Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #21  
Old 29.11.2012, 15:02
Forum Legend
 
Join Date: Aug 2009
Location: Vaud
Posts: 4,518
Groaned at 491 Times in 320 Posts
Thanked 4,099 Times in 1,952 Posts
CorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond repute
Re: 600chf to install Swisscom!

Quote:
View Post
To give you another datapoint -

Swisscom, also required to have one of their approved local electricians do whatever it was he had to do to connect whatever had to be connected. Cost: ca CHF 1000 - and that was many many years ago.

Next time around, already Swisscom customers, again required to have the electrician do his thing. Cost: ca CHF 500.

Both bills listed charges for work done prior to the day the electrician came to the house - when we questioned this, apparently there was 'preparation' work required.

15 years here, and I've learned to prepare myself to fork out CHF 1000 every time a skilled tradesman crosses my threshold. If it comes out less than that, I'm pleasantly surprised.

But yes, you've been Switzerlanded. As have we all.



(Moving to Switzerland has made me most appreciative of OH's DIY skills.)
Do you have the relevant text of law showing where a work MUST BE done by only an approved local electrician?

Or you just believed what they said?
Reply With Quote
  #22  
Old 29.11.2012, 15:04
Forum Legend
 
Join Date: Aug 2009
Location: Vaud
Posts: 4,518
Groaned at 491 Times in 320 Posts
Thanked 4,099 Times in 1,952 Posts
CorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond repute
Re: 600chf to install Swisscom!

Quote:
View Post
Wow, you can see on the Swisscom website that Phil did not check their prices? Thats very Big-Brotherish.

PS: Phil, did you consider that you wont longer need a landline (a ~20.- saving) + you would have no longer to pay the basic cable fee which is normally hidden in your Nebenkosten (another ~25.-)
Lol, obvious fail for my comment. Sorry I was refering to that

No, i really didnt. On the swisscom website it even says that the first time installation (particularly if the previous tenant was not a swisscom customer, or you dont know who it was) has to be done by a professional electrician. In any case, i wouldnt have had the equipment to change the socket on the wall.

I dont mind paying for the actual installation, its the three extra hours i've been charged for that i take offence to.


So indeed it's possible to get cheaper, but the OP denied it, as well as denied having been Switzerlanded.

I have no doubts that he could get something free.
Reply With Quote
  #23  
Old 29.11.2012, 15:28
Forum Veteran
 
Join Date: Nov 2012
Location: Zurich
Posts: 982
Groaned at 249 Times in 178 Posts
Thanked 2,158 Times in 997 Posts
J2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond repute
Re: 600chf to install Swisscom!

Quote:
View Post
Lol, obvious fail for my comment. Sorry I was refering to that

No, i really didnt. On the swisscom website it even says that the first time installation (particularly if the previous tenant was not a swisscom customer, or you dont know who it was) has to be done by a professional electrician. In any case, i wouldnt have had the equipment to change the socket on the wall.

I dont mind paying for the actual installation, its the three extra hours i've been charged for that i take offence to.

So indeed it's possible to get cheaper, but the OP denied it, as well as denied having been Switzerlanded.

I have no doubts that he could get something free.

What on earth are you talking about? What did i deny?

I didnt deny anything. I was told by swisscom that an electrician (one of their own recognised ones) was required to install it. I wasnt given a quote before hand, nor was i told who would be cheapest. Swisscom simply said 'we'll send out an engineer from one of our partners to install it for you, and they'll invoice you seperately'.

The following link may be accessible and point 2 states:
https://www1.swisscom.ch/eorderspub/...sAdviseInit.do
If there is no previous tenant (e.g. in new buildings) or if you don't know the name, you will always need an electrician to come to your home to carry out the necessary wiring. You will be billed for the electrician fees incurred.

I havent paid it, incidentally, and you can watch me continue not to do so.

Now, if being 'switzerlanded' is being conned, then i refuse to be 'switzerlanded'. You may have accepted it as part and parcel of living here, but then, frankly, you're a fool (and you know what they say about a fool and his money). I will not pay someone for work they have not done. I will not allow someone to screw me out of my own hard-earned money, just because they think they can get away with it. If they charged an outrageous price, but actually did something, fair enough.

Sit down, pipe down and behave.

Incidentally, On closer inspection they charged me for three hours of work, 5 days before they actually came to my house at all. My assistant rang them up to contest payment for this, since all the prepwork was done at my house. They said they would get back to her by 11AM. they have yet to do so.

