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  #201  
Old 24.11.2009, 13:13
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Re: [Everything] Bluewin TV

Would be interetsed to hear if you can still get HD over the wireless connection. When I enquired about this approx 1 year ago I was told that the wireless bandwidth was insufficient.
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  #202  
Old 24.11.2009, 13:23
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Re: [Everything] Bluewin TV

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Would be interetsed to hear if you can still get HD over the wireless connection. When I enquired about this approx 1 year ago I was told that the wireless bandwidth was insufficient.
Phone guy told me I could get HD wirelessly, with my "Infinity" intenet connection.
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  #203  
Old 24.11.2009, 13:26
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Re: [Everything] Bluewin TV

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Phone guy told me I could get HD wirelessly, with my "Infinity" intenet connection.
I would be impressed if you could. You have to have the 20MB option to pick up HD and the throughput drops significantly when you have it tuned in (I get 17MB max when tv is off, about 12 when HD is on the TV). So that'd be streaming a 5MB connection which would be pretty impressive over G, maybe over N not sure.

Mike
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  #204  
Old 24.11.2009, 13:38
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Re: [Everything] Bluewin TV

OK, I just had my first not-so-good experience with Swisscom Phone Guy (a different guy to the helpful one last night). This one was surly and not inclined to help.

It seems there are two versions of Ruckus (the wireless kit) -- v.1 is regularly CHF 169.- and is NOT suitable for HD. v.2 costs CHF 199.- and, I am told, will deliver HD. After arguing with Surly Phone Guy, he agreed to send me v.2 for CHF 99.- and I have to return v.1, which was sent to me yesterday. SPG also told me that the actual broadcast takes up 12-15MB, which doesn't seem to agree with what MikeB said above (I am completely non-techie so have no idea).

So -- assuming that HD does work with this new Ruckus thingy -- will I be OK with this? I use my TV screen as my PC monitor, so TV and web surfing are mutually exclusive -- does that mean I should never be using more than 12-15 MB of my 20MB available?
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  #205  
Old 25.11.2009, 22:01
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Re: [Everything] Bluewin TV

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I guess yours must be an older box. As mine is in English. I heard that they upgraded the firmware to also have English, the box/display I saw in MediaMarkt a few months ago didnt have Eng.

Perhaps if you ring them up and ask for a new box they might comply. Worth a try.
Thanks for the info. I checked my box and the firmware version seemed to be pretty recent, so I guess it has been busily keeping itself up to date. And then when I went to check which languages I could use, bingo! English has appeared as an option.
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  #206  
Old 25.11.2009, 23:21
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Re: [Everything] Bluewin TV

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20Mb/s is required for HD.
Does that mean you can't record one HD channel and watch another HD channel at the same time?
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  #207  
Old 26.11.2009, 00:00
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Re: [Everything] Bluewin TV

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OK, I just had my first not-so-good experience with Swisscom Phone Guy (a different guy to the helpful one last night). This one was surly and not inclined to help.

It seems there are two versions of Ruckus (the wireless kit) -- v.1 is regularly CHF 169.- and is NOT suitable for HD. v.2 costs CHF 199.- and, I am told, will deliver HD. After arguing with Surly Phone Guy, he agreed to send me v.2 for CHF 99.- and I have to return v.1, which was sent to me yesterday. SPG also told me that the actual broadcast takes up 12-15MB, which doesn't seem to agree with what MikeB said above (I am completely non-techie so have no idea).

So -- assuming that HD does work with this new Ruckus thingy -- will I be OK with this? I use my TV screen as my PC monitor, so TV and web surfing are mutually exclusive -- does that mean I should never be using more than 12-15 MB of my 20MB available?
dont count me on the numbers, 22 yards its just from memory. assuming the guy is right i would be very impressed if that would transmit wirelessly. with wireless 54G you get theoretical 54mbs but in reality its far less than this and I would be impressed if you could sent it over a wireless signal.
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  #208  
Old 26.11.2009, 01:55
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Re: [Everything] Bluewin TV

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dont count me on the numbers, 22 yards its just from memory. assuming the guy is right i would be very impressed if that would transmit wirelessly. with wireless 54G you get theoretical 54mbs but in reality its far less than this and I would be impressed if you could sent it over a wireless signal.
Hmmm ... good thing they're offering 2 months free trial then ... although the Ruckus kit isn't covered in the trial. If it all goes pear-shaped, there may be a cheap Ruckus kit in the For sale section of EF in a couple of months ...

