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Old 18.02.2011, 17:50
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Cablecom offers (Router free)

Halllllllllllllllllo,

I am moving to Switzerland on April and I would like to contract Cablecom 5MB (now with Router free) but I have seen that this offer is only until the end of March. I will move in the middle of April.

What should I do?

Do you know if they will have new offers?

I have actually a good router with ethernet input and WPA2 but I don't know if it would work with cablecom....

Thanks in advance
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Old 18.02.2011, 18:10
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Re: Cablecom offers (Router free)

Your router will probably work with Cablecom. They always have offers and getting a digital phone at half price with your Internet connection is better value...
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Old 18.02.2011, 18:11
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Re: Cablecom offers (Router free)

Thanks.

I only want internet.
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Old 19.02.2011, 01:14
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Re: Cablecom offers (Router free)

Do they have other offers for people who only want internet?
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Old 19.02.2011, 03:07
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Re: Cablecom offers (Router free)

Well, it's all one google away:
http://www.cablecom.ch/en/b2c/internet.htm

Just got the Fiber Power internet 20, so far so good.
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Old 19.02.2011, 03:56
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Re: Cablecom offers (Router free)

don't sign a contract (you will have for 12 or 24 months in minimum) just because a router comes for free. make your choice on mid- or long term facts (quality of service, fees, period of cancellation, contract details).

"free" is not always a bargain ....

it is usual to get a free "basic" router/modem by signing a contract for internet connection. nothing exotic.

for modems/routers, i recommend http://www.digitec.ch

Last edited by jrspet; 19.02.2011 at 05:44.
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Old 19.02.2011, 13:33
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Re: Cablecom offers (Router free)

Thanks.

If my router works, I wouldn't need another!

Could I make a contract without the free router? I don't want a 12 or 24 months contract.... :-(
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Old 19.02.2011, 13:44
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Re: Cablecom offers (Router free)

Your Router will work, unless it has a built-in ADSL Modem, instead of a standard WAN port. But you will also need a Cable Modem, which cablecom provides.

Doc.
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Old 19.02.2011, 15:38
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Re: Cablecom offers (Router free)

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Your Router will work, unless it has a built-in ADSL Modem, instead of a standard WAN port. But you will also need a Cable Modem, which cablecom provides.

Doc.
Yes, that's what everybody says... It has 5 ethernet ports, one as WAN and the others as LAN.

But can I think I couldn't reject the router they offer... ? And I have stay 1-2 years with them...
I don't think so. You have to accept their "Geschenk" yes or yes...
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Old 19.02.2011, 23:04
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Re: Cablecom offers (Router free)

If you only want internet, then you're not getting a "Kombi-angebot" (a package deal including more than one service from tv, internet, phone), and as far as I can tell, their offer of a free WLAN Router is only valid for online bookings of a Kombi-angebot. (see here)

I was surprised to see they charge a 39 CHF setup fee, I thought they'd just have a minimum contract length instead. But I'm pretty sure the minimum length is a lot less than 2 years.
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Old 20.02.2011, 10:58
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Re: Cablecom offers (Router free)

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If you only want internet, then you're not getting a "Kombi-angebot" (a package deal including more than one service from tv, internet, phone), and as far as I can tell, their offer of a free WLAN Router is only valid for online bookings of a Kombi-angebot. (see here)

I was surprised to see they charge a 39 CHF setup fee, I thought they'd just have a minimum contract length instead. But I'm pretty sure the minimum length is a lot less than 2 years.

If you make your contract online you have the option of free router available...

Anyway 2 years as minimum length is extrem...... I have lived in many countries and I haven't seen that before.......
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Old 21.02.2011, 18:12
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Re: Cablecom offers (Router free)

I've been looking at Cablecom too for a move to Zurich in April-May. I'm seeing 12 months everywhere not 2 years. Not sure if there's an option for less than 12 months.

On a related note, how long after ordering does it take for the installation/activation to occur?
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Old 21.02.2011, 18:41
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Re: Cablecom offers (Router free)

Check out their offers for Expats here:

http://www.cablecom.ch/en/b2c/kombiangebote/expat.htm

From experience, delivery is within 7 days and activation within 1-2 days.
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Old 21.02.2011, 20:23
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Re: Cablecom offers (Router free)

I recently got Cablecom and the contract is for 12 months. I'm not sure but I don't think you can get an Internet connection with another provider (SwissCom??) and don't get a minimum contract of a year.

By the way, the free wireless router works quite well
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Old 21.02.2011, 20:25
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Re: Cablecom offers (Router free)

I had a look at the Cablecom website. It's not quite clear to me how the TV signal is delivered. Is it IPTV, with a TV box that is connected to your internet? That would open up some interesting possibilities.
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Old 21.02.2011, 21:37
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Re: Cablecom offers (Router free)

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I recently got Cablecom and the contract is for 12 months. I'm not sure but I don't think you can get an Internet connection with another provider (SwissCom??) and don't get a minimum contract of a year.

By the way, the free wireless router works quite well

OK, router + 1 year, that's not so bad. Although I have already a router.
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Old 27.02.2011, 14:33
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Re: Cablecom offers (Router free)

A friend of mine called to cablecom to ask if I had to stay with them for 2 years, and they answered that YES, and no matter if you receive the "free" router or not...

Is there another posibility??? I am starting to think, that I will talk with somebody to share the costs of internet..... I don't want to sign a two years contract...

Why are swisscom and cablecom so unflexible???
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Old 09.03.2011, 10:06
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Re: Cablecom offers (Router free)

If you are an expat and you need to go back to your country, you can get a paper from the administration certifying that you are leaving Switzerland (in Geneva is called "attestation de départ"), and that paper will cancel any Internet/Phone/TV contract you are currently paying without any cancellation fee, as long as you have been a subscriptor for at least a few months.

For example with Orange CH if you sign a 24-month mobile phone contract, you can cancel it (without paying) if you leave Switzerland 6 months after signing it.

The only 'catch' is that you need a good reason to leave Switzerland, such as finishing your contract for example, and a visit to the administration.
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Old 13.03.2011, 22:22
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Re: Cablecom offers (Router free)

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If you are an expat and you need to go back to your country, you can get a paper from the administration certifying that you are leaving Switzerland (in Geneva is called "attestation de départ"), and that paper will cancel any Internet/Phone/TV contract you are currently paying without any cancellation fee, as long as you have been a subscriptor for at least a few months.

For example with Orange CH if you sign a 24-month mobile phone contract, you can cancel it (without paying) if you leave Switzerland 6 months after signing it.

The only 'catch' is that you need a good reason to leave Switzerland, such as finishing your contract for example, and a visit to the administration.
Good! I did it when I was in Germany and I had a contract (gym). I didn't know that I could do it here too... So if I finde a job in the UE and I decide to leave Switzerland, I could finish the whole contracts! That's great news.
Thanks.
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Old 19.03.2011, 23:04
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Re: Cablecom offers (Router free)

I just installed cablecom internet/TV/phone. I arrived on the day indicated. I ordered it in Holland before my move to Basel, via internet. Although almost no documentation included it worked fine. Just wait +/- 1 hour for the modem to think. The (free) router is connected after the modem by a short ethernet cable: with other words any router would work. Or if you want you can just connect your mac/pc to the modem and forget about the router.
Strange thing though is that no bill was included (nice) and no e.mail address offered (not needed but one would expect one).
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