Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #1  
Old 07.08.2011, 13:15
Newbie
 
Join Date: Aug 2011
Location: Zurich
Posts: 4
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
lebez has no particular reputation at present
Fixed phone (Cablecom) plays (Sunrise) message when dialing. Why?

Hi,
I friend gave to me a fixed cordless phone which I'm trying to use on my UPC-Cablecom connection at home.
I can receive calls with no problem, but if I make a call from the phone, it plays a message from Sunrise, telling to contact them to susbcribe to their service.
But this doesn't make sense: my connection is with Cablecom, is it possible the fixed phone it's locked for Sunrise?
I asked Sunrise, Panasonic and Cablecom, all of them tell the problem is of the other, nobody wish to think a bit out-of-the-box maybe because the phone is not new.
Phone model: Panasonic KX-TG110EX

If anyone has an idea of why I can't make calls from the phone, please let me know.
Thanks
Reply With Quote
  #2  
Old 07.08.2011, 22:36
Podge15
 
Posts: n/a
Re: Fixed phone (Cablecom) plays (Sunrise) message when dialing. Why?

It's only a guess, but possibly the Panasonic phone is set up to prefix whatever you dial with a 5 digit code which in principle allows you to select which phone company is to make the call. For example I had so-called preselect with Sunrise, so that normally they handled the call, but I could cause the call to be handled by Econophone using the code 10781. The code for Sunrise is 10707. If your phone is preceding whatever you dial with the 10707 code, this would explain the effect you describe.
Reply With Quote
  #3  
Old 06.09.2011, 20:13
Newbie
 
Join Date: Aug 2011
Location: Zurich
Posts: 4
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
lebez has no particular reputation at present
Re: Fixed phone (Cablecom) plays (Sunrise) message when dialing. Why?

The phone came originally along with a contract package from Sunrise. The phones provided with the contracts are locked for Sunrise and the company tells it's not possible to unlock them.

So, I have a "one way" phone.
Reply With Quote
Reply

Tags
fixed phone




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Dialing phone numbers flowergirl Other/general 12 30.07.2012 17:52
Fixed IP Address with Cablecom? esto TV/internet/telephone 23 24.06.2011 15:08
Fixed phone tariff bevilachka TV/internet/telephone 1 11.08.2008 14:38
Cablecom offering free fixed line calls dino TV/internet/telephone 5 21.03.2007 09:03
Difficult to edit a message when using textbox editor spamchek Forum support 5 13.05.2005 17:31


All times are GMT +2. The time now is 21:43.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0