I'll post here to let you know how it goes!
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  #209  
Old 26.11.2009, 08:38
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Re: [Everything] Bluewin TV

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Does that mean you can't record one HD channel and watch another HD channel at the same time?
Not sure about that, but you certainly can't record 2 HD channels and watch a 3rd regular TV channel. I know, I've tried.
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  #210  
Old 14.12.2009, 18:08
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Re: [Everything] Bluewin TV

I've recently arrived here and our relocations agent ordered us Bluewin on our request. I'm not sure why it has happened, but two Bluewin boxes arrived on different days. If we use both (e.g. one in the bedroom and one in the living room), do we get charged the 19 CHF twice?
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  #211  
Old 14.12.2009, 21:28
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Re: [Everything] Bluewin TV

I am assuming you mean two set-top boxes.. which means you probably will be charged twice.

When I joined I received two modems, one wired and one wireless and it was probably just a mistake of theirs, I am not charged extra (the wired modem is collecting dust I really should return it).
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  #212  
Old 14.12.2009, 22:16
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Re: [Everything] Bluewin TV

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with wireless 54G you get theoretical 54mbs but in reality its far less than this and I would be impressed if you could sent it over a wireless signal.
OK, I'm posting back as promised.

Firstly, when I called Swisscom to notify them that they'd sent the wrong Ruckus kit (they sent v.1 when I ordered v.2, the HD-compatible one), the phone guy said to use the v.1 kit until the v.2 kit arrived, then return v.1 ... no charge, of course. And v.2 will still cost only CHF 30.- more, i.e. CHF 99.-.

So I've been using v.1 for the last couple of weeks. And BIG surprise ... everything, including HD, has been streaming beautifully! Strangely, on the first day, I had problems with BBC HD (the picture froze a few times), but since then, it's been great!

v.2 has arrived now but I haven't swapped them over yet. I'm obviously expecting it to work perfectly.

Happy customer.
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  #213  
Old 25.12.2009, 22:28
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Re: [Everything] Bluewin TV

Hi all, I've been using Bluewin for a while now, we have the Infinity setup with TV through the phone line. For months now I've found that whenever anyone watches television, especially between about 4pm and midnight the internet becomes staggeringly slow. It is even worse when there is a recording going on another channel at the same time. It is somewhat acceptable for just surfing but really doesn't allow for much more.

Now I noticed on the previous page there was a load of posts saying that they had no problems with simultaneous use of TV and Internet. I wondered if anyone could maybe give me any ideas as to what may be causing this slowness, I'm almost dead certain it is linked to the TV though.

The TV seems to go through a wireless transmitter that is plugged into the router, the Ethernet light for that line is flashing madly whenever the TV is on, could it be an issue with the router's capacity to transmit data?

Thanks in advance guys. Have a good Christmas
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  #214  
Old 26.12.2009, 10:36
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Re: [Everything] Bluewin TV

I have my entire network wired and I did some speed tests on my computer while watching TV. Here are the results:

TV off - 21Mbps
TV on SD - 16Mbps
TV on HD - 10Mbps
TV on HD while recording SD - 5Mbps
And I couldn't record HD while watching another HD, it says all HD slots are full.

So from these results I concluded that the bandwidth used up by SD is about 5Mbps, and 10Mbps for HD. During the tests, the Internet was still pretty fast and quite snappy. I didn't have any serious usability issues.

If your TV and computer are both on a wireless link, I think you'd have some bigger slowdowns and unresponsive Internet. You should try connecting your computer to the router by cable and see what happens. For speed tests, you can go to http://www.speedtest.net and try a similar test like I did.

Good luck!


