English Forum Switzerland

English Forum Switzerland (https://www.englishforum.ch/forum.php)
-   TV/internet/telephone (https://www.englishforum.ch/tv-internet-telephone/)
-   -   Orange SMS problem ( problem sending to a Chinese number ) (https://www.englishforum.ch/tv-internet-telephone/155863-orange-sms-problem-problem-sending-chinese-number.html)

wiseben 05.09.2012 11:16

Orange SMS problem ( problem sending to a Chinese number )
 
I just subscribed to Orange Young with IPHONE 4. but i could not send sms to a Chinese phone number. Does anyone have a similar problem sending sms with Orange to an international number? how to fix it

PaddyG 05.09.2012 11:18

Re: Orange SMS problem
 
I'm with Orange and can SMS to foreign numbers. Did you enter the country code correctly?

wiseben 05.09.2012 11:22

Re: Orange SMS problem
 
Quote:

Originally Posted by PaddyG (Post 1654697)
I'm with Orange and can SMS to foreign numbers. Did you enter the country code correctly?

I added + and country code and mobile number

wiseben 05.09.2012 11:23

Re: Orange SMS problem
 
Quote:

Originally Posted by PaddyG (Post 1654697)
I'm with Orange and can SMS to foreign numbers. Did you enter the country code correctly?

Do I need to configure the phone somewhere?

PaddyG 05.09.2012 11:26

Re: Orange SMS problem
 
Quote:

Originally Posted by wiseben (Post 1654708)
Do I need to configure the phone somewhere?


Not that I'm aware of. Maybe your recipient's Chinese provider is blocking it for some reason?

Sean Connery 05.09.2012 11:45

Re: Orange SMS problem ( problem sending to a Chinese number )
 
you do know that SMS was never designed to travel from one network to another and that we're lucky to have what we have?

I recommend contacting your provider who might be able to advise. Does it work the other way at all?

Oh and I don't expect them to do much to help, just to set your expectations.

jrspet 05.09.2012 11:49

Re: Orange SMS problem ( problem sending to a Chinese number )
 
1 Attachment(s)
Donīt you have to put in your SMSC number in your config ?

+4178 777 70 70

This link might help:

http://www1.orange.ch/en/residential...devices/setup/

JanerMacP 05.09.2012 12:03

I also have orange and none of my SMSs make it overseas :( unless I'm there and roaming on their networks.

green tea 05.09.2012 12:40

Re: Orange SMS problem ( problem sending to a Chinese number )
 
After several unsuccessful attempts to send an SMS to South America I called up Orange's customer service and they said they would look into the matter. Surprisingly, I got an answer a few days later.

The explanation was that the SMS system is not compatible. Uhm.... When in South America, I can send an SMS from my mobile, so the system must be compatible? Corporate speak for "I don't know why it doesn't work".

Try using Skype - works for me.

freeworld 05.09.2012 12:48

Re: Orange SMS problem ( problem sending to a Chinese number )
 
Quote:

Originally Posted by wiseben (Post 1654693)
I just subscribed to Orange Young with IPHONE 4. but i could not send sms to a Chinese phone number. Does anyone have a similar problem sending sms with Orange to an international number? how to fix it

Never tried sending a SMS to a Chinese number from orange, but my coop number, which uses orange network, did not work in Shanghai, ever it could connect to the local mobile networks.

wiseben 05.09.2012 14:22

Re: Orange SMS problem ( problem sending to a Chinese number )
 
Quote:

Originally Posted by jrspet (Post 1654742)
Donīt you have to put in your SMSC number in your config ?

+4178 777 70 70

This link might help:

http://www1.orange.ch/en/residential...devices/setup/

I have come across this page, but I did not understand what this configuration means. to configure what?

jrspet 05.09.2012 14:25

Re: Orange SMS problem ( problem sending to a Chinese number )
 
SMSC

http://en.wikipedia.org/wiki/Short_m...service_center

There might be a setup / settings option where you can specify the SMSC or use the Orange link for an automated setup.

wiseben 05.09.2012 14:32

Re: Orange SMS problem ( problem sending to a Chinese number )
 
Quote:

Originally Posted by jrspet (Post 1654925)
SMSC

http://en.wikipedia.org/wiki/Short_m...service_center

There might be a setup / settings option where you can specify the SMSC or use the Orange link for an automated setup.

Thanks for this info. So is it mandatory to configure the device for Orange customers? the sales person does not mention this. and I have no problem sending sms to other swiss number without configuration.


All times are GMT +2. The time now is 02:18.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0