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Old 22.03.2011, 13:03
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New tariffs from Swisscom Mobil

http://www.swisscom.ch/FxRes/Files/N...bos_NEU_en.pdf

More expensive but more stuff included - and calls to external networks are now also charged by the hour.

What I don't like about that: they're now making a distinction between Swisscom landlines and other providers. So far, landline has been landline. Charging 20c per hour more for calls to external landlines is a bit excessive, I think.

Also, I'm not sure if the all-in "BeFree" will still be offered after April 1.
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Old 23.03.2011, 01:55
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Re: New tariffs from Swisscom

Swisscom is very expensive, and when compared to US cellphone providers it's a rip off. when i first came to CH (over three years ago) Swisscom had nothing with free nights and weekends, or unlimited SMS.
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Old 23.03.2011, 06:59
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Re: New tariffs from Swisscom

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Swisscom is very expensive, and when compared to US cellphone providers it's a rip off. when i first came to CH (over three years ago) Swisscom had nothing with free nights and weekends, or unlimited SMS.
I agree that they're a rip-off - not only compared to US providers. According to Connect, who recently tested the Swiss networks, we pay the highest prices in Europe here and have networks that rank among the worst.

Anyway, the US are steering into the same kind of lack-of-competition cul-de-sac that Switzerland finds itself in. Only 3 major providers means high prices and bad network quality.

Peter
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Old 23.03.2011, 08:18
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Re: New tariffs from Swisscom Mobil

I'm glad to see Swisscom coming out with some new price plans, but the thing that is still killing me with them is that they don't offer any free calling plan within their own network. Sunrise has the "Flat Basic" abo, and for 10 CHF per month you get free unlimited calls within the Sunrise network. Swisscom nails you with the "per hour" thing, because really most people talk just a few minutes, but make several calls. So each call @0.70 CHF adds up.

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According to Connect, who recently tested the Swiss networks, we pay the highest prices in Europe here and have networks that rank among the worst.
I think Swisscom has one of the best networks in Europe, where did you hear it's not good? The Connect test (D/A/CH) gave them 454 points out of a possible 500. The only other network Connect rated higer than that was A1 in Austria with 465 points. (According to the Nov.2010 Connect report)
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Old 23.03.2011, 08:31
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Re: New tariffs from Swisscom Mobil

I have worked in Europe and Scandinavia for half a dozen mobile operators on the technical side and the Swisscom network is pretty good. Very expensive in terms of call costs to the customer though, but I never had a problem with the signal.

For quality in Switzerland Swisscom mobile is the best in my opinion which is why I've put up with higher costs for nearly 6 years that I've been here.

I wish the other operators would get their act together and give them some decent competition.
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Old 23.03.2011, 09:04
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Re: New tariffs from Swisscom Mobil

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I think Swisscom has one of the best networks in Europe, where did you hear it's not good?
http://www.kassensturz.sf.tv/Nachric...te-fuer-Orange

they tested several European networks and found that all three Swiss networks are somewhere slightly below European average. Which is especially disappointing as we have the highest prices here.

Peter
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Old 23.03.2011, 09:06
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Re: New tariffs from Swisscom Mobil

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For quality in Switzerland Swisscom mobile is the best in my opinion which is why I've put up with higher costs for nearly 6 years that I've been here.
From what I can tell (and I've used both networks over the last 2-3 years), Swisscom and Sunrise are pretty much en par in terms of network speed. I have been experiencing fewer dropped calls on Sunrise. However, I'm back with Swisscom now because Sunrise's customer service is among the worst I've ever seen in any company I have dealt with.
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Old 23.03.2011, 09:10
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Re: New tariffs from Swisscom Mobil

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I have worked in Europe and Scandinavia for half a dozen mobile operators on the technical side and the Swisscom network is pretty good.
I don't doubt that - I think the problem with the sub-par network capacity doesn't lie with Swisscom but with the regulations. It's almost impossible to add additional antennas here without lengthy legal battles.

That said, all three Swiss network providers are rapidly falling behind their US and EU competitors in terms of 4G and general next-gen networks. In a year or so, we'll be the only country in the Western world that doesn't have wide-spread LTE, WiMAX or at least HSDPA+ networks. Which will make the insanely high prices we have to pay here even more ridiculous.
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Old 23.03.2011, 10:33
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Re: New tariffs from Swisscom Mobil

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hey tested several European networks and found that all three Swiss networks are somewhere slightly below European average. Which is especially disappointing as we have the highest prices here.
I think the quality of networks and prices here are pretty good. You can get a prepaid card for 5 CHF here and have it remain valid for a year without adding any money. And a 10 CHF subscription with unlimited in-network calling is a great deal that can't be found in many neighboring countries. Or the USA.