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Hi all, I've been using Bluewin for a while now, we have the Infinity setup with TV through the phone line. For months now I've found that whenever anyone watches television, especially between about 4pm and midnight the internet becomes staggeringly slow. It is even worse when there is a recording going on another channel at the same time. It is somewhat acceptable for just surfing but really doesn't allow for much more.

Now I noticed on the previous page there was a load of posts saying that they had no problems with simultaneous use of TV and Internet. I wondered if anyone could maybe give me any ideas as to what may be causing this slowness, I'm almost dead certain it is linked to the TV though.

The TV seems to go through a wireless transmitter that is plugged into the router, the Ethernet light for that line is flashing madly whenever the TV is on, could it be an issue with the router's capacity to transmit data?

Thanks in advance guys. Have a good Christmas
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  #215  
Old 26.12.2009, 13:09
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Re: [Everything] Bluewin TV

Thanks for the response.

I ran a few tests similar to those you suggested, turns out we only have a 5Mb connection. Without TV it was comfortably at 5.5. But when I started a recording and left another channel to play the the internet became sluggish again, sometimes the page loaded fine, other times it took a good 30 seconds to load. When the speedtest.net page did load it didn't show any slowdown, except for on the upload, which was at 0.07 Mbps for some reason.

Not really sure what this means. Unfortunately due to the location of the phone line and where my PC is I can't really run a cable to the router.

Any ideas?
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  #216  
Old 26.12.2009, 16:01
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Re: [Everything] Bluewin TV

Not sure if this is related, but in the router configuration (if you have the VDSL router at least), there is an option for QoS for Bluewin TV.

Expert mode -> Configure -> QoS. On my router I can see an option to enable Bluewin TV support.

You can also see at which speed your router connects to Swisscom on the Home page of the router configuration. Mine says: Speed
22016/5520 (kbps)
I know that even if you have a 5mbps service, DSL Standard, you can still get the HD service even though my tests showed that an HD stream is nearly 10mbps. The router actually connects at a higher speed but your non-bluewin-tv Internet traffic is limited to 5mbps.

If you're connected at something like 5-10mbps and you're watching 2 things at the same time, then you're probably maxing out the Internet connection. This connection speed is set during the first few days of connecting the router to the phone line, that's why Swisscom asks that you don't restart or unplug the router during this initial calibration phase.
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  #217  
Old 10.01.2010, 19:25
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tv bluewin and sittel

Hi
Happy new year everyone!
I am in the process of buying a new TV and I am told that if I have bluewin tv I need not pay sittel tv charges. I've been paying both bluewin and sittel for over two years now not realizing that. Does anyone here know anything about this?
Also has anyone here any experience with inter-discount electronics shops, are they OK to buy a TV from? I mean their service etc. after the sale is made in case of any problems.
Many thanks for any input on this. I've never bought anything from inter-discount other than ink for my printer!!! Margo
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  #218  
Old 10.01.2010, 19:55
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Re: tv bluewin and sittel

what is sittel?
You can drop you basic cable tv charges if you have swisscom tv (and seal the sockets) but you must still pay billag each quarter
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  #219  
Old 10.01.2010, 21:02
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Re: [Everything] Bluewin TV

I promised I'd post on how Swisscom (nee Bluewin) TV Plus goes with a wireless connection via Ruckus v2 (HD).

Well, it's great! No problems whatsoever, and Swisscom service is still as fantastic as I've been saying. BBC HD streams perfectly and the difference between it and the usual quality in really obvious (and easy to judge by a straight comparison, since BC HD is a simultaneous broadcast of one of the other BBC channels).
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  #220  
Old 02.02.2010, 21:24
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Re: [Everything Swisscom TV -- formerly] Bluewin TV

I'm just in the process of ordering the trio package, which includes 20mbit and TV plus.

I asked the Swisscom lady if the you could use alternative routers, and she wasn't sure.

It's just that although i understand you have to send the HD signal wirelessly for Swisscom HD TV, as I have a lot of HD media on my PC and am about to buy a wi-fi enabled HD TV, I would like to send that wirelessly too.

Just wondered if anyone has tried this?

There are a number of routers on the market, which are capable of streaming HD content wirelessly; trying to figure out if this router will do the same direct to the TV.
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