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Old 02.08.2007, 19:06
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w-lan installation (can't connect to inet)

A few days ago I bought a W-lan router (zyxel P-320W), got the thing installed to my modem (zyxel prestige 660RU-t1) but it just can't connect to inet. the W-lan router works (my laptop "sees" the network and gets access to it , but I can't go online).

I think there is something wrong between the router and the modem.

I get this message from windows vista when i ask for a diagnose "can't communicate with DNS server (195.141.56.5)"

I have a sunrise ADSL subscription

Any suggestions?

Thanks in advance

Mr-knows-nothing
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  #2  
Old 02.08.2007, 19:45
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Re: w-lan installation (can't connect to inet)

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A few days ago I bought a W-lan router (zyxel P-320W), got the thing installed to my modem (zyxel prestige 660RU-t1) but it just can't connect to inet. the W-lan router works (my laptop "sees" the network and gets access to it , but I can't go online).

I think there is something wrong between the router and the modem.

I get this message from windows vista when i ask for a diagnose "can't communicate with DNS server (195.141.56.5)"

I have a sunrise ADSL subscription

Any suggestions?

Thanks in advance

Mr-knows-nothing
no promises, but you can try this. In computer management, double click on services & scroll down to Wireless Zero Config. Either start or restart the service, may help to referesh your WLAN driver.
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Old 02.08.2007, 20:29
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Re: w-lan installation (can't connect to inet)

if the computer is giving this error message, it's because you have told it DNS server is that setting - you potentially want it to be 192.168.0.1 (assuming certain settings are like that on the router).

Are the drivers for the wireless card vista-certified?
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Old 02.08.2007, 21:37
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Re: w-lan installation (can't connect to inet)

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A few days ago I bought a W-lan router (zyxel P-320W), got the thing installed to my modem (zyxel prestige 660RU-t1) but it just can't connect to inet. the W-lan router works (my laptop "sees" the network and gets access to it , but I can't go online).

I think there is something wrong between the router and the modem.

I get this message from windows vista when i ask for a diagnose "can't communicate with DNS server (195.141.56.5)"

Good diagnosis, you need to chech the wireless router settings, go to the status page of the router and check it's picking up your modem IP address and subnet mask. If it isn't it will usually default to 192. something.

Usually a "class b" address like 80.XXX.XXX.XXX etc. Indicates a working connection

The PC can't find the DNS server as it can't make a connection to the Internet to find the DNS server.
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Old 03.08.2007, 10:18
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Re: w-lan installation (can't connect to inet)

without getting too "into" this,
a) do you have firewalls active?
b) were you able to connect prior to this new device without problem?
c) check for firmware updates?
d) did you google for similar problems?
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  #6  
Old 03.08.2007, 10:27
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Re: w-lan installation (can't connect to inet)

I had a very similar problem once. Wasted a whole Sunday trying to get a router to work through an ADSL modem. Finally I gave up and took it back to the shop. The issues I experienced seemd very similar to yours.

The advice I got at the shop (Manor) was that ADSL modems also have a routing component in them, and to install two routers together means that you really need to know your stuff and understand all the principles of routing tables, DNS servers etc, and at that point it becomes a bit more than just plug & play.

The solution was very simple. Throw away the ADSL modem, and by a wireless router with a built-in modem (Manor exchanged the router I originaly brought). Took it home and had it working in 5 minutes.
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Old 03.08.2007, 10:35
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Re: w-lan installation (can't connect to inet)

of course to step back and try the laptop with the wired connection would have the benefit of telling you whether your modem/router is the problem (ie. you don't have internet connection). Also ENSURE that your TCP/IP settings are set to automatically get an IP address (everything automatic) and that the modem/router is set to deliver this (which it will be in pristine, out-of-the-box condition).
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Old 03.08.2007, 12:59
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probem solved but now there is a new one

Thanks a lot guys

I have wireless inet now, the only thing i had to do was to change a setting in the modem mode (from routing to bridge) and that was it!

but now a new question... my wife has an old desktop that can only connect to inet through a usb cable. since the modem is in bridge mode, the desktop can't get online from it and the Wireless router only has ethernet oulets, no usb's.

is there such a thing as a cable that has on one end an ethernet plug and on the other a USB one?
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  #9  
Old 03.08.2007, 13:05
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Re: probem solved but now there is a new one

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is there such a thing as a cable that has on one end an ethernet plug and on the other a USB one?
No.

