Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Thread Tools Display Modes
Old 19.01.2015, 21:21
bumpyhead's Avatar
Junior Member
Join Date: Jan 2011
Location: Lausanne
Posts: 47
Groaned at 1 Time in 1 Post
Thanked 6 Times in 4 Posts
bumpyhead has no particular reputation at present
Expired Balance in Lebara Mobile

Hi there,

My Lebara sim card got expired several months ago, because I didn't make any call in a certain time (a couple of months), before I realized that they erase all balances after the expiration (!!) Is there someway to get my balance back??

Thanks a lot
Reply With Quote
Old 24.02.2015, 20:42
Join Date: Feb 2015
Location: London
Posts: 1
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
JO91 has no particular reputation at present
Re: Expired Balance in Lebara Mobile

Good evening,

If you did not make any phone call or chargeable text message from your swiss Lebara line (once within 6 month period) you number will be automatically deactivate from the system.

Unfortunately Lebara should not be able to reactivate this number but if it still on your balance more than CHF20 (CHF20 is the price for a balance transfer from old expired number to a new Lebara existing number) Lebara can transfer your old balance to a new Lebara number (this new number needs to be registred under the same name than the expired account, I mean yours, if not the transaction will be impossible).

Ex 1 : Old expired number 076*****5 with CHF 40 balance left.
You can take the money back to your new existing Lebara number 076*****6
at least : CHF20.

Ex 2 : Old expired number 076*****5 with CHF15 blance left.
You will lost this money as the balance was under CHF20, so, you cannot cover the fee for the transaction.

I hope this explaination will help you

Have a nice evening.
Reply With Quote

lebara, mobile

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Mobile internet (Lebara) doesn't work on my Galaxy S3mini Anke_ TV/internet/telephone 6 21.03.2014 15:03
How to Check Balance on M-Budget Mobile Abo? esto TV/internet/telephone 2 02.07.2012 20:41
Lebara Surf Phil_MCR TV/internet/telephone 1 22.11.2011 09:56
Porting existing mobile number to Lebara Kal TV/internet/telephone 4 02.03.2011 16:47

All times are GMT +2. The time now is 06:35.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0