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Old 25.02.2011, 21:21
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Swisscom TV trauma

i signed up for swisscom-TV last January, one month later I went to the swisscom shop to terminate the contract (within the trial period), and return the equipment at the same time.

Last February I still received a TV bill. I inquired the shop and got informed that I still need to pay it for the whole year, as that is the minimum duration of the contract. Afterwards I can get my money back. OK, I continued my payment without arguing.

Now it has been one year and is the time to collect the money. I inquired again and was told that I will be refunded monthly by subtracting the overcharge from my bill, since I have other service from swisscom. In fact I am thinking of changing a provider now, but apparently I still have to be bonded with swisscom for a while, if I want my money back.

I am not sure if this is a typical case or just a mishandling on me. Just want to recommend a second thought to those who are considering to give swisscom-TV a try.
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