Why not buy a USB wireless key? Or fit a network card and connect to the router by Ethernet?
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Old 03.08.2007, 13:11
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Re: probem solved but now there is a new one

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but now a new question... my wife has an old desktop that can only connect to inet through a usb cable. since the modem is in bridge mode, the desktop can't get online from it and the Wireless router only has ethernet oulets, no usb's.
?
It seems strange there is no ethernet connection on her machine, even the old machines had networking slots.
If it is a desktop machine, you can add a card, or if it is a notebook, you can go PCMCIA card, or USB wireless.
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Old 03.08.2007, 13:36
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Re: w-lan installation (can't connect to inet)

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I had a very similar problem once. Wasted a whole Sunday trying to get a router to work through an ADSL modem. Finally I gave up and took it back to the shop. The issues I experienced seemd very similar to yours.

The advice I got at the shop (Manor) was that ADSL modems also have a routing component in them, and to install two routers together means that you really need to know your stuff and understand all the principles of routing tables, DNS servers etc, and at that point it becomes a bit more than just plug & play.

The solution was very simple. Throw away the ADSL modem, and by a wireless router with a built-in modem (Manor exchanged the router I originaly brought). Took it home and had it working in 5 minutes.
Or be the proud owner of a Cisco Certified Network Professional Cert like myself. The guys in most shops are muppets, you're better off researching it yourself...It can be done as long as your willing to spend the time looking into it and doing some work...I won't go into variable length subnet masks or routing protocols and such like but I can assure you it gets a lot worse!!
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Old 03.08.2007, 13:37
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Re: probem solved but now there is a new one

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No.

Why not buy a USB wireless key? Or fit a network card and connect to the router by Ethernet?
You can also get ethernet to wireless, good advice Gooner
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  #13  
Old 03.08.2007, 13:37
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Re: w-lan installation (can't connect to inet)

yeah, I know it's kinda strange the desktop has no ethernet, that's why i wanted to know if there is such a cable.

about a USB wireless key, some kid in Migros told me that the key wouldn't work if the desktop does not have USB 2.0 outlets which is the desktop's case (only USB 1.0).

about the card, my computer skills ain't that good and i don't want to invest more money on such an old desktop.

just to give ya an idea of the desktop: originally it came with Windows ME (which was changed to win xp only last year!), 64mb ram (now 300 and something) and 8mb of video, processor AMD Duron 750 mhz.
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Old 03.08.2007, 13:39
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Re: w-lan installation (can't connect to inet)

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of course to step back and try the laptop with the wired connection would have the benefit of telling you whether your modem/router is the problem (ie. you don't have internet connection). Also ENSURE that your TCP/IP settings are set to automatically get an IP address (everything automatic) and that the modem/router is set to deliver this (which it will be in pristine, out-of-the-box condition).
Bah static IP's all the way...
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Old 03.08.2007, 13:41
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Re: w-lan installation (can't connect to inet)

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yeah, I know it's kinda strange the desktop has no ethernet, that's why i wanted to know if there is such a cable.

about a USB wireless key, some kid in Migros told me that the key wouldn't work if the desktop does not have USB 2.0 outlets which is the desktop's case (only USB 1.0).

just to give ya an idea of the desktop: originally it came with Windows ME (which was changed to win xp only last year!), 64mb ram (now 300 and something) and 8mb of video, processor AMD Duron 750 mhz.
Buy a pci ethernet card.. then ethernet to wireless unless it's close enough to hard wire without wireless (which is always the most secure option)

Another option is a PCI to USB 2.0 Card, can be picked up from a computer shop. This would solve your 1.0 problem for other stuff aswell
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Old 03.08.2007, 15:22
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Re: w-lan installation (can't connect to inet)

Honestly, buy a new PC (or laptop).

