Help with Sony Vaio needed (Zurich)
I need some help with fixing my Sony Vaio notebook. It got infested by some viruses and after I tried to do a virus detection and a system restore it does still start, but after the windows logo I only have a mouse and a black screen.
I am bit stuck now because of the following:
The notebook came preinstalled with a German Windows 7 home, but at my previous work they formatted the hard drives and installed English Windows 7 Professional. With the formatting of the drive, the recovery partition was also removed, so now I can't do the Vaio recovery. I can still access this menu and get in some program for system boot repair or recovery etc, but it doesn't fix anything.
I wanted to download a windows 7 ISO to completely re-install the system, but I cannot download from the Microsoft site since Windows came pre-installed.
Any tips, or any tips for a shop or person that does a good job in fixing computers?