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Old 15.06.2014, 01:17
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standard of internet city v more rural - any difference?

I'm researching places to move to and will need internet - I study online.

We live in PNG at the moment so sometimes it's quicker to catch a flight to Australia and go & buy a book than open up a webpage! But if/when we move to CH we were wondering about internet speed in cities versus living more rurally. Is there a massive difference in quality/speed.

We are looking to live in either Frauenfeld, St Gallen, Winterthur or more 'rurally' i.e. on the outskirts of these places going East rather than towards Zurich. My hubby will work in Frauenfeld.

Can anyone comment/advise about internet in general and speed. Is it expensive/capped? Any provider more easier to deal with (in English).. anything you can offer will be gratefully received.
Thanks in advance.
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Old 18.06.2014, 16:09
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Re: standard of internet city v more rural - any difference?

I don't think there would be a difference, in some areas of Winterthur there already is fiber glass network (so you can get up to 1Gbps link at home), where there is no fiber there is UPC and/ or swisscom... all of them offering fast lines (60-120MBPS).
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Old 18.06.2014, 16:23
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Re: standard of internet city v more rural - any difference?

Swisscom has English customer service. UPC Cablecom do not.
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Old 18.06.2014, 17:02
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Re: standard of internet city v more rural - any difference?

Various offers on Swisscom depending what you want, i.e. do you want TV included.

http://www.swisscom.ch/en/residentia...s-tariffs.html

As your husband will be working in Frauenfeld and you mention more rural, presume you mean somewhere within Canton Thurgau.

If you are going to get a fixed line with internet, then you will be pleasantly surprised with the fast connection. Only problem we ever had was with mobile internet & using dongle as close to the border. Oh also when up in the mountains as too far away from connections, so then used fixed line.

the initial set up costs can be high, the box, & will you need electrician to plug you in.

Separately there are many nice places to look within Thurgau for your home, but take into account how far you are from nearest Grocery shop, as opening times can be limited and most shops close 5pm on Saturday. All shops closed Sundays with exception of Petrol station or the odd small local but might not be close to you.
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Old 18.06.2014, 17:25
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Re: standard of internet city v more rural - any difference?

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Swisscom has English customer service. UPC Cablecom do not.
That is not quite true, recently UPC customer service has been much better with their English speaking service, I admit it does not always work but at the most the second time I called they had someone who spoke English on the phone.

Plus, you can always email them in English and they will replay to you and even try to call you in English!

At least that is my experience.
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Old 19.06.2014, 02:21
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Re: standard of internet city v more rural - any difference?

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....in some areas of Winterthur there already is fiber glass network (so you can get up to 1Gbps link at home)....all of them offering fast lines (60-120MBPS).
Thanks for this! That's amazing. Here in PNG it's about 20MBPS so it'll seem lighting fast!
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Old 19.06.2014, 02:30
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Re: standard of internet city v more rural - any difference?

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As your husband will be working in Frauenfeld and you mention more rural, presume you mean somewhere within Canton Thurgau.

Separately there are many nice places to look within Thurgau for your home, but take into account how far you are from nearest Grocery shop, as opening times can be limited and most shops close 5pm on Saturday. All shops closed Sundays with exception of Petrol station or the odd small local but might not be close to you.
Thanks for all of your information. Yes to looking within Canton Thurgau (anywhere you would recommend - we have three children aged 4, 4 & 3), also Canton SG and then on the very edges of Canton Zurich too (Uster, Bauma, Hittnau, Winterthur - any thoughts on these places?).

The grocery store being far away doesn't bother me too much (or should it?) - I grew up in Devon, UK where buses were infrequent and the best one was 30+mins drive away. Plus where we live now it's a trek.

Thanks everyone else for the information too. Very useful re: english speaking callcentres/email in English and they will call etc.
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Old 19.06.2014, 08:44
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Re: standard of internet city v more rural - any difference?

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Swisscom has English customer service. UPC Cablecom do not.
The few times I've had to call UPC, I've been able to speak to someone in English. Yes, it feels a bit dirty to press 1 for German support and then if "Sprechen Sie Englisch?" but I've only needed it twice - back when my German was atrocious (as opposed to just bad today).
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Old 19.06.2014, 09:01
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Re: standard of internet city v more rural - any difference?

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Thanks for all of your information. Yes to looking within Canton Thurgau (anywhere you would recommend - we have three children aged 4, 4 & 3), also Canton SG and then on the very edges of Canton Zurich too (Uster, Bauma, Hittnau, Winterthur - any thoughts on these places?).

The grocery store being far away doesn't bother me too much (or should it?) - I grew up in Devon, UK where buses were infrequent and the best one was 30+mins drive away. Plus where we live now it's a trek.

Thanks everyone else for the information too. Very useful re: english speaking callcentres/email in English and they will call etc.
Winterthur is second (after Zurich) major city in kt. Zurich, it has more city than village feel, also it is pretty well connected to everything else by public transport (only 20 minutes by train to Zurich, ~12 to airport, also good connection to Frauenfeld). I don't know Bauma and Hittnau but they are small, I've heard good things anout Uster and it's very close to the lake, something you might want with kids
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Old 19.06.2014, 09:35
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Re: standard of internet city v more rural - any difference?

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That is not quite true, recently UPC customer service has been much better with their English speaking service, I admit it does not always work but at the most the second time I called they had someone who spoke English on the phone.

Plus, you can always email them in English and they will replay to you and even try to call you in English!

At least that is my experience.
They usually find someone front line who speaks English. All the people I've spoken to in tech support don't speak a word. Swisscom customer service is on a totally different level.
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Old 19.06.2014, 09:59
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Re: standard of internet city v more rural - any difference?

I absolutely adore Bauma.

That would be the perfect place for me to retire in.

Small flat village in a square shape, surrounded by hills, with the Bahnhof, shops, ( Migros, Volg, Post, cafés, restaurants, school, old peoples home etc etc in walking distance. For more elaborate shopping one can take the bus to Wetzikon, train to Winterthur and both the airport and Zurich itself are not too far away.

Very very peaceful and safe. Perfect for older people or young families.

Talking about the Internet. You are lucky if you can get 20mbps in PNG - here in Egypt it is possible in places like Cairo but damn expensive and not always reliable.

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Thanks for all of your information. Yes to looking within Canton Thurgau (anywhere you would recommend - we have three children aged 4, 4 & 3), also Canton SG and then on the very edges of Canton Zurich too (Uster, Bauma, Hittnau, Winterthur - any thoughts on these places?).

The grocery store being far away doesn't bother me too much (or should it?) - I grew up in Devon, UK where buses were infrequent and the best one was 30+mins drive away. Plus where we live now it's a trek.

Thanks everyone else for the information too. Very useful re: english speaking callcentres/email in English and they will call etc.
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