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Old 08.05.2012, 14:45
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Slingbox/Slingcatcher troubles in Switzerland

We bought a slingbox to be able to watch US television, but we are finding it doesn't work often than it does work. It seems to have better connections in the late afternoon/evening, but I don't understand why. We upgraded our internet speed, which has really helped with the picture quality. But I can never depend on the slingbox to connect on demand, and that gets really frustrating...
I'm not a savvy tech person, so perhaps I'm missing something obvious to others?
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Old 08.05.2012, 14:57
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Re: Slingbox/Slingcatcher troubles in Switzerland

probably to do with bandwidth and usage, when all said and done the maximum speed of your connection is exactly that a maximum and is not always achievable. I suspect the reason you get a better connection at certain times of the day coincides with dips in worldwide internet traffic.

Also with a slingbox the most import thing you need is a fast upstream speed, upstream is generally considerably slower than downstream. And it's the upstream that is sending the picture to your sling catcher!!
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Old 08.05.2012, 15:01
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Re: Slingbox/Slingcatcher troubles in Switzerland

Thank you! Your answer makes good sense.

As for the uploading speed, is there anyone who has a slingbox that does not have any difficulties with it working? And if so, what is your uploading speed that you are using?
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Old 13.05.2012, 01:02
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Re: Slingbox/Slingcatcher troubles in Switzerland

Where is your slingbox located and what is the upload speed? I just tested with my brother in the US and the picture is pretty bad. I have a solid 30 Mbs download here via cablecom so I know it's not my side. He tested his upload and it's under 2 Mbs and all the way down to 0.186. He has cable for his internet which is notoriously slow for upload speeds versus something like FIOS which is a solid 5 Mbs or more.
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Old 02.08.2012, 15:14
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Re: Slingbox/Slingcatcher troubles in Switzerland

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We bought a slingbox to be able to watch US television, but we are finding it doesn't work often than it does work. It seems to have better connections in the late afternoon/evening, but I don't understand why. We upgraded our internet speed, which has really helped with the picture quality. But I can never depend on the slingbox to connect on demand, and that gets really frustrating...
I'm not a savvy tech person, so perhaps I'm missing something obvious to others?

We increased our upload speed in the US which improved the picture slightly, but it didn't fix our Slingbox problem, which is that while watching a show, the screen freezes and the connection is lost. Frustrating, as we have to reconnect and rewind frequently (2 or 3 times per hour). We can't work out whether the connection in the US is dropping momentarily, or the one here. Personally, I think Slingbox is the problem (their service). I wish you the best of luck with resolving this problem. We are dealing with it until a better product comes along, like real internet TV available internationally without proxy servers.
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Old 03.08.2012, 09:43
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Re: Slingbox/Slingcatcher troubles in Switzerland

We have used our slingbox for almost 2 years and it seems to vary quite a bit based on both upload and download speeds fluctuating throughout the day, and it also makes a difference if our computer is on wireless or hard lined in. If you are hoping for HD quality, it won't happen. If you are hoping for the same picture quality you would get if you watch a show online through the broadcasting station back home, it won't happen. Slingbox is great for being able to watch shows with ok quality and nothing more. Sports suck on it, which was the initial reason we set it up, but I've found I really enjoy being able to watch all the dramas and sitcoms I could want to when they first air instead of waiting here for some of them to be rebroadcast.

For those that have the freezing problem, do you have it set to Auto or are you selecting Best? If you are on auto, it changes the quality of the picture sometimes too low to watch without being super annoyed, but that just means if you select a higher one, it is going to freeze as there is obviously not enough speed at that time.
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Old 03.08.2012, 10:25
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Re: Slingbox/Slingcatcher troubles in Switzerland

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We have used our slingbox for almost 2 years and it seems to vary quite a bit based on both upload and download speeds fluctuating throughout the day, and it also makes a difference if our computer is on wireless or hard lined in. If you are hoping for HD quality, it won't happen. If you are hoping for the same picture quality you would get if you watch a show online through the broadcasting station back home, it won't happen. Slingbox is great for being able to watch shows with ok quality and nothing more. Sports suck on it, which was the initial reason we set it up, but I've found I really enjoy being able to watch all the dramas and sitcoms I could want to when they first air instead of waiting here for some of them to be rebroadcast.

For those that have the freezing problem, do you have it set to Auto or are you selecting Best? If you are on auto, it changes the quality of the picture sometimes too low to watch without being super annoyed, but that just means if you select a higher one, it is going to freeze as there is obviously not enough speed at that time.

We leave it set to auto, but still get the random freezes. When we refresh the browser, it occasionally reconnects, but usually tells us that someone else is logged on to the slingbox, and asks us if we want to kick them off (no one else has our userid or password). Sometimes the picture quality on certain networks, TNT and CBS for example, gets very clear and looks fantastic. The freezing still occurs however. And I agree, sports, especially live football games, are HORRIBLE! But for recording other shows, it is a workable solution. We still get to watch True Blood!
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Old 03.08.2012, 17:26
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Re: Slingbox/Slingcatcher troubles in Switzerland

I've been using my Slingbox since I moved here in February - both on my Ipad and my Mac.

To be honest, my biggest issues are when my satellite goes out at home in Houston due to weather. Occasionally, I just need someone to re-power the box back in the US.

When I was in a temporary apartment here, I had problems about 7pm every night and I think that was due to the high volume of internet usage in my building. Now that I'm in my own apartment and have a direct cable line, I rarely have problems.

Of course the quality is only so-so, but the fact that I can watch my US programming whenever I want makes the quality issue irrelevant. Of course, I haven't tried to watch college or pro-football yet, so talk to me in a month or so and we'll see how I feel then.
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