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From what I can tell (and I've used both networks over the last 2-3 years), Swisscom and Sunrise are pretty much en par in terms of network speed. I have been experiencing fewer dropped calls on Sunrise. However, I'm back with Swisscom now because Sunrise's customer service is among the worst I've ever seen in any company I have dealt with.
Yea, Sunrise put a heavy focus on building a good 3G network and it shows. They are still a small company compared to Swisscom, so I think they are doing a great job considering (well, ok, Alcatel-Lucent is actually running their network...as well as Oranges). Orange has more of a problem with coverage tho because they don't have the GSM 900MHz frequency that Swisscom and Sunrise have. Right now 3G is only on 2100MHz for all 3 operators, but some bandwidth is being shifted from 900 to make room for 3G, and when that happens, Orange will be hurting even more because Swisscom and Sunrise's 3G coverage will then match their GSM coverage, while Oranges 3G coverage will remain as it is now.

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That said, all three Swiss network providers are rapidly falling behind their US and EU competitors in terms of 4G and general next-gen networks. In a year or so, we'll be the only country in the Western world that doesn't have wide-spread LTE, WiMAX or at least HSDPA+ networks. Which will make the insanely high prices we have to pay here even more ridiculous.
LTE is not widespread in any country right now, nor will be in the next few years. It will be in some city centers, but that's not wide-spread.

The Swiss operators (and most other EU ones) are going to milk their HSPA networks for a while longer, so no rush to 4G. In the US there's more of a rush to 4G since Verizon's "3G" (ahem) is not really 3G, but a tweaked 2G network (EVDO can only reach 3Mbps max). And since Verizon is building out their 4G at a quick pace, AT&T needs to as well, so they don't get bypassed. But still their LTE nets won't be "wide-spread" for a while, these things take time.
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Old 23.03.2011, 10:42
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Re: New tariffs from Swisscom Mobil

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LTE is not widespread in any country right now, nor will be in the next few years. It will be in some city centers, but that's not wide-spread.
Oh, I think it's becoming increasingly wide-spread in Germany:
http://www.onlinekosten.de/mobilfunk/lte/lte-ausbau

And it's not a city-thing, either: they're primarily using it to cover rural areas where they can't provide DSL.

Vodafone has just added 1500 LTE locations to their network in Germany and will cover all rural areas that don't have DSL right now by the end of the year.

Peter
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Old 23.03.2011, 10:44
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Re: New tariffs from Swisscom Mobil

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I think the quality of networks and prices here are pretty good. You can get a prepaid card for 5 CHF here and have it remain valid for a year without adding any money. And a 10 CHF subscription with unlimited in-network calling is a great deal that can't be found in many neighboring countries. Or the USA.
those are niche-markets, however. It's always easy to offer unlimited in-network calls if nobody else uses that particular provider :-)
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Old 23.03.2011, 12:51
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Re: New tariffs from Swisscom Mobil

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Oh, I think it's becoming increasingly wide-spread in Germany:
http://www.onlinekosten.de/mobilfunk/lte/lte-ausbau

And it's not a city-thing, either: they're primarily using it to cover rural areas where they can't provide DSL.

Vodafone has just added 1500 LTE locations to their network in Germany and will cover all rural areas that don't have DSL right now by the end of the year.

Peter
True, in addition to Scandinavia and the US, Germany is one of the few to be agressive with a 4G roll-out. But still, not contiguous coverage everywhere you go. And mainly data only, as there was arguments about how to implement voice on LTE (VoLGA or IMS), plus lack of LTE voice phones (right now data sticks only). Then the backhaul is still the big bottle-neck, you can have 100Mbps on the radio-link, but if the site doesn't have a fiber connection to bring the traffic back to the core then it's kind of pointless. Verizon is only offering their 4G customers 10Mbps service max because of this. Right now we are getting 7.2Mbps with our 3G connections.

I don't mean to sound so negative, I work in telecom and would love to see more operators rolling out LTE agressively, but the thing is that the 3G nets are pretty good and upgradeable to 100Mbps, and the backhaul issue needs to be sorted first anyway, so the move to 4G in Europe will be more of an evolution over time, or let's call it a "Long Term Evolution" maybe?

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those are niche-markets, however. It's always easy to offer unlimited in-network calls if nobody else uses that particular provider :-)
Yea, but in most countries you can't even get any subscription for 10 CHF per month.
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Old 24.03.2011, 21:16
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Re: New tariffs from Swisscom Mobil

If I text Swisscom now to start on the new contract As of April, does that count as a contract renewal?
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Old 24.03.2011, 21:22
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Re: New tariffs from Swisscom Mobil

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If I text Swisscom now to start on the new contract As of April, does that count as a contract renewal?
I wouldn't think so - but I'd call and ask before you end up signing something new.
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Old 25.03.2011, 00:10
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Re: New tariffs from Swisscom Mobil

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I have worked in Europe and Scandinavia for half a dozen mobile operators on the technical side and the Swisscom network is pretty good. Very expensive in terms of call costs to the customer though, but I never had a problem with the signal.

For quality in Switzerland Swisscom mobile is the best in my opinion which is why I've put up with higher costs for nearly 6 years that I've been here.

I wish the other operators would get their act together and give them some decent competition.
It's probably one of the smallest too... and cheaper to maintain.
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