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  #161  
Old 20.01.2013, 01:05
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Anyone worked out yet how to forward a single port on the router rather than a range? I have a feeling I'm missing something obvious...

The menu under Advanced -> Options -> Forwarding only lets you input a Public and Target port range, it throws an error if you enter a single port number.
Try entering the same number twice, with a hyphen between, such as 80-80.
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  #162  
Old 20.01.2013, 01:20
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Try entering the same number twice, with a hyphen between, such as 80-80.
Thanks, I tried that but it didn't seem to work, however I'm not 100% convinced the service I was trying to set up was properly configured anyway, so it could be down to that rather than the forwarding. In the meantime enabling UPnP has got round most issues.
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  #163  
Old 20.01.2013, 01:53
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Re: UPC Cablecom - NEW HD Box Launching in 2012

I've been having a play with the new box today and I pretty much agree with everything mpk said earlier. The GUI is form over function, very flash, but a proper PITA as far as usability is concerned. I'm also hoping there are going to be a few more UK HD channels coming on line at some point (BBC One HD anybody?), but I knew what the selection was going in so I can't complain. I also got a few intermittent network drop outs this afternoon on a wired connection which didn't inspire confidence, so I'm hoping that's not a sign of a bigger issue coming down the track.

On the plus side the extra tuners are nice, and when the network is up you can't argue with this kind of speed:



At the end of the day this was an upgrade to my existing set up, mainly to take advantage of a quicker internet connection and free European landline calls for a modest increase in price; the TV side was just a nice to have. I'm not going to be tearing down my satellite dish just yet, but overall it was worth doing.
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  #164  
Old 20.01.2013, 09:18
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Installed our Horizon box yesterday as a replacement for the getting-on-a-bit HD recorder. So far it's more infuriating than awesomesauce:

* Buggy as hell if you want to try playing anything via a DLNA server - seems to randomly put the box in a weird state where broadcast stuff suddenly has no sound or, indeed, no video.
* Much-vaunted 3D interface is a usability nightmare. Menus are slow to navigate, and they're so obsessed with OMG OMG 3D GRAPHICS that even things like the recording library represent recorded items as huge icons which you have to select to see what they're actually representing.
* You can't just list recordings as simple text, which would be far saner.
* Multiple episodes of the same programme don't just appear as a list of episode titles. This is essential if you're a parent of a toddler who wants to build up a good collection of episodes of "In the Night Garden" but still be able to recall which one is the particularly gripping episode where Igglepiggle's blanket falls into Makka Pakka's ditch and causes chaos.
* The much-pimped ability to view video remotely via an iOS device or a web browser is actually just the ability to install an app which lets you watch a limited number of channels by streaming them over the 'net. For instance, I watch the cycling on Eurosport HD a lot in the summer - but it's not available on the mobile app. You can't do anything like remotely programming your box to record things, or indeed interact with it at all.

On the other hand, you can zap through channels quickly. Woohoo.

In summary - disappointing. Kind of hoping for a firmware update to fix some of this, but damn, they really didn't do any UX testing on this at all.
Thanks for the summary. Well that's bad news. I find it amazing that software on almost every other type of device has improved so dramatically yet these set top boxes seem to be stuck in some other realm where software is crap and completely untested. Seems like they didn't have any normal person "try it out" and give feedback before just throwing the software out to the general public.

Dan
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  #165  
Old 20.01.2013, 11:21
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Re: UPC Cablecom - NEW HD Box Launching in 2012

Here are my first impressions of Horizon:
  • the "3D" menus inhibit, rather than help, navigation
  • the search function is hard to use, and it doesn't seem to be possible to confine it to favourite channels
  • the single channel TV planner is a useful new feature
  • navigating through recordings is a pain, and it would be better to have a grid view, like the previous software
  • channel switching does seem quicker
  • multiple tuners is for me the biggest advantage over the previous box, where it wasn't possible to watch anything if two recordings were underway
  • Internet speed increase is superb, and I measured 157M down/10M up
  • you can access router sessions at 192.168.192.1

Last edited by englishtim; 20.01.2013 at 11:34. Reason: transposed up/down
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  #166  
Old 20.01.2013, 11:53
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Re: UPC Cablecom - NEW HD Box Launching in 2012

I'm using the TV portion only and tend to agree with the earlier assessments regarding navigation and use of their 3D menu system - not very user friendly at the moment.