And, if worst comes to worst, i'll pay it then send them a counter-invoice for 450chf for the cup of coffee i made for him. There was 3 hours of prepwork involved in that too.
Reply With Quote
The following 3 users would like to thank J2488 for this useful post:
  #24  
Old 29.11.2012, 15:32
Jobsrobertsharpii's Avatar
Forum Veteran
 
Join Date: Aug 2011
Location: Z-U-R-I-C-H
Posts: 2,335
Groaned at 173 Times in 124 Posts
Thanked 3,384 Times in 1,536 Posts
Jobsrobertsharpii has a reputation beyond reputeJobsrobertsharpii has a reputation beyond reputeJobsrobertsharpii has a reputation beyond reputeJobsrobertsharpii has a reputation beyond reputeJobsrobertsharpii has a reputation beyond reputeJobsrobertsharpii has a reputation beyond repute
Re: 600chf to install Swisscom!

Reply With Quote
The following 5 users would like to thank Jobsrobertsharpii for this useful post:
  #25  
Old 29.11.2012, 15:33
Forum Legend
 
Join Date: Sep 2006
Location: na
Posts: 11,170
Groaned at 36 Times in 32 Posts
Thanked 26,504 Times in 8,182 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: 600chf to install Swisscom!

Quote:
View Post
Do you have the relevant text of law showing where a work MUST BE done by only an approved local electrician?

Or you just believed what they said?
Newly arrived Auslander, rose colored glasses firmly in place. Of course I believed what he said - I mean, he was Swiss, wasn't he?

Selber schuld.

Second time around - older and wiser, trying to keep a whole-house renovation project on schedule, it was mostly a case of 'chose your battles'. And as I needed the phone connection in order to fight the battles I actually had a prayer of winning...
Reply With Quote
  #26  
Old 29.11.2012, 15:42
aSwissInTheUS's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: Zurich area
Posts: 12,778
Groaned at 99 Times in 88 Posts
Thanked 19,576 Times in 8,681 Posts
aSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond repute
Re: 600chf to install Swisscom!

Actually true but, one should add an other meaning.
Naively, thinking that wages for manual labor work is as low and cheap as in home country and request work to be done w/o requesting a quote first.

PS: Requesting a quote is were you can be Switzerlanded too. Ask first for a quote for a quote. Not kidding.
Reply With Quote
The following 2 users would like to thank aSwissInTheUS for this useful post:
  #27  
Old 29.11.2012, 15:51
Forum Veteran
 
Join Date: Nov 2012
Location: Zurich
Posts: 982
Groaned at 249 Times in 178 Posts
Thanked 2,158 Times in 997 Posts
J2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond repute
Re: 600chf to install Swisscom!


As long as the suit was dry cleaned, i'd pay the CHF65 without protest.

Were i to get the suit back without it being cleaned, i would not.

Being switzerlanded and being conned are not the same.

PS the quote i received was 'between 120 and 150CHF'. Hence my outrage. Had he said 600chf i would have told him to ensure the door did not injure him.
Reply With Quote
  #28  
Old 29.11.2012, 16:23
Phil_MCR's Avatar
Forum Legend
 
Join Date: Oct 2009
Location: Basel
Posts: 14,691
Groaned at 284 Times in 189 Posts
Thanked 18,544 Times in 7,786 Posts
Phil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond repute
Re: 600chf to install Swisscom!

Quote:
View Post
Actually true but, one should add an other meaning.
Naively, thinking that wages for manual labor work is as low and cheap as in home country and request work to be done w/o requesting a quote first.

PS: Requesting a quote is were you can be Switzerlanded too. Ask first for a quote for a quote. Not kidding.
soon, they'll be a step ahead and you'll need to ask for a quote for a quote for a quote...
Reply With Quote
This user would like to thank Phil_MCR for this useful post:
  #29  
Old 07.12.2012, 14:25
Forum Veteran
 
Join Date: Nov 2012
Location: Zurich
Posts: 982
Groaned at 249 Times in 178 Posts
Thanked 2,158 Times in 997 Posts
J2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond reputeJ2488 has a reputation beyond repute
Re: 600chf to install Swisscom!

Update:

My assistant asked them to provide an itemised invoice of what exactly they were charging the extra 450chf for. They argued, called me and my assistant names, but refused to provide one. We replied that since they wont tell us what they did, we wont pay them for it. They can take us to tribunal if they wish.

The following day, we rang them again, and they said they would send another invoice.

Today, got the invoice, 160chf. The 450chf charge has been wiped completely. I intend to spend that money getting S&^%faced at the xmas market. I'll pay the invoice tomorrow.

So there you have it: Getting switzerlanded is not being conned. Take note, those with a 'just pay up' attitude. If you need me, i'll be at the Gluhwein stand.
Reply With Quote
The following 7 users would like to thank J2488 for this useful post:
Reply

Tags
bastard, conman, electrician, swisscom, thief




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Which heating to install? Fidgety Housing in general 2 10.05.2011 22:55
Cost to Install Washer/Dryer Kepete17 Housing in general 23 30.09.2010 13:05
Fail to install Cablecom Modem hyunil94 TV/internet/telephone 5 12.09.2010 11:33


All times are GMT +2. The time now is 10:17.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0