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Old 11.10.2015, 14:37
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cablecom digital tv receptor - longer cable?

Hello ALL

Need some help.

We got UPC CAblecom and have this device:
http://www.upc-cablecom.ch/en/televi...n-hd-recorder/

The cable that comes with it is too short for what we need. I thought by ordering this cable:

https://www.digitec.ch/en/s1/product...ds=538-552-553

we would be good and it almost works, but actually one of the ends, the one coming into the adaptor, does not fit.

what is then exactly he cable I am looking for to connect this device with the wall, 5m long at least?

thanks
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Old 13.10.2015, 18:24
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Re: cablecom digital tv receptor - longer cable?

do you have this adaptor or multi media adaptor?. 3 hole plug or two?
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Hello ALL

Need some help.

We got UPC CAblecom and have this device:
http://www.upc-cablecom.ch/en/televi...n-hd-recorder/

The cable that comes with it is too short for what we need. I thought by ordering this cable:

https://www.digitec.ch/en/s1/product...ds=538-552-553

we would be good and it almost works, but actually one of the ends, the one coming into the adaptor, does not fit.

what is then exactly he cable I am looking for to connect this device with the wall, 5m long at least?

thanks
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Old 13.10.2015, 18:52
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Re: cablecom digital tv receptor - longer cable?

Buy a standard TV extension cable at Migros.

Tom
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Old 14.10.2015, 12:16
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Re: cablecom digital tv receptor - longer cable?

You've bought a so-called broadband cable, the smaller end of which connects to the wall and the other to a threaded terminal on a device, with a narrow hole it in like you would find on a router. I believe your box has a regular TV connector and the wall plate also has a bigger regular TV connector so like already mentioned get one of those, but maybe not the very cheapest. I have a very very cheap one and the signal drops very often.
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Old 14.10.2015, 12:35
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Re: cablecom digital tv receptor - longer cable?

I had same problem, and I bought a longer cable.

But caused all kinds of connection problems and error codes regularly coming up (although the Tv usually *did* play, but eventually just got too annoying).

Tech support said it's because of the signal loss.

potential solutions:

- spend a lot on a better quality cable, but risk the same problems i had.
- get a longer HDMI cable form your media box to your TV (a more reliable solution), so your media box sits separately.
- get a new point installed in the wall (probably prohibitively expensive and hassle filled)

... none ideal.
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Old 14.10.2015, 12:42
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Re: cablecom digital tv receptor - longer cable?

Quote:
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I had same problem, and I bought a longer cable.

But caused all kinds of connection problems and error codes regularly coming up (although the Tv usually *did* play, but eventually just got too annoying).

Tech support said it's because of the signal loss.

potential solutions:

- spend a lot on a better quality cable, but risk the same problems i had.
- get a longer HDMI cable form your media box to your TV (a more reliable solution), so your media box sits separately.
- get a new point installed in the wall (probably prohibitively expensive and hassle filled)

... none ideal.

There's quite a lot of cable between UPC and the wall connector.... The proper way might be to get good quality satellite cable but use TV connectors or adapters. Should not be expensive. It can also be that the connection to the wall socket isn't very good.

I think someone else mentioned that you might be able to get a connection adapter for your existing long cable. That might be the cheapest solution.
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Old 14.10.2015, 17:25
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Re: cablecom digital tv receptor - longer cable?

You can buy good quality cable in longer lengths much cheaper in a DIY store like Hornbach or Bau&Hobby, and the relevant connectors at microspot.ch or indx.ch

Depending how old the socket is, it may also be worth taking it off and tightening/cleaning the connections - signal loss is cumulative, so a bad connection could be fine on a short cable but have an impact on a longer one.
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Old 15.10.2015, 01:05
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Re: cablecom digital tv receptor - longer cable?

Thanks All, case closed!

Forum Admins, feel free to close the thread.
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Old 19.10.2015, 07:29
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Re: cablecom digital tv receptor - longer cable?

cablecom will put a new plug where you want.

https://support-en.upc-cablecom.ch/a...tail/a_id/2788


https://support-en.upc-cablecom.ch/a...etail/a_id/426

Quote:
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I had same problem, and I bought a longer cable.

But caused all kinds of connection problems and error codes regularly coming up (although the Tv usually *did* play, but eventually just got too annoying).

Tech support said it's because of the signal loss.

potential solutions:

- spend a lot on a better quality cable, but risk the same problems i had.
- get a longer HDMI cable form your media box to your TV (a more reliable solution), so your media box sits separately.
- get a new point installed in the wall (probably prohibitively expensive and hassle filled)

... none ideal.
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Old 19.10.2015, 08:14
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Re: cablecom digital tv receptor - longer cable?

Buy it? Why?

I went to cablecom store, told them the cable was too short and they gave me a longer one........ For free.
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  #11  
Old 25.10.2015, 11:07
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Re: cablecom digital tv receptor - longer cable?

I confirm what the previous person just said. I called them -cablecom -and they sent me a new longer cable, for free.
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Old 26.10.2015, 14:23
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Re: cablecom digital tv receptor - longer cable?

Well done. on my way!
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