My biggest question is regarding the Favorite channels. I have no problem setting the the favorites, but I haven't really figured out how to have these channels as the default (for channel surfing, using the TV guide, etc.). Can anyone explain?

Like others... I do like the Single Channel element. I also discovered it is best to set the color to RGB instead of the default setting of automatic. This will prevent occasional cut-outs and loss of color (or some weird red filter effect).
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  #167  
Old 20.01.2013, 12:57
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Re: UPC Cablecom - NEW HD Box Launching in 2012

I usually only realise I want to record something when my plans change; eg I'm stuck in the office (rare!) or out at a friend's place. I like the fact with Sky (UK) I can log in to my account, click on a program, and it'll make my box record it.

As I don't speak German or French, the choice of UK channels I get here isn't so high that I need four tuners. Just the ability to set the recording timer remotely. I'll wait. As I said previously, I'd swap my HD mediabox (non-recording) for a Digicard if the swap was free (and not 149Fr).
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  #168  
Old 20.01.2013, 19:24
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Re: UPC Cablecom - NEW HD Box Launching in 2012

@Burner - it sounds like you've tried this new box's DLNA or network-streaming feature. What can you tell me regarding its range of file format support?

I currently have a WDTV Live box and am attracted to the possibility of removing my modem, wireless router and the WDTV Live box with a new set-top box... but not if it can't play the same files that I can currently play.

Can anyone else add anything about the network streaming file format support?
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  #169  
Old 20.01.2013, 22:14
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Re: UPC Cablecom - NEW HD Box Launching in 2012

More network drop outs today, I had to restart the box on three separate occasions this afternoon to regain phone and internet connection.

First impressions are this is nowhere near as stable as the old connection via the Ubee modem, but it's still early days, hopefully it will settle down over time.
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  #170  
Old 20.01.2013, 22:55
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Re: UPC Cablecom - NEW HD Box Launching in 2012

Horizon Speed is good:


I like the "faster than 99% of CH"
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  #171  
Old 20.01.2013, 23:18
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Re: UPC Cablecom - NEW HD Box Launching in 2012

Does anyone know how to turn off NAT on the new box, so that I can continue to use my Time Capsule in NAT and DHCP mode?
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  #172  
Old 20.01.2013, 23:28
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Re: UPC Cablecom - NEW HD Box Launching in 2012

Has anybody configured the new box with a VOIP provider ?
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  #173  
Old 20.01.2013, 23:36
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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@Burner - it sounds like you've tried this new box's DLNA or network-streaming feature. What can you tell me regarding its range of file format support?

I currently have a WDTV Live box and am attracted to the possibility of removing my modem, wireless router and the WDTV Live box with a new set-top box... but not if it can't play the same files that I can currently play.

Can anyone else add anything about the network streaming file format support?
You won't beat the Live's format support. Samsungs implementation of DLNA is very poor IMHO, backed up by Samsung forums. The Live has great menus and better Web Content support, I would keep it, it's a small footprint for all the features it offers.
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  #174  
Old 21.01.2013, 10:28
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Re: UPC Cablecom - NEW HD Box Launching in 2012

Logitech has already updated their database for their harmony universal remotes, so you can add it under "samsung" then "horizon". Thats great if you are a harmony user.

However, what I hate is that cablecom took two simple command buttons away.... "GUIDE" (opening the TV guide) and "DVR" (bringing you to your recordings). Now I always have to go to the menu and then scroll along to get to these two sections. Stupid!

