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  #201  
Old 11.01.2014, 04:59
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Re: [VoIP] Swiss VoIP services: Experience

Oh no that sucks... I have tried about 10 diff VoIP service providers so far, and can honestly say that OVH is among the top 3 so far.

I use it almost every day, and can't remember the last time it did not perform as expected.
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  #202  
Old 11.01.2014, 12:36
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Re: [VoIP] Swiss VoIP services: Experience

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Oh no that sucks... I have tried about 10 diff VoIP service providers so far, and can honestly say that OVH is among the top 3 so far.

I use it almost every day, and can't remember the last time it did not perform as expected.
Did you try sipcall? I am thinking of going with them.
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  #203  
Old 03.03.2014, 10:44
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Re: [VoIP] Swiss VoIP services: Experience

Be careful with Switzernet!!

I bought a prepaid account 2 years ago. I paid 10 CHF. For prepaid account you have to paid 2 chf/month. That's ok. I never use the service, because I found much cheaper (and better) VOIP providers (check http://porgx.ch).
When my account reach near the 0, I got a mail that if it reach zero, my account will block. That was ok for me, because i don't use service.
But than I get new invoice every month for additional 2 chf. I wrote a mail to them many times to cancel my account, but they refused it. Now I have to pay 27 chf just for cancelling a blocked account, and it's increasing every month.

So prepaid is not a real prepaid!
see: http://switzernet.com/public/060801-...php?language=3
the "prepayment, no invoice" is a lie.
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  #204  
Old 19.04.2014, 22:13
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Re: [VoIP] Swiss VoIP services: Experience

Well, as some people can see from my IP address I am back in CH.

Having come from the Discount Republic (Germany) and having paid the princely sum of EUR 3.95 for a Europe/US/Australia telephone flat rate - per month, it would seem I do not have that option here.
I do not want unlimited television (which I do not watch) package etc. etc. and as an afterthought perhaps a flat rate thrown in.
At the moment, I am with GGA Maur and using SIPCALL. Seems like a lot of trouble to go to for a (old fashioned) flat rate.
Usually the Swiss are ahead of the people in the big canton in matters of technology, in my case, not the case.

Your thoughts?

Aubrey
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  #205  
Old 20.04.2014, 13:07
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Re: [VoIP] Swiss VoIP services: Experience

don't tend to monitor peoples ip addresses personally....

Wages are lower and taxes are higher in Germany so it all balances out...

I have a account with netvoip with 3 numbers and 5 devices per number that costs 0chf as I only use this for incoming calls.

I use Switzernet for outgoing calls costing 9chf per month but read here there are cheaper options including the services provider to Switzernet (just been too lazy to switch).

You can always keep you German account for outgoing calls.
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  #206  
Old 24.04.2014, 13:48
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Re: [VoIP] Swiss VoIP services: Experience

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Be careful with Switzernet!!

I bought a prepaid account 2 years ago. I paid 10 CHF. For prepaid account you have to paid 2 chf/month. That's ok. I never use the service, because I found much cheaper (and better) VOIP providers (check http://porgx.ch).
That's http://progx.ch in case anyone else was wondering.
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  #207  
Old 25.04.2014, 11:38
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Re: [VoIP] Swiss VoIP services: Experience

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Be careful with Switzernet!!

I bought a prepaid account 2 years ago. I paid 10 CHF. For prepaid account you have to paid 2 chf/month. That's ok. I never use the service, because I found much cheaper (and better) VOIP providers (check http://porgx.ch).
When my account reach near the 0, I got a mail that if it reach zero, my account will block. That was ok for me, because i don't use service.
But than I get new invoice every month for additional 2 chf. I wrote a mail to them many times to cancel my account, but they refused it. Now I have to pay 27 chf just for cancelling a blocked account, and it's increasing every month.

So prepaid is not a real prepaid!
see: http://switzernet.com/public/060801-...php?language=3
the "prepayment, no invoice" is a lie.
Hmm, not personally had problems with Switzernet. I use the 'Private' Tarif paying 9chf per month. The cancellation details are below. Maybe there is a cheaper option but can't complain about 9chf per month tbh.

Can I cancel my contract with Switzernet at any time?
Termination must be done in writing, notification period is 60 days. The minimum contract period is indicated on your contract. For prepaid accounts, there is no minimum duration – you can cancel the prepaid account anytime.
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  #208  
Old 25.04.2014, 17:32
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Re: [VoIP] Swiss VoIP services: Experience

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Hmm, not personally had problems with Switzernet. I use the 'Private' Tarif paying 9chf per month. The cancellation details are below. Maybe there is a cheaper option but can't complain about 9chf per month tbh.

Can I cancel my contract with Switzernet at any time?
Termination must be done in writing, notification period is 60 days. The minimum contract period is indicated on your contract. For prepaid accounts, there is no minimum duration – you can cancel the prepaid account anytime.
I cancelled my Switzernet account as detailed above about a year ago without problem. I wasn't using anywhere near CHF9.00/month calls. I have free calls within Switzerland with Cablecom. Plus the likes of helvatel.ch make calls from normal landlines very cheap...
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  #209  
Old 12.11.2015, 19:57
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Re: [VoIP] Swiss VoIP services: Experience

I am currently using cablecom and not happy with their service. We dont have the free calls to landlines option (which is still ok) and i need to forward my incoming calls to a mobile 90% of the time. Their mobile forwarding cost is insanely expensive and i end up paying around 20-50Sfr. each month for incoming calls.

Which is the best provider which offers number porting from the current cablecom number and call forwarding to mobile phones? Would it be Switzernet with its 9Sfr/Mo plan or is there anything better around?