In fact, I have on old one (in comparison to yours it's a rocket) - 2Hhz Pentium, 512MB ram, 40GB drive (I think) (IDE 7200) with CD writer and a flat screen monitor.

Cracked copy of XP so updates are your problem.

Yours for 100 francs.

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yeah, I know it's kinda strange the desktop has no ethernet, that's why i wanted to know if there is such a cable.

about a USB wireless key, some kid in Migros told me that the key wouldn't work if the desktop does not have USB 2.0 outlets which is the desktop's case (only USB 1.0).

about the card, my computer skills ain't that good and i don't want to invest more money on such an old desktop.

just to give ya an idea of the desktop: originally it came with Windows ME (which was changed to win xp only last year!), 64mb ram (now 300 and something) and 8mb of video, processor AMD Duron 750 mhz.
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This user would like to thank gooner for this useful post:
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Old 05.08.2007, 13:34
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Re: w-lan installation (can't connect to inet)

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In fact, I have on old one (in comparison to yours it's a rocket) - 2Hhz Pentium, 512MB ram, 40GB drive (I think) (IDE 7200) with CD writer and a flat screen monitor.

Cracked copy of XP so updates are your problem.

Yours for 100 francs.
Believe it or not, my wive refuses to get rid of her old desktop (she's too swiss, I guess), so I'll have to buy an ethernet card.

Thanks anyway, man
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Old 18.10.2007, 14:22
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Re: w-lan installation (can't connect to inet)

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A few days ago I bought a W-lan router (zyxel P-320W), got the thing installed to my modem (zyxel prestige 660RU-t1
I had exactly the same problem too, with a ZyXel P-320W router and a ZyXel P623-ME modem.

I called up my internet provider (Tele2) and a friendly German chap talked me through the installation at a cost of about 80chf for the call. It worked fine for a few days and then suddenly it just stopped connecting to the net.

I tried all kinds of things to get it to work and it caused me no end of frustration. After a couple of months of trying i reluctantly called up the Tele2 people on their premium rate number, they told me i'd have to call the ZyXel support people on their premium number.

So i called them and they couldn't help as i was trying to connect it to an MacBook Pro and they didn't know how to deal with an Apple. The guy said i'd have to call Apple.

By this point i was getting angry having to call all these premium rate numbers and getting nowhere. So i dialled the number of the Data Quest (Apple) store where i'd bought the modem and router and they put me through to their support person. I explained the situation again and he told me that the problem didn't lie with the MacBook it was with my internet provider and i'd have to call them.

Now the steam was fizzing out of my ears and as i got put through to Tele2's technician. This time the person i spoke to told me my internet connection was fine and he couldn't help me as i hadn't purchased the ZyXel gadget from Tele2 so i started ranting to him about customer service and then suddenly realised that ranting wasn't going to get me wirelessly online. So i asked the guy how much it would cost for a wireless router/modem from Tele2 and he told me it was 49chf and he'd stick one in the post.

It arrived a few days later and it took only ten minutes from unpackaging the box to experiencing the joys of wireless.

I still have the ZyXel router and modem if anybody wants to buy them? I'm not sure if Data Quest will take them back now.
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Old 31.08.2008, 22:24
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Re: w-lan installation (can't connect to inet)

Hi. hoping someone can help... I am also extremely frustrated with my internet at home, but techinically not competent!... Have a ZyXel 600 series modem, have been using it for over a year. Though it would cut out every now and again, not terrible. Now, I am unable to connect to the internet the majority of the time, have to reset my modem, repair the modem and after a few tries of 'cannot connect to the wireless network' or 'no wireless connection found' then try again and it will work... any ideas? anyone recomend someone that i can hire around Zug who can help me sort this out? Ughhhh!!!
thanks
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  #20  
Old 31.08.2008, 23:02
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Re: w-lan installation (can't connect to inet)

PM coming for some support.
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