Do the people who build and presumably test these things actually not watch any television in the real world? If they did, they would surely note that omitting these two buttons was a stupid idea.

Also, I still havent figured out how to add my apple time capsule so that I can do backups on my mac.
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  #175  
Old 21.01.2013, 10:34
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Also, I still havent figured out how to add my apple time capsule so that I can do backups on my mac.
Plug it into your LAN. As long as it is on the same LAN segment, it will be seen by the MAC, and it will work

eg:
MAC connected to one of the 4 GigE ethernet ports on the Horizon box
Time Capsule connected to another one of the 4 GigE Ethernet ports
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  #176  
Old 21.01.2013, 15:34
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Does anyone know how to turn off NAT on the new box, so that I can continue to use my Time Capsule in NAT and DHCP mode?
In answer to my own question - having trawled the support forums (admittedly not a huge amount there given how new the box is) - the Horizon box can't work in "modem only" mode.

The inelegant solution, as I'd hoped to remove a box from under the tv, is to get your old modem reactivated and connect the Horizon box to the TC/router in client mode. Unfortunately this takes 2-3 working days. It also took a little bit of persuading for them to do this for me with questions like "why do you need to do this?".
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Old 21.01.2013, 15:40
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Re: UPC Cablecom - NEW HD Box Launching in 2012

This topic is not any more for the average user who just wants to watch TV and record films sometimes.
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In answer to my own question - having trawled the support forums (admittedly not a huge amount there given how new the box is) - the Horizon box can't work in "modem only" mode.

The inelegant solution, as I'd hoped to remove a box from under the tv, is to get your old modem reactivated and connect the Horizon box to the TC/router in client mode. Unfortunately this takes 2-3 working days. It also took a little bit of persuading for them to do this for me with questions like "why do you need to do this?".
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  #178  
Old 21.01.2013, 21:54
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Does anyone know how to turn off NAT on the new box, so that I can continue to use my Time Capsule in NAT and DHCP mode?
What you can do is put your Time Capsule IP in the DMZ Host settings. This will remove the double NAT. You can then control the further port forwarding from your Time Capsule.

Login to the Horizon console via http://192.168.192.1 and then go to Advanced --> DMZ Host.

Horizon yet does not have the Switch Mode capability that was enabled on the Thomson modem few months after initial launch. Let's hope they will enable the Switch mode here as well after sometime.
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  #179  
Old 21.01.2013, 22:04
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Logitech has already updated their database for their harmony universal remotes, so you can add it under "samsung" then "horizon". Thats great if you are a harmony user.

However, what I hate is that cablecom took two simple command buttons away.... "GUIDE" (opening the TV guide) and "DVR" (bringing you to your recordings). Now I always have to go to the menu and then scroll along to get to these two sections. Stupid!

Do the people who build and presumably test these things actually not watch any television in the real world? If they did, they would surely note that omitting these two buttons was a stupid idea.

Also, I still havent figured out how to add my apple time capsule so that I can do backups on my mac.
If you can figure out the individual button presses needed to get to the Guide (or anywhere else) you can program macros into your Harmony for multi-step manoeuvres like that. Bit of a pain, but it's a possible workaround.

EDIT: Here's the how-to
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  #180  
Old 22.01.2013, 19:07
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Re: UPC Cablecom - NEW HD Box Launching in 2012

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Plug it into your LAN. As long as it is on the same LAN segment, it will be seen by the MAC, and it will work

eg:
MAC connected to one of the 4 GigE ethernet ports on the Horizon box
Time Capsule connected to another one of the 4 GigE Ethernet ports
I have my macbook connected wirelessly to the horizon box network that I set up new.

I have my timecapsule connected to the horizon box via ethernet port and displaying its previous other wireless network.

If I connect to the new wireless network, my mac does not see the timecapsule and cannot backup.

If I connect to the old timecapsule wireless network from my macbook, I can perform timecapsule backups.

Should I change something so that I can do timecapsule backups when connected to the new wireless network as well?
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