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Old 17.04.2012, 10:18
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Pixmania.com and Import Taxes/Fees

Has anyone ordered from Pixmaina.com? The prices are displayed in CHF and shown including Swiss tax, however, when you go to check-out, the price is shown with all taxes removed, and says that I need to pay Swiss tax upon delivery.

I have experienced in the past from ordering abroad, that I will not only pay the tax but usually also some kind of "service fee" of 20-30 CHF. Will this apply as well here? Does it depend on who is delivering it? (ie: Post, FedEx, UPS, etc.) I think the Post adds the 20-30CHF service fee, but I'm not sure how FedEx or UPS works.

If anyone here has ordered from Pixmania, please let me know what your experience was regarding import taxes and fees (and who delivered it). Thanks.
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Old 26.04.2012, 12:37
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Re: Pixmania.com and Import Taxes/Fees

Hello
Thank you for your inquiry.
When purchasing from the Pixmania.com Swiss the taxes and the customs taxes are payable at the time of delivery.
The cost of the TVA will be calculated at the time of ordering, at an amount of 7%. The customs costs will be calculated by the transport company and the amount will depend on the nature of the item purchased.
Should you have any further questions regarding our products or services please do not hesitate to contact me directly on rachel@pixmania.com.
Best Regards
Rachel
Pixmania Mediator
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Old 26.04.2012, 15:15
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Re: Pixmania.com and Import Taxes/Fees

Quote:
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The cost of the TVA will be calculated at the time of ordering, at an amount of 7%.
That's old, TVA is now 8%
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