to collect at Flums Bhf and have it returned to you
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Old 29.12.2010, 09:11
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Re: Problems logging on to an old PC Laptop. Help needed!

Google for it. As jrspet says, there are free and relatively easyto use CDs you can burn on another computer, insert on this one and create a new passsword. You'll need to figure out how to make the computer boot to cd - again google for it. The D900 is a fairly popular laptop, I think there even is a forum dedicated to it!

Ps if you cant find it or figure it out explain your prob and I'll try to help during the day - but might be evening as going out with kids, etc - or someone else will.
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Old 29.12.2010, 09:15
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Re: Problems logging on to an old PC Laptop. Help needed!

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My OH has an old Dell "Latitude D600" laptop running Windows 2000 Professional. It was given to her by a company she worked at a few years ago when she left.

Yesterday she tried to configure it to run on our wifi internet connection in the house and in doing so deleted the internet account info from her old company to re-enter ours. On restarting she can't even log in to the computer using her user name and password (so she's obviously changed this somehow at the same time).

Is there an easy way to create a new user and once logged in retrieve some files from the old user? Or log into her account old with some sort of default password?

The company she worked for was in London and they have since merged and moved so finding an IT guy there with an Admin password would be almost impossible.

The laptop is pretty old and slow so we're not bothered about keeping it longterm but we do need some of the files on it. Any help from any of you IT guys will be greatly appreciated (but keep it simple please!)
Does it have a CD Drive or Floppy Disk drive Mike ?
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Old 29.12.2010, 09:16
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Re: Problems logging on to an old PC Laptop. Help needed!

Mike if you have installation disks you can perform a parallel installation that will allow you access to all the data on the disk using new accounts. http://support.microsoft.com/kb/266465
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Old 29.12.2010, 09:18
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Re: Problems logging on to an old PC Laptop. Help needed!

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Reinstallation with newer WinXP ? Remove the hard disk and hook it up as a slave to another laptop or desktop PC to retrieve data ?

I believe there are also some backdoor programs that can hack its way into Win2K using a Boot CD, and one can recreate the Admin account

Dell D600

For some cheese, I'd be happy to collect at Flums Bhf and have it returned to you
The first sentence I could understand, you sort of lost me on the bold bit though! Thanks for the offer of help, if we get stuck I can easily drop it off at Waedenswil though (with cheese of course)
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Old 29.12.2010, 09:24
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Re: Problems logging on to an old PC Laptop. Help needed!

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Does it have a CD Drive or Floppy Disk drive Mike ?
CD drive Mike

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Google for it. As jrspet says, there are free and relatively easyto use CDs you can burn on another computer, insert on this one and create a new passsword. You'll need to figure out how to make the computer boot to cd - again google for it. The D900 is a fairly popular laptop, I think there even is a forum dedicated to it!

Ps if you cant find it or figure it out explain your prob and I'll try to help during the day - but might be evening as going out with kids, etc - or someone else will.
Thanks, I may try that tonight, I know on my Mac to boot from a CD you restart holding the C key down, is it similar on a PC? If I burn the CD on my Mac will that cause problems?

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Mike if you have installation disks you can perform a parallel installation that will allow you access to all the data on the disk using new accounts. http://support.microsoft.com/kb/266465
We don't have any original install disks Lou and we can't access the net on it of course. The most important stuff I have on there is a program for running a large format plotter, it took me 3 days to install it and configure it to work, and I'm still not sure how I managed to do it!
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Old 29.12.2010, 09:27
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Re: Problems logging on to an old PC Laptop. Help needed!

I'd remove the internal Hard disk of the D600 and hook it up via a USB box to my laptop and retrieve / backup the data.

I'd then install XP or any other OS onto the original D600 hard disk and transfer the backup to the D600 before sending it back.



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Old 29.12.2010, 09:31
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Re: Problems logging on to an old PC Laptop. Help needed!

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CD drive Mike



Thanks, I may try that tonight, I know on my Mac to boot from a CD you restart holding the C key down, is it similar on a PC? If I burn the CD on my Mac will that cause problems?
To get into the boot menu off a PC it will normally do one of two things, if there is a CD drive in their it will possibly offer you to boot off it when you first turn it on, otherwise you might have to press a key to get it to choose to boot from the CD, normally its F12, F10, F2 or Delete (that I have come across anyway). You potentially might also press DELETE or F2 when the computer boots to go into the 'BIOS' which is the core configuration of the PC, this is a little menu driven screen which will pop up and you should find amongst things the boot options, where you should try and tell your PC to boot from CD if possible.

Once you have a system where you can boot from CD you are getting started. I honestly dont know if you can build the correct CD type from a Mac however I am sure someone else will answer on this.

What you need to do is get one of the many Windows 2000 / Windows XP password reset utilities around. If you go into google and use the terms 'Windows 2000 Password reset Knoppix" you will get many links. Knoppix is another type of operating system (Linux) which can boot directly from a CD and does not write onto your PC / laptop at all - it just loads up into memory. From Knoppix you can reset the Windows 2000 password - it can 'reach in' to the windows install. Then you can simply reboot and log on.

There are other utilites as well, just use your common sense in the searching terms - password reset disks, ultimate boot CD etc etc.

good luck!

Mike
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Old 29.12.2010, 09:32
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Re: Problems logging on to an old PC Laptop. Help needed!

If it gets to the point you need OS disks to fix it let me know, I can get my hands on just about anything Microsoft. We never chuck anything away at work .

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We don't have any original install disks Lou and we can't access the net on it of course. The most important stuff I have on there is a program for running a large format plotter, it took me 3 days to install it and configure it to work, and I'm still not sure how I managed to do it!
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Old 29.12.2010, 09:34
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Re: Problems logging on to an old PC Laptop. Help needed!

Cheers everyone, I have to go to work but will try some of these tonight.
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Old 29.12.2010, 09:42
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Re: Problems logging on to an old PC Laptop. Help needed!

If the OS is working fine and you don't want to go through the hassle of reinstalling everything, then use the CD boot option with the Knoppix option.

To access BIOS: http://michaelstevenstech.com/bios_manufacturer.htm

But another point is - but might be too comple, as you need to save the information somewhere - a reformat is sometimes 'healthy' as the OS will be 'fresh', the computer will be more responsive, stable, etc.
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Old 29.12.2010, 10:14
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Re: Problems logging on to an old PC Laptop. Help needed!

Windows 2000 Pro is quite old stuff. I think there is special CD that could give you detailed information about accounts on computer. Every Windows NT based version till Windows XP should have quite poor protected. I did that for a friend (he was in similar situation as you) and after that we got all available accounts on Windows.

Check these:
Emergency Boot CD (EBCD)
Hiren's BootCD
http://ophcrack.sourceforge.net/ (I think I used this one, took 10 minutes or so to decrypt accounts details. LiveCD version available.)
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