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Old 21.09.2007, 16:20
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Sky TV, Reception for ITV 2, 3 & 4

I have just read the previous posts regarding the above issue and will try out some of the suggestions that Lob Rockster made (thanks for these )

However, as a general comment and even if these do work, are you able to buy better dishes for your Sky. I know that Media Markt and the like stock lots of different models etc but is there somthing that you should really look for when thinking about a new dish (the one we had installed in April was supplied by the Installer so i do not know if it is a cheapy one or not, it looks to be around 80cm)

We used to get breaks in the TV when it was raining and so on, but know some channels just do not work at all (the ones mentioned above).

Any suggestions ?
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Old 21.09.2007, 16:41
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Re: Sky TV, Reception for ITV 2, 3 & 4

I'm no expert mate - but I've set my dish up a few times, and the most likely thing must be that its just gone slightly out of alignment.

I also had a problem with water in one of my cables, but that was charcterised by intermittent jumping of parts of the picture - no channels were totally lost.

Was it working fine when you first got it installed?
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Old 21.09.2007, 16:46
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Re: Sky TV, Reception for ITV 2, 3 & 4

Yeah it worked great when it was first installed, and always had the small problems when the weather is a bit poo, but now it is getting a bit silly.

You are probably right and it is the alinment.
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Old 21.09.2007, 16:50
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Re: Sky TV, Reception for ITV 2, 3 & 4

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Yeah it worked great when it was first installed, and always had the small problems when the weather is a bit poo, but now it is getting a bit silly.

You are probably right and it is the alinment.

Or the skew. Try loosening the LNB a bit and then watch the signal strength and quality as you twist it a few mm at a time (each time wait at least 10 secs for the results - there's a delay).
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Old 21.09.2007, 16:55
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Re: Sky TV, Reception for ITV 2, 3 & 4

We bought a 60cm version and it's transparent so I thought the signal would be rubbish. However we get perfect signal except when it is heavily raining.

I agree with (adrian76) as it is probably out of alignment. Ours is on a stand as we can't fix it to the wall and strong winds seem to move it only slightly, but enough to lose the signal.

However this week we have lost channel Five - can get every-other channel (e.g. Channel 4), but not Five - so no Fifth Gear for me
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Old 21.09.2007, 17:16
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Re: Sky TV, Reception for ITV 2, 3 & 4

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We bought a 60cm version and it's transparent so I thought the signal would be rubbish. However we get perfect signal except when it is heavily raining.
Yeah - I've got a 90cm one and I've not managed to lose the picture yet at all - I'd say with an 80cm you should also expect pretty decent results.

Having said that - something also depends on how clear your path is up to the satellite.
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Old 30.03.2009, 18:08
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Re: Sky TV, Reception for ITV 2, 3 & 4 Channel five

For the last 3 days or so, we've been unable to recieve 'five' and the 4 x 'fiveUS' channels on sky, all other channels perfect. Is anyone out there experiencing the same problems? I live in Chatel-st-Denis near vevey,montreux. I watch them alot and would love them back! any ideas? Also has anyone noticed that the 'pulse' channels have completely gone from the listings? whats that about!
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Old 30.03.2009, 20:02
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Re: Sky TV, Reception for ITV 2, 3 & 4 Channel five

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For the last 3 days or so, we've been unable to recieve 'five' and the 4 x 'fiveUS' channels on sky, all other channels perfect. Is anyone out there experiencing the same problems? I live in Chatel-st-Denis near vevey,montreux. I watch them alot and would love them back! any ideas? Also has anyone noticed that the 'pulse' channels have completely gone from the listings? whats that about!
Just answered my own question! Fiddling with the dish made no difference. So looked up sky help page on the web, whih advised amongst other things: pulling out the reciever cable, waiting a bit, then turning it back on. Did this and after a little delay had all my 'five' channels back!

Still would like to know what happened to 'pulse' though!?
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Old 28.04.2009, 15:41
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Re: Sky TV, Reception for ITV 2, 3 & 4 Channle 5

Here is a bit of help form a Sky viewer in Berlin if you want your ITV Channel 4 and Channel 5's back.

Do the following:

If you have a SKY box and card then you only need a 1.6 - 1.8m dish to receive the UK channels in Berlin. The only channels you can't get are the BBC. I agree with you ITV, Channel 4 and soon to be the Channel 5 group have disappeared from the SKY menu but that does not mean you cant receive them.

Do the following below and you will have them all back:

To be able to receive ITV1 on sky, for various regions, you need to do the following;

On your remote control press the Services button.

Then select System Set up.

Then select add channels

Change the frequency to 12400 and select find channels the digibox will locate about about 6 ITV1 regional channels. Save them and they will be saved in your other channel menu.

You cant access them as you would any other channel, you need to go into Services again and select other channels and you will find them stored there.

Channel 4 has now gone too and you need to do the same using frequency 12480.

Channel 5 group will go shortly just change the frequency to 12422 or 12425 and for this one only the polarisation from V to H.

