Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Thread Tools Display Modes
Old 12.05.2012, 18:28
Join Date: Jul 2011
Location: Zurich
Posts: 1
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
QuoFan has no particular reputation at present
Ending a contract with Swisscom


I want to end a 2 year contract with Swisscom, but how much would it cost? My SIM card got stuck in my phone, and in order to get it out, I had to unscrew my phone but one of the screws wasn't working, so I went to the Swisscom shop so they could do something about it. The lady who took charge of me put a paperclip where my SIM card goes and for an hour she was trying to get it out. By constantly scratching the spot where my SIM card goes, she damaged it, and now they're making me pay 168 francs to get my phone fix even though it wasn't broken when I went to the shop. When I got my phone, nobody told me that if I unscrew the phone my guarantee was gone, and this battle has been going on since January. Rather than pay, I was wondering if it'd be more worth it to end the contract and go to another carrier where I could have a cheaper contract.
Reply With Quote
Old 12.05.2012, 18:36
Jim2007's Avatar
Forum Legend
Join Date: Jun 2006
Location: Kt. Bern
Posts: 4,786
Groaned at 247 Times in 196 Posts
Thanked 7,867 Times in 3,470 Posts
Jim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond repute
Re: Ending a contract with Swisscom

Well all opening any electrical device renders the guarantee useless, this is pretty much common knowledge...

As for breaking the contract with SwissCom that entirely depends on the conditions of the contract... but I'd be willing to guess, that you invalidating the guarantee is not enough reason. Best is to ask them what you will have to pay to break it.
Reply With Quote
Old 12.05.2012, 19:48
Join Date: Jun 2011
Location: Winterthur
Posts: 126
Groaned at 1 Time in 1 Post
Thanked 27 Times in 24 Posts
schutsim has no particular reputation at present
Re: Ending a contract with Swisscom

Don't pay to 'break' the contract. But inform yourself what the conditions (duration) are in order to resign from the contract. I have read a few months ago, that Swisscom changed their conditions: so now, it is possible to resign from Swisscom mobile phone abonnements within 2 months since you gave notice.
Reply With Quote

contract, end, phone, stop, swisscom

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ending my Cablecom contract... Quebecman TV/internet/telephone 13 18.05.2012 22:17
Contract ending and RAV skichick Employment 11 23.04.2012 18:43
ending contract..yes or no getexcited Employment 15 11.09.2011 22:25
End of 24 mth contract with IPhone Swisscom yeevee TV/internet/telephone 9 29.09.2009 10:33
Ending a relationship with an architect WaterMargin Housing in general 12 11.07.2007 22:08

All times are GMT +2. The time now is 06:01.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0