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Old 09.02.2011, 00:22
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Early cancellation of T-mobile contract as moving abroad

Hi I will be moving to Switzerland in the coming month, but I still have 5 months left on my mobile contract with T-mobile. I just want to know if anyone has experience in this field, or can give me any advice as to what I should do. Are there are any terms that I can use to get out the remained of my contract, or any other things I can reduce the payments to below the 4% discount on the remaining monthly payments. Any help is appreciated.
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Old 09.02.2011, 01:46
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Re: Early cancellation of T-mobile contract as moving abroad

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Hi I will be moving to Switzerland in the coming month, but I still have 5 months left on my mobile contract with T-mobile. I just want to know if anyone has experience in this field, or can give me any advice as to what I should do. Are there are any terms that I can use to get out the remained of my contract, or any other things I can reduce the payments to below the 4% discount on the remaining monthly payments. Any help is appreciated.
Perhaps ask these people there...
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Old 09.02.2011, 08:03
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Re: Early cancellation of T-mobile contract as moving abroad

Sadly you will have to pay it out...I'm still paying my TMobile contract for an entire year.

My contract was in Germany, I don't know if they operate diff. in the UK...but my guess is that they don't. Additionally, when I canceled the contract...they made me pay the entire amount owed at once rather than monthly till the contract was over. I had to cancel my cancellation in order to pay monthly. Make sure you cancel it a few months before the contract is over because TMobile will automatically renew it if you don't.

Good luck!
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Old 09.02.2011, 08:19
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Re: Early cancellation of T-mobile contract as moving abroad

I had the same problem when I left England in October. My contract doesn,t run out till march 2011 when I asked them about it they said i,d have to pay all the remaining payments. So I kept my phone and carried on making payments luckly now next month I can cancel it. Though I can still use my phone here. Can you not use yours abroad. Im with 02.
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Old 10.02.2011, 20:09
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Re: Early cancellation of T-mobile contract as moving abroad

It might depend on the country you live in. In my case (NL) I was able to cancel the remainder of my contract with t-mobile, on the grounds that they "could not provide me the service as agreed in the contract" anymore. All it took was a letter to them, with proof of me leaving the country. Followed one month later by a note to my bank not to accept any withdrawals from T-mobile again (and a copy of that letter to T-mobile, because they kept trying to draw the subscription money from my account even though the contract was cancelled...)
I am not sure about the procedue and legislation in the UK though, but I suppose it will never hurt to try.
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Old 10.02.2011, 20:27
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Re: Early cancellation of T-mobile contract as moving abroad

I have a UK contract with T-Mobile, and it runs until April 2012 without, it seems, any option other than paying it out.

They did agree to reduce the monthly payment from £30 to £25, though unfortunately this is meaningless because I only have to use it a few times here, and the charges swallow up the reduction. (I chose the £30 tariff because it included 900 free minutes i.e. I would have no monthly bills on top of the contracted amount. My calculations hadn't included the possibility of getting a job offer in Switzerland shortly after starting the contract.)

It can be unlocked (more expense) and used with a Swiss SIM though of course I'll still be paying the £25 a month to T-Mobile for the next 15 months or so.

I could sell the phone on E-Bay I suppose. Or I could ask someone else to take over the contract, but it would still be in my name so if they abused it, I'd have to pay.

There is probably something that can be done to improve the situation but apathy probably means I'll end up paying out the contract.
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Old 10.02.2011, 21:54
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Re: Early cancellation of T-mobile contract as moving abroad

I did find a site called cell swapper. The problem is I only have a few months until I can cancel so its not really beneficial, but if you have over a year give it a try.

http://uk.cellswapper.com/

I will try and negotiate them reducing my monthly bill by 5 pounds and use my handset which I bought outright anyway with a swiss sim.

@peterg are you using swisscom or someone else?
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Old 10.02.2011, 22:08
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Re: Early cancellation of T-mobile contract as moving abroad

I had a similar issue with Vodafone when I went to work in Stuttgart a couple of years back. They were very helpful but only within the limits of the contract; ie they transferred me onto the cheapest monthly package they had and cancelled it when it finished 5 months later.

I vowed that as I can't guarantee to ever stay in one country for long never to commit to a monthly mobile plan again. PAYG all the way now.
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Old 10.02.2011, 22:14
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Re: Early cancellation of T-mobile contract as moving abroad

This might be slightly off topic.

I understand that a T-mobile account can be used to access onboard HotSpot Wifi on the ICE trains in DE ( as well as by non-customers armed with a credit card ). A person needing the onboard HotSpot Wifi on the ICE might be in the market for a T-Mobile account / SIM card, no ? T-mobile UK and T-Mobile DE are the same companies I presume.

http://www.t-mobile.de/hotspot/preis...3108-_,00.html
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Old 11.02.2011, 21:15
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Re: Early cancellation of T-mobile contract as moving abroad

[QUOTE=ebonie;1100070

@peterg are you using swisscom or someone else?[/QUOTE]

I'm not using any Swiss company. I'm not really using a mobile phone at all here, apart from occasional text messages on my UK T-Mobile phone. I have a work mobile for personal emergency I suppose, but so far I've not found much need for a mobile here.
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