Hope this help you all.
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Old 28.04.2009, 15:45
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Re: Sky TV, Reception for ITV 2, 3 & 4

Interesting, so 'Freesat' is causing a rift with SKY
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Old 29.04.2009, 10:49
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Re: Sky TV, Reception for ITV 2, 3 & 4

I was losing BBC Two during the The Apprentice you're fired last week, but some late night pruning of the cherry tree branches above the dish immediately solved the problem. It had been OK until it bloomed. So the problem is not always too techy.

Note that the signal doesn't come on an angle 'face on' to the dish but from a higher angle, which bounces of the dish and hits the LNB (receiver) which is below rather than in the centre of the dish. So you might think the dish has a clear view but in fact is being blocked by some higher obstructions.

Don't ask me why only some channels are initially affected when the signal is weak - BBC Two in my case seems one of the first to have problems.
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Old 29.04.2009, 12:21
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Re: Sky TV, Reception for ITV 2, 3 & 4

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Don't ask me why only some channels are initially affected when the signal is weak - BBC Two in my case seems one of the first to have problems.
This depends on the Beam/footprint. The BBC channels are on a narrow beam focussed quite tightly on the UK and we are on the outer edge so only receive a weak signal.

Posted many times before but anyhow: http://www.sdsdigital.co.uk/Footprints-p-7.html
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Old 29.04.2009, 12:31
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Re: Sky TV, Reception for ITV 2, 3 & 4

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Note that the signal doesn't come on an angle 'face on' to the dish but from a higher angle, which bounces of the dish and hits the LNB (receiver) which is below rather than in the centre of the dish. So you might think the dish has a clear view but in fact is being blocked by some higher obstructions.
From my understanding the position of the Satellite is higher than the dish angle.

Think about it, the LNB is lower than the centre of the dish, so the beam comes from higher up, and is reflected down onto the LNB.

Of course for a dish with a central mounted LNB, then the dish a looking straight at the satellite. But these are generally only bigger dishes (above 1m).

http://www.satelliteonline.co.uk/loc..._satellite.htm
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Old 29.04.2009, 16:17
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Re: Sky TV, Reception for ITV 2, 3 & 4

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From my understanding the position of the Satellite is higher than the dish angle.
Thanks for wording it better - That's exactly what I was trying to explain!


I understand that the BBC channels come from Astra 2D with a norrower footprint than other Astra availability, but don't know why a particular channel (in my case BBC Two, or some BBC one regions) should be weak when others (also BBC one Regions) are fine, as I assumed all BBC channels/regions came from the same sattelite / beam. Maybe something to do with the frequencies...
It doesn't matter - I am just curious, and don't want to hijack the thread.
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Old 29.04.2009, 19:32
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Re: Sky TV, Reception for ITV 2, 3 & 4

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Thanks for wording it better - That's exactly what I was trying to explain!


I understand that the BBC channels come from Astra 2D with a norrower footprint than other Astra availability, but don't know why a particular channel (in my case BBC Two, or some BBC one regions) should be weak when others (also BBC one Regions) are fine, as I assumed all BBC channels/regions came from the same sattelite / beam. Maybe something to do with the frequencies...
It doesn't matter - I am just curious, and don't want to hijack the thread.
NP

I am sure there is an explanation. the BBC regions might be due to higher power output setting for the regions on the edge of the signal (North or South of the UK).

Also:

Each satellite location / angle i.e. 28.x has more than one satellite which are spread over a small enough area that your dish picks them up as a single satelitte. Obviously some satellites will be closer to perfectly alinged than others. Then on each satellite there are multiple transponders to send the channel signals each one is capable of sending X channels (since going digital this number has increased). There may also be a technical reason relating to the age of the satellite, power output etc...

I remember reading that after the BBC (then the ITV etc..) switched to 'open' (not encrypted) broadcasts, SKY bootted them only lower power transponders.

Maybe someone with more knowhow can give an exact explanation.
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Old 29.04.2009, 19:58
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Re: Sky TV, Reception for ITV 2, 3 & 4

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I remember reading that after the BBC (then the ITV etc..) switched to 'open' (not encrypted) broadcasts, SKY bootted them only lower power transponders.
My understanding of this was a little different. BBC were all paying Sky to be on their satellite bandwidth and program guide. As part of this agreement their channels were encrypted and you needed a sky viewing card to decrypt them. But at time went on, the BBC didn't see the value in paying sky for this service, so switched to another satellite in the Astra cluster. Sky realised they still needed the BBC, as they produce the majority of the UKs high quality television, so didn't remove them from the EPG. But as the signals was no longer encrypted there was no way to ensure that only the license payers in the UK got the BBC. Sky can broadcast over a large area with strong signals as they "know" all their views are in the UK. Sky installed the box, it's plugged into a UK phone line you have a valid viewing card registered at/send to a UK address. With their open signals the BBC can't ensure this, so have tried to focus the signal purely on the UK which is why you have a weaker signal for the free to air (FTA) channels as opposed to the others, including the free to view (FTV), which can be watched without subscription, but require a viewing card.

Or at least that is what I think happened...
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