Also since Switzernet had some liquidity issues a while ago makes it less attractive since this is a number i am highly dependent on.
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  #210  
Old 12.11.2015, 21:03
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Re: [VoIP] Swiss VoIP services: Experience

As I understand, 9chf at Switzernet is just a monthly fee. To call a mobile device is additional 11rappen/min (probalby the call forwarding is the same). Check Lycamobile. You can move your phone number to there and for 30chf/month you can really call all phone number is Switzerland for free. But check the prices there are a lot of other options: http://www.lycamobile.ch/en/bundle
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  #211  
Old 12.11.2015, 21:10
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Re: [VoIP] Swiss VoIP services: Experience

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...i need to forward my incoming calls to a mobile...
I assume you're talking about a Swiss fixed line#?

You can transfer your # to localphone.com. (Actually, I´m not sure if this is possible, I hope so...)

Furthermore get yourself a www.togglemobile.co.uk SIM card. This will allow you to get a US #, which has incoming free calls in Switzerland (and some other countries).

Now divert your Swiss fixed line # from localphone to your US# with togglemobile, which can be done at around a cent/minute.

Voilà, you have your Swiss fixed line diverted to a mobile, and can receive calls throughout most of the EU + Switzerland + US + Australia + India at around 1c/minue.

Just a random idea.
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  #212  
Old 13.11.2015, 12:01
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Re: [VoIP] Swiss VoIP services: Experience

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I assume you're talking about a Swiss fixed line#?

You can transfer your # to localphone.com. (Actually, I´m not sure if this is possible, I hope so...)
Yes, I am talking about the landline. Thanks, I'll explore that option, sounds like it would be an affordable solution.
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  #213  
Old 13.11.2015, 15:27
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Re: [VoIP] Swiss VoIP services: Experience

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You can transfer your # to localphone.com. (Actually, I´m not sure if this is possible, I hope so...)
Update: localphone's support answered fairly quickly and a number porting should be possible.

So with €1.50 base fee plus if i redirect to my existing mobile for 10.9c that's already a huge improvement compared to the cablecom fees (CHF 0.40 per minute). If i get a dual-sim phone (which would be soon) i'll also add the togglemobile option.
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  #214  
Old 30.12.2015, 17:48
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Re: [VoIP] Swiss VoIP services: Experience

Signed up with Localphone due to reading the last couple of posts in this thread some time ago and it appears they have changed the call rates for Sunrise numbers from 10.9 c/m to 41.9 c/m over night. Yesterday calls to Sunrise numbers were still 10.9 c/m.

It states in the T.O.S. that changes in price can be done at any time without prior notice, however a raise in price from 10.9 to 41.9 is almost 4 times the price it was 24 hours ago.

Quite a drastice raise in price. Attention there!

Currently looking for other VoIP providers that have decent call rates to Swiss mobile numbers, 076 (Sunrise), 077 (Swisscom), 078 (Salt) and 079 (Swisscom).

Another thing I found out is that when using their Subscription plans, for example the Switzerland 800, not all Swiss phone providers are included in such a Subscription plan, I think currently either Swisscom, Salt or Sunrise are either all excluded or at least one of them is excluded from the Subscription plan and this I only found out through email support as this is not stated on their website publicly.

Do you know of alternative VoIP providers to Localphone that are below 20 or below 15 Rappen/m to Swiss mobile numbers?

I do most calls from home from a local Swiss landline number that I have been porting from various VoIP providers in the past using a router with telephony options and a DECT handheld device.

So finding a good VoIP provider that accepts the customers own equipment would be best.

Find it hard to simply accept a price raise of 4 times the original price over night without even sending out a communication email or letting customers know the reason for this raise in price.

Other than that Localphone's support is up to par and helpful though there are a few hiccups regarding technical issues where for example the caller ID is not shown correctly, certain numbers cannot be called (not emergency or special numbers but normal mobile numbers, though this is in progress of being resolved fingers crossed) or the preceding zeros of the country code are either stripped away or replaced by another number what leads to a huge mess with the stored local contacts not being recognised under their name any more.

Was there not a Canadian or US VoIP provider that had decent call rates to Swiss mobiles?

https://www.netvoip.ch/ is above the 20 c/m line as well as https://www.sipcall.ch/de/tarife/tarifen.php.

Switzernet seems to have very decent prices for calling Salt, Sunrise and Swisscom, those all being at 0.09 Rappen/m with their Prepaid plan. But then again one pays quite high rates for calling Austrian mobiles at 35 Rappen/m for example.

I guess finding a VoIP provider that consequently has call rates of about 15 - 20 Rappen/m inside Europe or at least UK, France, Germany, Switzerland, Austria and let's say Italy and Spain is quite hard to find.

What other VoIP providers could you recommend given the above information?

Thank for any help or tips regarding all this.
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  #215  
Old 31.12.2015, 11:17
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Re: [VoIP] Swiss VoIP services: Experience

I use italkworld. Austrian mobiles are showing 1.6 cents per minute, Swiss 10-13. I'm using a similar set up to you.
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  #216  
Old 02.01.2016, 16:17
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Re: [VoIP] Swiss VoIP services: Experience

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I use italkworld. Austrian mobiles are showing 1.6 cents per minute, Swiss 10-13. I'm using a similar set up to you.
Do you know if porting is possible with them?

In what format do you have your numbers stored? With country code or without?

What VoIP equipment do you use with them? Does it work well?

Here I have all Swiss numbers stored without county code and all outside Switzerland numbers stored with country code. Localphone somehow messes this up and when I don't use the country code for Swiss numbers I cannot reach them but when I use the country code my entire phone book is messed up as the country code is added to the Swiss numbers so only the numbers show but not the contact name.

So generally is it a good idea to store all numbers with country code, quite a nuisance if you ask me, or can numbers of the country of current residence be stored without country code and the rest have the country code included?
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