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Old 01.04.2014, 12:28
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Switching from Orange to Swisscom...

Hi. I'm considering cancel my mobile contract from Orange (which is reaching the end in June) and start a new contract with Swisscom, in the meantime keeping my current number.

I found on the swisscom website a page to fill in for provider change, and it seems that after I submit this, Swisscom will take care of the change. Does this mean that I do not have to inform Orange about the contract termination?? Someone can confirm?

This is important, because the waiting time for the contract termination hotline of Orange is so long...
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Old 01.04.2014, 12:53
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Re: Switching from Orange to Swisscom...

I just did the same thing this month. Swisscom will ask you to sign a document for the transfer but you still have to call Orange to cancel the contract.
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Old 01.04.2014, 13:15
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Re: Switching from Orange to Swisscom...

I just called Swisscom, they said that they will take care of the transfer and I do not have to inform Orange about anything. In fact I should not, otherwise Orange will cancel the contract and revoke the number so that I cannot keep this number with Swisscom.
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Old 04.04.2014, 08:03
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Re: Switching from Orange to Swisscom...

I went from Orange to Swisscom PAYG and I had to send an SMS to orange on number Swisscom gave me. Then I waited 2 weeks and everything switched on the date I had been given by Swisscom
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Old 04.04.2014, 08:04
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Re: Switching from Orange to Swisscom...

OP its easier to go to a Swisscom shop.
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