Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
 
Thread Tools Display Modes
  #1  
Old 03.06.2013, 09:58
Jumping Captain's Avatar
Forum Veteran
 
Join Date: Sep 2012
Location: CH
Posts: 1,122
Groaned at 76 Times in 59 Posts
Thanked 1,048 Times in 536 Posts
Jumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond repute
Sonetel IP Telephone Services - Any Sonetel Customers Here?

When Switzernet dropped out end of last week, I started looking around for an alternative solution.

Are there any Sonetel customers here within the EF?

I know what the site says, but I would appreciate some insider info:
1. Any recognizable downtime, is the Sonetel system stable?
2. How about call quality, any positive or negative comments here?
3. Is there ever a wait period to initiate an outgoing call?

If Sonetel themselves answer here, that is fine. Though primarily I am looking for comments from existing customers.

Thanks!
  #2  
Old 22.10.2013, 14:26
Jern's Avatar
Forum Veteran
 
Join Date: Feb 2008
Location: Emmental
Posts: 907
Groaned at 11 Times in 10 Posts
Thanked 1,092 Times in 471 Posts
Jern has a reputation beyond reputeJern has a reputation beyond reputeJern has a reputation beyond reputeJern has a reputation beyond repute
Re: Sonetel IP Telephone Services - Any Sonetel Customers Here?

Did you go ahead with Sonetel? We have been using it for a few weeks, and our experience has not been good. Call quality is generally rubbish, and sometimes no audio at all. However, I don't know if this is Sonetel's fault, or if it's an issue with our internet connection, or with our phones, but it's basically unusable. Cheap, but unusable.

Anybody else had a better experience?
  #3  
Old 23.10.2013, 14:00
dannyt986's Avatar
Forum Veteran
 
Join Date: May 2005
Location: Wollerau, Schwyz
Posts: 1,835
Groaned at 26 Times in 19 Posts
Thanked 727 Times in 487 Posts
dannyt986 has a reputation beyond reputedannyt986 has a reputation beyond reputedannyt986 has a reputation beyond reputedannyt986 has a reputation beyond repute
Re: Sonetel IP Telephone Services - Any Sonetel Customers Here?

Quote:
View Post
Did you go ahead with Sonetel? We have been using it for a few weeks, and our experience has not been good. Call quality is generally rubbish, and sometimes no audio at all. However, I don't know if this is Sonetel's fault, or if it's an issue with our internet connection, or with our phones, but it's basically unusable. Cheap, but unusable.

Anybody else had a better experience?
Have been using them since the last Switzernet crisis, so about six months now. Generally have no problems with call quality, customer service is highly responsive, rates are good. The "no audio at all" has happened, but seems to be a codec thing... with Bria softphone it sometimes doesnt work the first time, changes codec and works. On my VoiP Gigaset unit no problems.

My only annoyance has been a few spam calls, from China and India, however since I dont get calls from those place normally I ignore, and if the same number calls twice I report these and they are blacklisted.

In summary not perfect, and I wouldnt use as my sole phone number, but very cheap for outbound international traffic.

PS If you are going to try them (there's no term contract, just prepay) let me give you a refer code
__________________
www.templeman.net
 

Tags
internet, sonetel, telephone, voip




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Telephone interview - Any tips? climber Employment 18 24.02.2013 19:10
New here - TV and Telephone problems SwissMarshalls TV/internet/telephone 3 09.08.2010 13:11
Telephone for FREE from 54 telephone cabins throughout Switzerland Delphinium Blue TV/internet/telephone 3 20.03.2009 01:14
Did any Cablecon [sic] customers have 'Net problems last night? BeastOfBodmin TV/internet/telephone 7 09.10.2007 11:30


All times are GMT +2. The time now is 22:00.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0