Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Thread Tools Display Modes
Old 25.02.2011, 21:21
subgold's Avatar
Junior Member
Join Date: Nov 2009
Location: Zurich
Posts: 67
Groaned at 2 Times in 1 Post
Thanked 25 Times in 12 Posts
subgold has made some interesting contributions
Swisscom TV trauma

i signed up for swisscom-TV last January, one month later I went to the swisscom shop to terminate the contract (within the trial period), and return the equipment at the same time.

Last February I still received a TV bill. I inquired the shop and got informed that I still need to pay it for the whole year, as that is the minimum duration of the contract. Afterwards I can get my money back. OK, I continued my payment without arguing.

Now it has been one year and is the time to collect the money. I inquired again and was told that I will be refunded monthly by subtracting the overcharge from my bill, since I have other service from swisscom. In fact I am thinking of changing a provider now, but apparently I still have to be bonded with swisscom for a while, if I want my money back.

I am not sure if this is a typical case or just a mishandling on me. Just want to recommend a second thought to those who are considering to give swisscom-TV a try.
Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
TV in my PC over Swisscom? mikegray TV/internet/telephone 0 12.01.2011 09:49
Swisscom 3g seems to be down Alchemy TV/internet/telephone 9 09.11.2010 15:34
The trauma of Switzerland's morality detentions Midas Swiss politics/news 10 14.09.2010 14:28
Cable car trauma - video for Bon Jovi's official video joski7 Other/general 16 23.02.2010 11:42
Cable car (matterhorn) trauma!!! joski7 Travel/day trips/free time 107 30.01.2010 00:52

All times are GMT +2. The time now is 12:59.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0